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Redirected Internet Searches, not able to go to Microsoft etc


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5 replies to this topic

#1 Binzerbob

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Posted 23 November 2009 - 01:41 PM

Hello I am a new member here.

I hooked my Dad up with high speed internet. After that I proceeded to go to Microsoft website to get latest downloads for his computer. The web browser indicated some 404 error, Site doesn't exist. I thought that was weird, but the internet otherwise seemed to work fine. Then the internet service provider called up my dad and disconnected him from their service indicating that he had a virus.

I got him hooked up to the internet again, but I tried to download anti virus programs but the virus doesn't allow me to go to any anti virus providers, it keeps redirecting his computer.

I ran the Norton's Antisoftware package that came with the computer 3 years ago and which is running since the computer was bought (not updated for 2 years) and it found nothing wrong. I don't have a clue what type of virus this is.

Dads computer is about 3 years old with no windows updates since 3 years ago (he always had dial up which made it impossible to update windows).
Dads computer runs Windows XP Home edition.

Any help would be appreciated.

Best regards

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#2 boopme

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Posted 23 November 2009 - 01:52 PM

Hello,I am moving this to Am I infected from XP. Letsse if we can get in like this.

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
You will need to run the application again if rebooting the computer occurs along the way.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Binzerbob

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Posted 25 November 2009 - 09:59 AM

Followed instructions as best as possible, but still have the problem.

-So I ran the Rkill
-Then installed and ran MalwareBytes .. but an error happened stating Error Code 732(0,0)
but mailwarebytes still worked.

-Allowed Changes to be made to registry as I have Norton Antivirus program

-Ran Malware two times once Quick Scan found 163 infections, Second time ran malware Full scan and found 8 itmes

-Two log file are included below for the two scans

Quick SCAN Log file

Malwarebytes' Anti-Malware 1.41
Database version: 2775
Windows 5.1.2600 Service Pack 2

11/25/2009 6:19:17 AM
mbam-log-2009-11-25 (06-19-17).txt

Scan type: Quick Scan
Objects scanned: 104553
Time elapsed: 5 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 18
Files Infected: 142

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\.pox (Rogue.FixTool) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\pofile (Rogue.FixTool) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Miracle (PUP.PerfectOptimizer) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\Perfect Optimizer (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Application (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Registry (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Registry\FirstBackup (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Registry\FullBackup (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Service (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Data (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Data\Service (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Home (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Icon (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Jpg (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Temp (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Temp\Data (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Temp\Data\Service (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Update (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\Perfect Optimizer\Backup\Application\ActiveX.dat (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Application\Apps.dat (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Application\Components.dat (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Application\MFC42D.DLL (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Application\MFCO42D.DLL (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Application\MSVCRTD.DLL (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Application\Perfect Optimizer.url (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Application\PerfectOptimizer.exe (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Application\PerfectOptimizerShell.exe (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Application\SEClean.dll (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Application\SERepair.dll (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Application\SEStyle.dll (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Application\uninst.exe (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Application\Update.exe (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Registry\FirstBackup\20090107132520.Reg (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Alert.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Bad.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Bad_24x24.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Bad_32x32.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Check.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Data.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Disk.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\DotLine.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Error.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Frame.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Good_24x24.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Good_32x32.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Info.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Progrss.bmp (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Safe.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Sys.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Thumbs.db (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Uncheck.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Home\green.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Home\orange.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Home\Red.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Home\Thumbs.db (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Home\yellow.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Icon\block_activeX.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Icon\evidence_clean.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Icon\junk_file_clean.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Icon\registry_clean.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Icon\startup_optimize.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Icon\system_optimize.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Icon\Thumbs.db (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Jpg\SEM_EC_Image_BG.jpg (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Jpg\SEM_FSR_Image_BG.jpg (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Jpg\SEM_FSS_Image_BG.jpg (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Jpg\SEM_FST_Image_BG.jpg (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Jpg\SEM_Home_Image_BG.jpg (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Jpg\SEM_MO_Image_BG.jpg (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Jpg\SEM_RSO_Image_BG.jpg (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Jpg\SEM_RSO_Image_Info.jpg (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Jpg\SEM_RSR_Image_BG.jpg (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Jpg\SEM_RSS_Image_BG.jpg (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Jpg\SEM_RST_Image_BG.jpg (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Jpg\SEM_Top.jpg (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Jpg\Thumbs.db (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_BackGround.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_BackGround.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_Backup_Down.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_Backup_Normal.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_Backup_Over.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_Clean_Down.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_Clean_Normal.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_Clean_Over.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_DriveBackup_Down.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_DriveBackup_Normal.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_DriveBackup_Over.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_EvidenceClean_Down.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_EvidenceClean_Normal.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_EvidenceClean_Over.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_FavoritesBackup_Down.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_FavoritesBackup_Normal.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_FavoritesBackup_Over.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_Home_Down.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_Home_Normal.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_Home_Over.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_IERepair_Down.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_IERepair_Normal.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_IERepair_Over.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_JunkFileClean_Down.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_JunkFileClean_Normal.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_JunkFileClean_Over.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_MomeryOptimizer_Down.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_MomeryOptimizer_Normal.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_MomeryOptimizer_Over.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_OneClick_Down.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_OneClick_Normal.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_OneClick_Over.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_Optimize_Down.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_Optimize_Normal.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_Optimize_Over.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_Options_Down.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_Options_Normal.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_Options_Over.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_RegistryClean_Down.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_RegistryClean_Normal.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_RegistryClean_Over.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_RegsitryBackup_Down.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_RegsitryBackup_Normal.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_RegsitryBackup_Over.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_Repair_Down.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_Repair_Normal.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_Repair_Over.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_Results_Down.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_Results_Normal.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_Results_Over.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_Small_BackGround.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_SpyClean_Down.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_SpyClean_Normal.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_SpyClean_Over.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_StartupManager_Down.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_StartupManager_Normal.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_StartupManager_Over.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_SystemOptimizer_Down.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_SystemOptimizer_Normal.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_SystemOptimizer_Over.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_SystemRepair_Down.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_SystemRepair_Normal.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_SystemRepair_Over.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_SystemRestore_Down.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_SystemRestore_Normal.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_SystemRestore_Over.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_UninstallManager_Down.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_UninstallManager_Normal.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_UninstallManager_Over.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_WindowsRepair_Down.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_WindowsRepair_Normal.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\SEM_Button_WindowsRepair_Over.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Menu\Thumbs.db (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Temp\PerfectOptimizer.exe (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Temp\SEClean.DLL (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Temp\SERes.DLL (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Temp\Data\Service\campus_model.bat (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Temp\Data\Service\default_model.bat (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Temp\Data\Service\home_model.bat (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Temp\Data\Service\interner_model.bat (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Temp\Data\Service\notebook_model.bat (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Temp\Data\Service\office_model.bat (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Update\Update.zip (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\PerfectOptimzier_OneClick.job (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.



