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XP will not update


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#1 ituser

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Posted 24 November 2009 - 07:58 PM

I have just gotten a Compaq Presario, S4020WM, it is used and but not fired up for 2 or 3 years. I was able to download XP3 which surprised me because I couldn't update it. I tried to put IE7 on also and it failed. When I go to Microsoft Update site and click or either express or custom it searches as long as you let it and if I try to close IE or go to another web page it locks up and all I can do is shut the computer off,I can do that much. I can let it search and open another IE. It is about the same with downloading IE7, I can get up to the install page and it locks up, searches as long as you let it. Yesterday I had both going and nothing. I am in the proess of doing a Compaq recovery right now. Anyone have any advice?

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#2 caperdog

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Posted 24 November 2009 - 08:52 PM

hopefully recovery will do it. also i think there was an issue with AMD processors (which you have) and SP3. there is a patch you install if the system is continually rebooting. you may want to look into that before installing SP3. let us know how the recovery went.

#3 ituser

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Posted 25 November 2009 - 08:54 AM

So far recovery is going good. I have updated Installer 3.1 and 3 others that Microsoft told me were necessary. Right now I am installing XP service pack 2 than maybe 3. I would like to get to Service Pack 3 and IE7. I couldn't jump from XP1 to XP3, is that the way it has to work.




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