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"malware.packer", constant crashes and other mysterious symptoms


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7 replies to this topic

#1 chaka

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  • Local time:06:55 PM

Posted 24 November 2009 - 12:12 AM

Hello - I've been having a problem with my windows XP service pack 3 system for almost a week now. It's been crashing constantly. First I was on a page that tried to get me to download some fake antivirus software - I closed firefox. Later that night I noticed that my hard drive was running continuously when I wasn't running any applications. Then the system crashed (twice) and I got an XP blue screen with the error message: DRIVER_IRQL_NOT_LESS_OR_EQUAL. This only came up twice. After that I tried running all of my antivirus/antimalware programs - AVG, Spybot SD, Malwarebytes. They kept coming up with nothing but Firefox always crashes after about 20 minutes (maximum), especially if I watch anything on Hulu. Finally I ran a panda active scan and it came up with 2 instances of something called "malware.packer" and supposedly cleaned them. The constant crashing continued. When this happens, the system hangs and I can't even ctrl/alt/del to close programs or restart, I have to do a hard restart. There doesn't seem to be anything funny in task manager.

I've run all of my scans in safemode, and most of the time they come up with nothing. ONE TIME malwarebytes came up with 2 instances of "malware.packer," and supposedly cleaned them, but this didn't fix anything.

I really don't think this is a hardware issue because I haven't added anything since the system was new and it has always been stable. Also, the onset of problems was so sudden.

Any advice would REALLY be appreciated. I'm pretty frustrated at this point. THANKS!

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#2 boopme

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Posted 24 November 2009 - 02:36 PM

Hello let's give 2 things a shot.
MBAM is stronger in Normal mode so...
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 chaka

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Posted 24 November 2009 - 09:41 PM

Boopme - thanks so much for jumping in to help!

I ran MBAM, it didn't find anything. When I went to run RootRepeal, it gave an error message "Error - Invalid PE Image Found". I don't know if that matters, because then I was able to run RootRepeal as you instructed. It looks like I do have a rootkit... Below are my MBAM and RootRepeal logs. THANKS!

Malwarebytes' Anti-Malware 1.41
Database version: 3226
Windows 5.1.2600 Service Pack 3

11/24/2009 6:21:26 PM
mbam-log-2009-11-24 (18-21-26).txt

Scan type: Quick Scan
Objects scanned: 113954
Time elapsed: 8 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/11/24 18:24
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: G:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xB036B000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: G:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xBA5EA000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: G:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xAD373000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: Volume G:\
Status: MBR Rootkit Detected!

Path: G:\WINDOWS\Temp\Perflib_Perfdata_a2c.dat
Status: Invisible to the Windows API!

Path: G:\Documents and Settings\HelpAssistant\Desktop\mbam-log-2009-11-24 (18-21-26).txt
Status: Could not get file information (Error 0xc0000008)

Path: G:\Documents and Settings\HelpAssistant\Desktop\RootRepeal.exe
Status: Could not get file information (Error 0xc0000008)

Path: G:\Documents and Settings\HelpAssistant\Desktop\settings.dat
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041457.manifest
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041474.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041491.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041501.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041519.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041537.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041555.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041573.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041591.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041604.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041622.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041445.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041446.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041447.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041448.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041449.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041450.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041451.tlb
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041452.exe
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041453.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041454.manifest
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041455.dll
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041456.manifest
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041459.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041460.manifest
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041461.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041462.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041463.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041464.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041465.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041466.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041467.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041468.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041469.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041470.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041471.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041472.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041473.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041475.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041476.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041477.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041478.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041479.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041480.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041481.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041482.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041483.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041484.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041485.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041486.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041487.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041488.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041489.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041490.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041492.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041493.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041494.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041495.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041496.ico
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041497.manifest
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041498.manifest
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041499.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041500.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041502.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041503.sdb
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041504.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041505.lck
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041506.rdb
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041507.rdb
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041508.rdb
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041509.rdb
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041510.sys
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041511.rdb
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041512.rdb
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041513.rdb
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041514.rdb
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041515.sys
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041516.cat
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041517.inf
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041518.sys
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041520.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041521.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041522.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041523.properties
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041524.dll
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041525.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041526.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041527.old
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041528.old
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041529.old
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041530.old
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041531.TAG
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041532.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041533.exe
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041534.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041535.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041536.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041538.exe
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041539.CAT
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041540.DIR
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041541.dwt
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041542.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041543.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041544.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041545.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041546.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041547.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041548.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041549.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041550.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041551.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041552.exe
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041553.bat
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041554.crl
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041556.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041557.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041558.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041559.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041560.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041561.ico
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041562.ico
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041563.ico
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041564.ico
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041565.ico
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041566.lck
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041567.mfl
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041568.mfl
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041569.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041571.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041572.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041574.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041575.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041576.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041577.ZFSendToTarget
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041578.DeskLink
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041579.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041580.MAPIMail
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041581.mydocs
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041582.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041583.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041584.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041585.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041586.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041587.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041588.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041589.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041590.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041592.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041593.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041594.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041595.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041596.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041597.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041598.ini
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041599.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041600.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041601.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041602.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041603.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041605.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041606.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041607.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041608.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041609.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041610.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041611.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041612.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041613.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041614.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041615.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041616.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041617.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041618.lnk
Status: Could not get file information (Error 0xc0000008)

