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Infected: Antivirus System Pro


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2 replies to this topic

#1 geeksurfer

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Posted 26 November 2009 - 01:58 PM

So I'm at the airport surfing a know website when I open a picture to get a closer look. I accept and nothing happens. I surf on. Later, I restart my computer and AntiVirus System 2009 pops up. I reboot into safe mode and try to 86 it using Spybot SD. I do not get far. I reboot into Vista and run MalwareBytes. it will not update (error 732), so I download the latest "online/offline" update. I kill the process using Comodo Firewall (not activated at time of infection.. I'm kicking myself over this). Then try to run MalwareBytes, Avira and Spybot SD. Not one will update. I get web on firefox, but not IE8. I have also run a scan using super anti spyware. So far, computer is semi normal, but malicious software detection tools will not update and scan properly. I just tried to uninstall Mbam using your uninstaller 2008 and the restart and reinstall. Still get error 732 at update. No personal data on this computer, just software, but am beating my head against the wall. RootRepeal is also throwing an error and I have to close it from task manager.

Attached Files

  • Attached File  DDS.txt   12.18KB   1 downloads


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#2 Blade

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Posted 01 December 2009 - 11:49 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

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#3 SpySentinel

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Posted 08 December 2009 - 10:39 AM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with the link to this thread.

Everyone else please start a new topic.
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