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Antivirus Plus / Advance Virus Remover infection


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#1 putt4win

putt4win

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Posted 25 November 2009 - 09:55 AM

Our system has picked up a virus the pops up Antivirus Plus and Advanced Virus Remover advertising and redirects internet requests. It does not allow access to Task Manager, will not allow any malware removal tools (that we have tried...MalwareBytes; a2Antivirus; SpySweeper) to load, nor can we run DDS or RootRepeal as requested by this Forum start-up. All give us a message that "The File is infected with a virus.) Task Manager is grayed out on the Windows Security screen, and can be brought back by TaskManagerFix, but will not execute. Also cannot start in SAFE mode, as we get a blue screen warning of virus infection. Running XP on a Dell. Can you suggest a path for us? Thank you!

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#2 Orange Blossom

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Posted 25 November 2009 - 09:35 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum so we can assist you.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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