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Computer restarts itself randomly; pop ups; etc.


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#1 blackwings56

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Posted 26 November 2009 - 09:01 PM

I've known that I have some serious junk wrong on here, as a month or two ago, it was impossible to even log in anymore under administrator. My boyfriend got that working again and I'm in, but then I was being redirected when I tried going to any webpages; it was redirecting me to 'Greatfeedmill.com' and things like that. Well, I haven't been able to run anything like Combofix or Spybot or anything, but I WAS able to download (after reading another forum) that 'Old Timer' program and it runs and restarts my computer and it seems to be better. Now, my computer comes up with a tiny box that says it has to shut down because the 'DCOM server processing launching service' terminated unexpectedly. It does this randomly but a lot lately. Not many other problems now except for a lot of pop ups (3 at a time every few minutes) and I still can't run any anti-malware/spyware programs, AND most all files downloaded that are exe try to run as a bat file. I've tried renaming to help out, but...to no avail. Any help? I have Windows XP home edition and I'm on a laptop if that makes any difference. Please help!

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#2 neilmac

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Posted 27 November 2009 - 12:16 PM

restart windows in safemode with networking that should stop the viruses from loading. then goto http://www.avira.com and download antivir it's free and very good. goto http://www.SUPERAntiSpyware.com and download their program and then run them both get back to me and let me know how it went

#3 boopme

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Posted 17 December 2009 - 11:16 AM

Hello what antivirus is installed. It is NOT andviseable to run 2 AV's at the same time, too many false positives. longer scan times and conflicts.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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