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missing E and F drives


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#1 shram

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Posted 24 November 2009 - 08:09 PM

Tried to play a cd on the computer today- nothing happened. Checked "my computer" and neither drive E nor F was listed. These drives are the dvd and the cd rom. The only thing I could think to do was a system restore to two weeks ago but still the same. Running windows xp home on a six year old Sony Vaio. I need to be pointed in the right direction.

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#2 Budapest

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Posted 24 November 2009 - 10:20 PM

Do those drives show up in the Device Manager?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 shram

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Posted 25 November 2009 - 05:38 AM

They are listed in the device manager with yellow exclamation marks next to each.

#4 DrTeeth

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Posted 25 November 2009 - 07:14 AM

They are listed in the device manager with yellow exclamation marks next to each.


This is a common fix for the issue and always the first thing to try http://support.microsoft.com/kb/314060. Good luck.

DrT

#5 Budapest

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Posted 25 November 2009 - 04:10 PM

If that doesn't work you could try uninstalling both drives in the Device Manager and then reboot Windows. They will be automatically reinstalled on reboot.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#6 shram

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Posted 27 November 2009 - 11:07 AM

Thank you, I will try that




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