Posted 25 November 2009 - 02:06 PM
What version of Firefox are you using? Also, and I really don't mean to offend you or make you sound incompetent but I get this all the time, did you close all Firefox windows and reopen them, or perhaps shut down the computer after installing the plugins and boot back up? Again, that's not meant to offend you, it simply covers about 75% of the calls I get. At least.
I would never ask a person to do something that I wouldn't do myself.