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Nasty Trojan/Virus... Need help removing!


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#1 InThis305

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Posted 25 November 2009 - 01:33 PM

I think I downloaded a infected piece of software about a week ago, that totally blew up my system.

It's the virus that starts off by redirecting you to ad sites from google search links, then it ended up blocking major sites like youtube and twitter and telling me to buy their antivirus in order to view it.

I tried to boot up in safe mode, but when I did, my computer hung on loading "giveio.sys" and crashed. I just removed the giveio.sys file, so hopefully it will work, but as I've been having trouble booting up normally (due the the virus), I'm kind of scared to restart my PC and dont wanna do it until I really have to.

Anyway, I started off by finding a bunch of crap processes and "WinHelper86.dll" as a 010 in Hijack this. I was unable to remove it using hijack this, but I used that LPT thing and it removed it. I then used Spybot's File shredder to delete it, but now it keeps popping up these funny sounding .dll's, and I keep using file shredder to shred them, but how can I stop them from like restarting? the actual dll files dont exist anymore, but the processes are undeletable. I dont know, maybe the files will re-install themselves. the one line "O20 - AppInit_DLLs: c:\windows\system32\kutakobi.dll" Alternates with another file named "zigomobo.dll"

Here is my log!:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:30:06 PM, on 11/25/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ATKKBService.exe
C:\Program Files\Digidesign\Drivers\MMERefresh.exe
C:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ASUS\Ai Suite\AiNap\AiNap.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\SyncroSoft\Pos\H2O\cledx.exe
C:\Program Files\ASUS\EPU-4 Engine\FourEngine.exe
C:\WINDOWS\system32\MAFWTray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O4 - HKLM\..\Run: [Ai Nap] "C:\Program Files\ASUS\Ai Suite\AiNap\AiNap.exe"
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [H2O] C:\Program Files\SyncroSoft\Pos\H2O\cledx.exe
O4 - HKLM\..\Run: [Six Engine] "C:\Program Files\ASUS\EPU-4 Engine\FourEngine.exe" -r
O4 - HKLM\..\Run: [DigidesignMMERefresh] C:\Program Files\Digidesign\Drivers\MMERefresh.exe
O4 - HKLM\..\Run: [MAFWTaskbarApp] C:\WINDOWS\system32\MAFWTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [hapowumuv] Rundll32.exe "c:\windows\system32\kutakobi.dll",a
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O20 - AppInit_DLLs: c:\windows\system32\kutakobi.dll <-------- I Shredded this file!
O21 - SSODL: pemunuvun - {b1e9418c-bf00-4db5-9f0b-0c6ad5448636} - c:\windows\system32\kutakobi.dll (file missing)
O22 - SharedTaskScheduler: mujuzedij - {b1e9418c-bf00-4db5-9f0b-0c6ad5448636} - c:\windows\system32\kutakobi.dll (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
O23 - Service: Digidesign MME Refresh Service (DigiRefresh) - Digidesign, A Division of Avid Technology, Inc. - C:\Program Files\Digidesign\Drivers\MMERefresh.exe
O23 - Service: digiSPTIService - Digidesign, A Division of Avid Technology, Inc. - C:\Program Files\Digidesign\Pro Tools\digiSPTIService.exe
O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: SiSoftware Deployment Agent Service (SandraAgentSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2009.SP3c\RpcAgentSrv.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 3916 bytes

Edited by InThis305, 25 November 2009 - 01:34 PM.


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#2 InThis305

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Posted 26 November 2009 - 12:57 PM

please help!!!!!

I dont know what to do.

#3 InThis305

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Posted 28 November 2009 - 03:43 PM

anyone help

#4 fireman4it

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Posted 30 November 2009 - 07:22 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

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The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#5 SpySentinel

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Posted 07 December 2009 - 01:04 PM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with the link to this thread.

Everyone else please start a new topic.
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