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#1 3pinespro

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Posted 24 November 2009 - 02:45 PM

AVG has found this malware or virus but can't do anything with it. I'm now running Malware's Anti-Malware. Upon completion of the scan, what should I do?

(Malware is finished but didn't find anything! I'm using the newest update, too. I just ran AVG again and it found the trojan!) Here's the full file location: C:\DELL\tools\WinRAR\WinRAR v3.20[multi-language]incl KeyGen.exe\dcl-wrar320km.exe
and this: C:\DELL\tools\WinRAR\WinRAR v3.20[multi-language]incl KeyGen.exe

Thanks in advance, for your help.

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#2 boopme

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Posted 24 November 2009 - 03:15 PM

Hello I am moving this to the Am I Infected forum from XP. I would like another scan.
Next run ATF and SAS:
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

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#3 3pinespro

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Posted 24 November 2009 - 08:14 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 11/24/2009 at 05:39 PM

Application Version : 4.31.1000

Core Rules Database Version : 4309
Trace Rules Database Version: 2174

Scan type : Complete Scan
Total Scan Time : 03:54:48

Memory items scanned : 234
Memory threats detected : 0
Registry items scanned : 6715
Registry threats detected : 1
File items scanned : 37371
File threats detected : 1

Adware.MyWebSearch/FunWebProducts
HKU\S-1-5-21-1417001333-1592454029-1177238915-1003\SOFTWARE\FunWebProducts

Trojan.Agent/Gen-Nullo[Short]
C:\SYSTEM VOLUME INFORMATION\_RESTORE{3E1EADED-B6BB-4520-B967-E896A80305C2}\RP521\A0083970.DLL





ROOTREPEAL

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/11/24 17:54
Program Version: Version 1.3.5.0
Windows Version: Windows XP Media Center Edition SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xB171B000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xBADFA000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xAD4FC000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\WINDOWS\Temp\TMP000000CE7EBD4A79F635C4F3
Status: Visible to the Windows API, but not on disk.

Path: c:\documents and settings\all users\application data\microsoft\microsoft antimalware\support\mpwpptracing.bin
Status: Allocation size mismatch (API: 4194304, Raw: 65536)

Path: C:\Documents and Settings\Candy Frankish\Local Settings\Application Data\AOL\UserProfiles\1199136419\candyfrankish\metrics\cmls_ms.tlv
Status: Could not get file information (Error 0xc0000008)

SSDT
-------------------
#: 257 Function Name: NtTerminateProcess
Status: Hooked by "C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys" at address 0xb18ef0b0

==EOF==

#4 boopme

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Posted 24 November 2009 - 09:16 PM

Unfortunate but very common is the keygen that was downloaded carried a load of protected malware.
You will need to run HJT/DDS.
Please follow this guide. Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Orange Blossom

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Posted 24 November 2009 - 09:45 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/273782/infected-system/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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