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blue screen with error msg says avgtdix.sys


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#1 heavyd

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Posted 25 November 2009 - 06:53 PM

Hello everyone.

Couple days ago I noticed my comp running slower than normal.

I deleted unimportant files and programs I no longer use. I also ran scandisk and defrag.

Then yesterday a blue screen pops up saying

Driver_IRQL_NOT _LESS_OR_EQUAL

Tech info avgtdix.sys adress F35CA082 base at F3C5000 datestamp 4aeeddh6

I'm not sure what to do next so I figured I'd better talk to the experts here who understand this stuff.

I'm attaching a hijackthis logfile. (hopefully properly)

Thank you anyone who can help.


Attached File  hijackthisnov25.txt   10.19KB   11 downloads

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#2 hamluis

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Posted 25 November 2009 - 07:31 PM

avgtdix.sys = file for AVG product.

It's a driver file of some type for AVG and it's probably damaged (which is why it's now causing problems).

I would uninstall AVG...initate chkdsk /r command...reboot...let chkdsk /r execute...install AV when system boots into XP.

Louis

#3 heavyd

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Posted 25 November 2009 - 11:04 PM

I did it. :thumbsup: Thank you very much. The avg pages and this one loaded nice and quick which is awesome.
One weird thing though.

A window popped up saying to free up disk space outlook express can compact messages. What's odd is I have never in my life used Outlook express for anything so why should it need to compact any messages with it?

#4 hamluis

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Posted 25 November 2009 - 11:09 PM

You may be running low on space on your system partition...OE does that periodically and I always thought that the key was some sort of size check of the default message store (C: partition), but it could just be a certain time period. Nothing to worry about.

Glad you were able to resolve your AVG situation, happy computing :thumbsup:.

Louis

#5 heavyd

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Posted 25 November 2009 - 11:49 PM

thank you again. Muchly appreciated.




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