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File permissions glitch in MS Backup Utility


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#1 bilham

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Posted 27 November 2009 - 12:29 AM

During backup, while creating a shadow copy, backup failed

"The backup did not complete successfully.
An error occurred. The following information might help you resolve the error:
Access is denied. (0x80070005)"

Concurrent with a serious viral infection, which was cleared with the heroic help of elise025. (Thanks!!!)

I guess it's the ragged remnants of the virus that has left weird permissions refuse that still stymies my backup process. The problem is not in the target drive; I've tried two different drives and it's the same result.

Other strange anomalies persist, but this permissions dealie is the first to address.

I run Windows Vista Home Premium 6.0 Service Pack 2, newly updated

My first desperate help voyage was http://www.bleepingcomputer.com/forums/t/270271/feisty-infection/

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#2 bilham

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Posted 28 November 2009 - 01:08 AM

plus my FireFox keeps crashing,
Plus Outlook is acting weird.

#3 figgis41

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Posted 28 November 2009 - 05:50 AM

hi,,, 0x80007005 is "Access Denied." you probably had some reg keys changed when ridding yourself of the nasties,,, make sure your on the admin account,,, when you say "while creating a shadow copy" do you mean an image of the drive ???
i would run a system file check with your recovery disc and then try it,,,, also i foud this,,,, its about permissions and file ownership etc,,,
http://episteme.arstechnica.com/eve/forums.../m/899009631931
have a read
good luck.
Figgis,,,, LUFC

#4 bilham

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Posted 29 November 2009 - 01:19 AM

I ran a SFC scan from the cmd prompt. It found no integrity problems.

#5 figgis41

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Posted 29 November 2009 - 05:09 AM

ok,,,, if you have your recovery disc run a start up repair and see if that helps,,,
http://windows.microsoft.com/en-us/windows...ed-questions#EX
good luck.
Figgis,,,, LUFC

#6 bilham

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Posted 30 November 2009 - 10:33 AM

I rummaged around for widows discs that came with my Dell XPS 210 an found a couple of Dell cds (Drivers and Utilities-- includes diagnostics) and a Vista reinstall disc.
I'm not sure what the recovery disc would be.
My hard drive is partitioned, with D: labeled recovery. So I'm a little lost here.

Edited by bilham, 30 November 2009 - 10:38 AM.


#7 figgis41

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Posted 30 November 2009 - 02:04 PM

hi,,,, the vista reinstall disc is the one you want,,,,, but as you say,, you also have this on a partition so you can run it from there,,,, click the link below to see how its done
http://www.twistedethics.com/2008/06/30/de...very-partition/
good luck. :huh:
Figgis,,,, LUFC

#8 bilham

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Posted 03 December 2009 - 03:32 PM

Duh. ok y'got me. I'm clueless.

Do I boot with the vista disc?

I tried f8 on boot, but I didn't understand the menu- Didn't see recovery repair, but I wear glasses, Male pattern blindness, all that.

I think I need a step-by-step referral

#9 figgis41

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Posted 04 December 2009 - 03:49 PM

hi,,,, dunno with the f8 as i dont have the recovery partition and always use my flash drive with vista on it as its easy to carry,,,, have a look for recover or something like that,,, if not then just use the disc
http://windows.microsoft.com/en-us/windows...ed-questions#EX
click on how do i use startup repair,,,,
good luck.
Figgis,,,, LUFC

#10 bilham

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Posted 07 December 2009 - 11:21 AM

I ran sfc/scannow in full vista.
"Window Resourse Protection did not find any integrity violations."

see: http://picasaweb.google.com/bilham57/RipSn...529467994673826


How do I change the sequence at startup to have the keyboard earlier?

Edited by bilham, 07 December 2009 - 11:36 AM.


#11 figgis41

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Posted 07 December 2009 - 03:26 PM

hi,,,, click on the link in post 9 and follow the instructions for a start up repair,,,, if its unclear then click on the link below
http://www.bleepingcomputer.com/tutorials/repair-windows-with-windows-startup-repair/
good luck.
Figgis,,,, LUFC




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