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Mass pop up and lag spyware/malware problem


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4 replies to this topic

#1 123dancewithme

123dancewithme

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  • Local time:02:40 AM

Posted 27 November 2009 - 02:39 AM

Hello, I'm having a big problem I believe is spyware/malware related on my computer, though I'm not sure how to identify the problem. Mainly the problem is when using windows explorer I receive hundreds of pop ups and lots of lag slowing down the whole computer. After a few hours it crashes all together and I have to restart for it to return to normal speed. Also load times suffer when trying to watch videos because of the lag and often when in full screen mode it freezes and I am forced to escape and watch it on the normal screen. Any help you can offer would be extremely helpful, even identifying the spyware/malware program. Thank you.

I am submitting a DDS report as Blade81 has said to do in another post somewhere below me if that is what you need. Can also post a hijackthis, if you need.
Also he said to download GMER , scan and post the report, but when I ran the program twice it crashed the computer both times.

DDS (Ver_09-11-24.02) - NTFSx86
Run by HP_Administrator at 23:13:54.28 on Thu 11/26/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.954 [GMT -8:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\DISC\DISCover.exe
C:\Program Files\DISC\DiscUpdateMgr.exe
C:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\DISC\DiscGui.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
svchost.exe
C:\Program Files\LSI SoftModem\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Intel\IntelDH\IntelŪ Quick Resume Technology\ELService.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wscntfy.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hotbar\bin\11.0.78.0\Weather.exe
C:\Program Files\Hotbar\bin\11.0.78.0\HotbarSA.exe
C:\Program Files\Hotbar\bin\11.0.78.0\Srv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\HP_Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://my.yahoo.com/
uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearchAssistant = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Media Access Startup: {25b8d58c-b0cb-46b0-ba64-05b3804e4e86} - c:\program files\media access startup\1.5.3.850\HPIEAddOn.dll
BHO: NP Helper Class: {35b8d58c-b0cb-46b0-ba64-05b3804e4e86} - c:\program files\internet saving optimizer\3.6.0.4470\NPIEAddOn.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: RoboForm: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
BHO: Hotbar: {90b8b761-df2b-48ac-bbe0-bcc03a819b3b} - c:\program files\hotbar\bin\11.0.78.0\HostIE.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: hpWebHelper Class: {aaae832a-5fff-4661-9c8f-369692d1dcb9} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\plugin\WebHelper.dll
BHO: System Search Dispatcher: {cdbfb47b-58a8-4111-bf95-06178dce326d} - c:\program files\system search dispatcher\1.3.3.840\ssd.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: GamingHarbor Toolbar: {5617eca9-488d-4ba2-8562-9710b9ab78d2} - c:\program files\doubled\gamingharbor toolbar\4.2.0.21210\stb0.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: Hotbar: {90b8b761-df2b-48ac-bbe0-bcc03a819b3b} - c:\program files\hotbar\bin\11.0.78.0\HostIE.dll
EB: Hotbar Information Window: {2aa2fbf8-9c76-4e97-a226-25c5f4ab6358} - c:\program files\hotbar\bin\11.0.78.0\HostIE.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [RoboForm] "c:\program files\siber systems\ai roboform\RoboTaskBarIcon.exe"
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [WeatherDPA] "c:\program files\hotbar\bin\11.0.78.0\Weather.exe" -auto
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\Iaanotif.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
mRun: [HPHUPD08] c:\program files\hp\digital imaging\{33d6cc28-9f75-4d1b-a11d-98895b3a3729}\hphupd08.exe
mRun: [DISCover] c:\program files\disc\DISCover.exe
mRun: [DiscUpdateManager] c:\program files\disc\DiscUpdateMgr.exe
mRun: [DMAScheduler] c:\program files\sonic\digitalmedia plus\digitalmedia archive\DMAScheduler.exe
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [HotbarSA] "c:\program files\hotbar\bin\11.0.78.0\HotbarSA.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\update~1.lnk - c:\program files\updates from hp\9972322\program\Updates from HP.exe
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: Customize Menu - file://c:\program files\siber systems\ai roboform\RoboFormComCustomizeIEMenu.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: Fill Forms - file://c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: RoboForm Toolbar - file://c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: Save Forms - file://c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
Trusted Zone: trymedia.com
DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} - hxxp://www.worldwinner.com/games/v51/bejeweled/bejeweled.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1245589060562
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - hxxp://www.worldwinner.com/games/shared/wwlaunch.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {C5326A4D-E9AA-40AD-A09A-E74304D86B47} - hxxp://www.worldwinner.com/games/v50/dinerdash/dinerdash.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-10-1 335240]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-10-1 108552]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-10-1 908056]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-10-1 297752]
R2 YahooAUService;Yahoo! Updater;c:\program files\yahoo!\softwareupdate\YahooAUService.exe [2008-11-9 602392]
S3 getPlusŪ Helper;getPlusŪ Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2009-6-30 66048]
S3 WN5301;LIteon Wireless PCI Network Adapter Service;c:\windows\system32\drivers\wn5301.sys [2006-4-5 468768]
S3 XDva273;XDva273;\??\c:\windows\system32\xdva273.sys --> c:\windows\system32\XDva273.sys [?]
S3 XDva280;XDva280;\??\c:\windows\system32\xdva280.sys --> c:\windows\system32\XDva280.sys [?]
S3 XDva281;XDva281;\??\c:\windows\system32\xdva281.sys --> c:\windows\system32\XDva281.sys [?]

