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What is "hpwebhelper.log"?


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#1 Laire

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Posted 26 November 2009 - 07:33 PM

Looked through the first few pages of the search, found nothing explaining this, and Google/Bing were both unhelpful, too...

So:
1. What exactly is HPWebHelper.log
2. Do I need it?

I know it has something to do with my HP computer, but whenever I try to defrag, this one file, sized at 157,000kb, causes my computer to go to BSOD every time. I tried to open the file to see what it was (it opens with Notepad) and it caused my computer to restart (which was strange in itself). I want to know if I can delete it and get it out of my hair (and hopefully defrag once and for all without BSODing- all three defrag programs I've tried freeze when they come to this file).

Thanks!

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#2 boopme

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Posted 26 November 2009 - 10:09 PM

HP Web Helper update disables debug mode and data logging.

See BC's comment here
http://www.bleepingcomputer.com/uninstall/...Web-Helper.html

HP Web Helper is an online help resource application for HP computers and other hardware.
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