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Cybersecurity infection


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2 replies to this topic

#1 corral

corral

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Posted 27 November 2009 - 12:53 AM

Hello,

I am going to paste my log from Root Repeal. I hope that someone can help me. My email address is removed to protect from spambots. ~ OB. I'm not sure I understand the posting system, but I really need help because my daughter relies on the computer as she is dyslexic and has a lot of AT.
Here goes:

ROOTREPEAL AD, 2007-2009
==================================================
Scan Start Time: 2009/11/26 19:13
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xAA707000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF7A00000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xA9655000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: c:\documents and settings\kate\local settings\temp\~df7abd.tmp
Status: Allocation size mismatch (API: 16384, Raw: 0)

Path: c:\documents and settings\kate\local settings\temp\~dfb464.tmp
Status: Allocation size mismatch (API: 16384, Raw: 0)

SSDT
-------------------
#: 012 Function Name: NtAlertResumeThread
Status: Hooked by "<unknown>" at address 0x86b5b150

#: 013 Function Name: NtAlertThread
Status: Hooked by "<unknown>" at address 0x86b5afd0

#: 017 Function Name: NtAllocateVirtualMemory
Status: Hooked by "<unknown>" at address 0x86d61ab0

#: 031 Function Name: NtConnectPort
Status: Hooked by "<unknown>" at address 0x86dd6ca0

#: 043 Function Name: NtCreateMutant
Status: Hooked by "<unknown>" at address 0x86b9e388

#: 053 Function Name: NtCreateThread
Status: Hooked by "<unknown>" at address 0x86c42650

#: 065 Function Name: NtDeleteValueKey
Status: Hooked by "C:\Program Files\Symantec\SYMEVENT.SYS" at address 0xaab9c350

#: 083 Function Name: NtFreeVirtualMemory
Status: Hooked by "<unknown>" at address 0x86b5e6f8

#: 089 Function Name: NtImpersonateAnonymousToken
Status: Hooked by "<unknown>" at address 0x86b71538

#: 091 Function Name: NtImpersonateThread
Status: Hooked by "<unknown>" at address 0x86b7d6c8

#: 108 Function Name: NtMapViewOfSection
Status: Hooked by "<unknown>" at address 0x86dd2a18

#: 114 Function Name: NtOpenEvent
Status: Hooked by "<unknown>" at address 0x86c79008

#: 123 Function Name: NtOpenProcessToken
Status: Hooked by "<unknown>" at address 0x86b5e580

#: 129 Function Name: NtOpenThreadToken
Status: Hooked by "<unknown>" at address 0x86c61838

#: 177 Function Name: NtQueryValueKey
Status: Hooked by "<unknown>" at address 0x86beca58

#: 206 Function Name: NtResumeThread
Status: Hooked by "<unknown>" at address 0x86b5dc80

#: 213 Function Name: NtSetContextThread
Status: Hooked by "<unknown>" at address 0x86c5e438

#: 228 Function Name: NtSetInformationProcess
Status: Hooked by "<unknown>" at address 0x86b5eda0

#: 229 Function Name: NtSetInformationThread
Status: Hooked by "<unknown>" at address 0x86c5b668

#: 247 Function Name: NtSetValueKey
Status: Hooked by "C:\Program Files\Symantec\SYMEVENT.SYS" at address 0xaab9c580

#: 253 Function Name: NtSuspendProcess
Status: Hooked by "<unknown>" at address 0x86c88f38

#: 254 Function Name: NtSuspendThread
Status: Hooked by "<unknown>" at address 0x86acb8d0

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "<unknown>" at address 0x86b5e408

#: 258 Function Name: NtTerminateThread
Status: Hooked by "<unknown>" at address 0x86c870f0

#: 267 Function Name: NtUnmapViewOfSection
Status: Hooked by "<unknown>" at address 0x86b5ea90

#: 277 Function Name: NtWriteVirtualMemory
Status: Hooked by "<unknown>" at address 0x86b51de8

==EOF==

Edited by Orange Blossom, 27 November 2009 - 01:05 AM.


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#2 pwgib

pwgib

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Posted 02 December 2009 - 09:47 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.


If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
PW

#3 Orange Blossom

Orange Blossom

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Posted 09 December 2009 - 10:09 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :(
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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