=============== Created Last 30 ================

2009-11-27 06:01:11 0 d-----w- c:\docume~1\hp_adm~1\applic~1\Hotbar_Icons
2009-11-27 06:00:16 0 d-----w- c:\docume~1\alluse~1\applic~1\HotbarSA
2009-11-27 06:00:16 0 d-----w- c:\docume~1\alluse~1\applic~1\2ACA5CC3-0F83-453D-A079-1076FE1A8B65
2009-11-27 06:00:14 0 d-----w- c:\docume~1\hp_adm~1\applic~1\WeatherDPA
2009-11-27 06:00:11 0 d-----w- c:\program files\Hotbar
2009-11-27 06:00:11 0 d-----w- c:\docume~1\hp_adm~1\applic~1\Hotbar
2009-11-04 02:37:05 0 d-----w- c:\program files\iPod
2009-11-04 02:37:02 0 d-----w- c:\program files\iTunes
2009-10-30 02:33:59 0 d-----w- c:\program files\NetLibrary
2009-10-30 02:20:27 0 d-----w- c:\program files\Windows Media Connect 2
2009-10-29 15:45:08 0 d-sh--w- c:\documents and settings\hp_administrator\PrivacIE
2009-10-29 15:08:18 0 d-sh--w- c:\documents and settings\hp_administrator\IETldCache
2009-10-29 15:03:54 92160 ------w- c:\windows\system32\dllcache\iecompat.dll
2009-10-29 15:03:36 0 d-----w- c:\windows\ie8updates
2009-10-29 15:03:08 12800 ------w- c:\windows\system32\dllcache\xpshims.dll
2009-10-29 15:03:07 246272 ------w- c:\windows\system32\dllcache\ieproxy.dll
2009-10-29 15:00:49 0 dc-h--w- c:\windows\ie8
2009-10-29 06:08:53 0 d-----w- c:\program files\MSXML 4.0

==================== Find3M ====================

2009-10-25 00:52:40 1606 ----a-w- c:\docume~1\hp_adm~1\applic~1\wklnhst.dat
2009-10-22 09:19:04 5939712 ------w- c:\windows\system32\dllcache\mshtml.dll
2009-10-18 05:59:56 48604 ---ha-w- c:\windows\system32\mlfcache.dat
2009-10-02 06:32:56 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-10-02 06:32:56 108552 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-10-02 06:32:50 335240 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-11 14:18:39 136192 ------w- c:\windows\system32\dllcache\msv1_0.dll
2009-09-05 00:44:40 69464 ----a-w- c:\windows\system32\XAPOFX1_3.dll
2009-09-05 00:44:40 515416 ----a-w- c:\windows\system32\XAudio2_5.dll
2009-09-05 00:44:40 238936 ----a-w- c:\windows\system32\xactengine3_5.dll
2009-09-05 00:29:34 453456 ----a-w- c:\windows\system32\d3dx10_42.dll
2009-09-05 00:29:34 235344 ----a-w- c:\windows\system32\d3dx11_42.dll
2009-09-05 00:29:32 5501792 ----a-w- c:\windows\system32\d3dcsx_42.dll
2009-09-05 00:29:32 1974616 ----a-w- c:\windows\system32\D3DCompiler_42.dll
2009-09-05 00:29:30 1892184 ----a-w- c:\windows\system32\D3DX9_42.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-09-04 21:03:36 58880 ------w- c:\windows\system32\dllcache\msasn1.dll
2009-08-29 08:08:21 916480 ----a-w- c:\windows\system32\wininet.dll
2009-08-29 08:08:21 916480 ------w- c:\windows\system32\dllcache\wininet.dll
2009-08-29 08:08:21 1208832 ------w- c:\windows\system32\dllcache\urlmon.dll
2009-08-29 08:08:20 206848 ------w- c:\windows\system32\dllcache\occache.dll
2009-08-29 08:08:18 594432 ------w- c:\windows\system32\dllcache\msfeeds.dll
2009-08-29 08:08:18 55296 ------w- c:\windows\system32\dllcache\msfeedsbs.dll
2009-08-29 08:08:18 25600 ------w- c:\windows\system32\dllcache\jsproxy.dll
2009-08-29 08:08:18 1985536 ------w- c:\windows\system32\dllcache\iertutil.dll
2009-08-29 08:08:17 184320 ------w- c:\windows\system32\dllcache\iepeers.dll
2009-08-29 08:08:16 11069440 ------w- c:\windows\system32\dllcache\ieframe.dll
2009-08-29 08:08:13 387584 ------w- c:\windows\system32\dllcache\iedkcs32.dll
2009-06-21 13:28:10 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009060120090608\index.dat
2009-06-21 13:28:10 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009062120090622\index.dat

============= FINISH: 23:14:32.20 ===============

Attached Files

  • Attached File  DDS.txt   16.8KB   9 downloads

Edited by 123dancewithme, 27 November 2009 - 02:50 AM.


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#2 pwgib

pwgib

  • Malware Response Team
  • 2,957 posts
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  • Gender:Male
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Posted 02 December 2009 - 09:48 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.


If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
PW

#3 123dancewithme

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Posted 06 December 2009 - 02:57 AM

I have not received any response other than the auto response. No I still have the problem, it's not resolved and I've waited a full week already. I had already Posted the DDS report before the auto response as well...

#4 schrauber

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Posted 06 December 2009 - 12:52 PM

Hello, 123dancewithme
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 5 days, we will have to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.




Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

Posted Image
Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#5 schrauber

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Posted 11 December 2009 - 01:50 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

Posted Image
Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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