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32win Malware-gen [Moved]


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3 replies to this topic

#1 Mrbob2

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Posted 23 November 2009 - 02:08 PM

My Avast was reporting I had a win32 malware-gen virus. I tried running combo fix like the instructions and as the program got deeper into the computer I got more and more alerts until the sytems crashed. Iam un able to boot the computer in safe mode or any mode. I took the drive out and hook it up to my laptop and ran kaspersky scanner and found 137 infections and 35 files damaged. My problem is that most spyware programs only give you the option if it is a C drive. Also this forum is asking to run programs and dubmit logs but it is not possible at this point.
Any ideas????
Thanks, Bob

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#2 Orange Blossom

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Posted 23 November 2009 - 06:44 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum so we can assist you there.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 AustrAlien

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Posted 24 November 2009 - 01:51 AM

I tried running combofix .......... the system crashed. I am unable to boot the computer in safe mode or any mode.

Is it possible that you are a victim of this little whoopsie?

A recent update of ComboFix has detected pciide.sys: It is a false positive.
See the following post by Grinler:
http://www.bleepingcomputer.com/forums/ind...t&p=1510458
Quote:
Yup this was a FP that was addressed.

QUOTE
Please do not delete this thread, as i would like people to know that if they restore the C:\Windows\System32\Drivers\pciide.sys file that combofix quarantined and deleted, their system may have a chance to come back to life.

This is absolutely correct. Just replace the pciide.sys file and the computer will boot up normally again. This should work 100%

Edited by AustrAlien, 24 November 2009 - 01:52 AM.

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#4 boopme

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Posted 02 January 2010 - 05:05 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
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