Posted 25 November 2009 - 03:35 PM
I have a HP Photosmart c309a. Whenever I scan photos or anything else, the HP menu comes up on my screen and the printer's document feeder starts running. After it trys for a while and realizes there is no document in the feeder, I get an error message on the printer's LCD screen telling me to reload my document. At this time I can go to the HP menu that is on my screen and click on "Scan Original From Glass". I have to go through this process with every single scan: wait for it to try to scan via the document feeder then tell it to scan from the glass.
Isn't there a way to set the printer to default to the glass for scans?