Path: G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP149\A0041619.lnk
Status: Could not get file information (Error 0xc0000008)

Path: GStealth Objects
-------------------
Object: Hidden Code [Driver: ACPI, IRP_MJ_INTERNAL_DEVICE_CONTROL]
Process: System Address: 0x8a3e4f30 Size: 211

==EOF==

#4 boopme

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Posted 25 November 2009 - 12:17 AM

Good,, I would like to get 3 more scans now as I see a MBR rootkit.

We need to disable Spybot S&D's "TeaTimer" if enabled
TeaTimer works by preventing ANY changes to the system. It will attempt to undo any fixes we run, because it blocks these fixes from running.

In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable TeaTimer. We can reenable it when we're done if you like.
  • Open SpyBot Search and Destroy by going to Start -> All Programs -> Spybot Search and Destroy -> Spybot Search and Destroy.
  • If prompted with a legal dialog, accept the warning.
  • Click Posted Image and then on "Advanced Mode"
    Posted Image
  • You may be presented with a warning dialog. If so, press Posted Image
  • Click on Posted Image
  • Click on Posted Image
  • Uncheck this checkbox:
    Posted Image
  • Close/Exit Spybot Search and Destroy

Next run ATF and SAS:
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please follow with:
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 chaka

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Posted 25 November 2009 - 02:18 AM

OK, thanks again. I followed all of your instructions. See the reports below. The only other thing to report is that while I ran SAS, my AVG came up saying "Found Tracking Cookie: TribalFusion".

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 11/24/2009 at 10:04 PM

Application Version : 4.31.1000

Core Rules Database Version : 4310
Trace Rules Database Version: 2175

Scan type : Complete Scan
Total Scan Time : 00:22:32

Memory items scanned : 265
Memory threats detected : 0
Registry items scanned : 4901
Registry threats detected : 3
File items scanned : 24220
File threats detected : 2

Rogue.Component/Trace
HKLM\Software\Microsoft\0000FDEC
HKLM\Software\Microsoft\0000FDEC#Version
HKLM\Software\Microsoft\0000FDEC#0000fdec

Trojan.Agent/Gen-PEC
G:\COMBOFIX1234\PEV.EXE

Unclassified.Unknown Origin
G:\WINDOWS\SYSTEM32\MSINET.OCA


From the ESET scan:

G:\System Volume Information\_restore{EE239FD8-C6D1-4688-A66E-4CD07BF92278}\RP79\A0009292.exe a variant of Win32/Adware.ADON application deleted - quarantined

#6 boopme

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Posted 25 November 2009 - 12:46 PM

So we look good now, no more issues?


Remove Combofix now that we're done with it.
Click on your Start Menu, then Run....
Now type combofix /u in the runbox and click OK. Notice the space between the "x" and "/".


When shown the disclaimer, Select "2"
This will remove files/folders assoicated with combofix and uninstall it.


Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 chaka

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Posted 25 November 2009 - 02:12 PM

No, unfortunately it looks like nothing has really changed. When I fired up the computer this morning, the hard drive was still running continuously. Then I tried to watch something on Hulu (since this is when I noticed the problems before) and just like before everything froze and I had to do a hard restart. Maybe I should mention that when it freezes, the mouse/cursor still work, the sound still works for a while, but the video or whatever is on the screen is locked up, and I can't bring the task manager up with ctr/alt/del. Frustrating. Any other ideas?

Thank you.

#8 boopme

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Posted 25 November 2009 - 02:20 PM

Ok it looks like you have a hiiden regenerating malware. It's time to go inside that machine.
You will need to run HJT/DDS.
Please follow this guide. Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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