SECOND LOG FILE Malware Detailed SCAN


Malwarebytes' Anti-Malware 1.41
Database version: 2775
Windows 5.1.2600 Service Pack 2

11/25/2009 6:42:46 AM
mbam-log-2009-11-25 (06-42-46).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 134846
Time elapsed: 14 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{56686BB7-17B2-473F-821C-EB36BA31F9DE}\RP8\A0002659.exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{56686BB7-17B2-473F-821C-EB36BA31F9DE}\RP8\A0002663.exe (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{56686BB7-17B2-473F-821C-EB36BA31F9DE}\RP8\A0002664.exe (PUP.PerfectOptimizer) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{56686BB7-17B2-473F-821C-EB36BA31F9DE}\RP8\A0002665.dll (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{56686BB7-17B2-473F-821C-EB36BA31F9DE}\RP8\A0002666.dll (PUP.PerfectOptimizer) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{56686BB7-17B2-473F-821C-EB36BA31F9DE}\RP8\A0002667.DLL (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{56686BB7-17B2-473F-821C-EB36BA31F9DE}\RP8\A0002668.dll (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{56686BB7-17B2-473F-821C-EB36BA31F9DE}\RP8\A0002669.exe (PUP.PerfectOptimizer) -> Quarantined and deleted successfully.


Please let me know what else needs to be done.

Best regards

#4 boopme

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Posted 25 November 2009 - 01:14 PM

OK,good,you got a lot of junk off.. but we need to do more.

MBAM 732 error
1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
2. Restart your computer (very important).
3. Download and run this utility. Mbam clean
4. It will ask to restart your computer (please allow it to).
5. After the computer restarts, install the latest version from here. http://www.malwarebytes.org/mbam-download.php
Note: You will need to reactivate the program using the license you were sent.
Note: If using Free version, ignore the part about putting in your license key and activating.
Launch the program and set the Protection and Registration.
Then go to the UPDATE tab if not done during installation and check for updates.
Restart the computer again and verify that MBAM is in the task tray and run a Quick Scan and post that log.


Next run ATF and SAS:
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
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#5 Binzerbob

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Posted 29 November 2009 - 12:10 PM

In your instructions does SAS stand for SUPERAntiSpyware.exe

I will be doing these next steps today on my dad's computer. Oh the Service provider disconnected him again from internet. He really doesn't use his computer that much and has the modem turned off. I guess the day I was connected to the internet for a few minutes was enough for the service provider to get fed up and shut him out.

#6 boopme

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Posted 29 November 2009 - 03:38 PM

Yes,SAS does stand for SUPERAntiSpyware.exe
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