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already did virus scans, etc, but still slow.


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11 replies to this topic

#1 sommaw

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Posted 23 November 2009 - 12:59 PM

Hello. My sister's dell inspiron has been running real slow. I ran her virus scanner a few times and its found and removed a ton of stuff, but that the comp is still horrible.

here's my HijackThis log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:55:24 PM, on 23-11-2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Rainlendar2\Rainlendar2.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mail.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ievkbd.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Rainlendar2] C:\Program Files\Rainlendar2\Rainlendar2.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: Add to Banner Ad Blocker - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ie_banner_deny.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Web traffic protection statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\SCIEPlgn.dll
O9 - Extra button: Pentafusion - {6096E38F-5AC1-4391-8EC4-75DFA92FB32F} - http://pentafusionme.com (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dll,C:\PROGRA~1\KASPER~1\KASPER~1\adialhk.dll,C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Kaspersky Internet Security (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 6548 bytes
"Where's the any key???"
-Homer Simpson
;)

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#2 sommaw

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Posted 26 November 2009 - 05:30 AM

anyone?
"Where's the any key???"
-Homer Simpson
;)

#3 etavares

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Posted 29 November 2009 - 08:20 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Also, please subscribe to this topic, so you are notified when someone replies. Please continue to check manually on occasion, as every now and then the email may be caught by your spam filter.
To enable topic notifications you should do the following:
  • Click on the My Controls link at the top of the page to enter your control panel.
  • Scroll down to the Options category in the left hand side menu bar and click on the Email Settings link.
  • Put a checkmark in the checkbox labeled Enable 'Email Notification' by default?.
  • Set the If ticked, choose default type: menu option to Immediate Email Notification to have an email sent immediately when someone replied.
Information on A/V control HERE


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#4 sommaw

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Posted 01 December 2009 - 02:25 PM

Thanks for the response!


AV: Kaspersky Internet Security *On-access scanning enabled* (Updated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}
FW: Kaspersky Internet Security *enabled* {2C4D4BC6-0793-4956-A9F9-E252435469C0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Rainlendar2\Rainlendar2.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Dr Bilal\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.mail.yahoo.com/
uInternet Settings,ProxyOverride = *.local
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - c:\program files\kaspersky lab\kaspersky internet security 2009\ievkbd.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Rainlendar2] c:\program files\rainlendar2\Rainlendar2.exe
mRun: [AVP] "c:\program files\kaspersky lab\kaspersky internet security 2009\avp.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: Add to Banner Ad Blocker - c:\program files\kaspersky lab\kaspersky internet security 2009\ie_banner_deny.htm
IE: E&xport to Microsoft Excel - d:\progra~1\micros~1\office11\EXCEL.EXE/3000
IE: {6096E38F-5AC1-4391-8EC4-75DFA92FB32F} - http://pentafusionme.com
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - {85E0B171-04FA-11D1-B7DA-00A0C90348D6} - c:\program files\kaspersky lab\kaspersky internet security 2009\SCIEPlgn.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - d:\progra~1\micros~1\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
Notify: klogon - c:\windows\system32\klogon.dll
AppInit_DLLs: c:\progra~1\kasper~1\kasper~1\mzvkbd3.dll,c:\progra~1\kasper~1\kasper~1\adialhk.dll,c:\progra~1\kasper~1\kasper~1\kloehk.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\drbila~1\applic~1\mozilla\firefox\profiles\czncm9s4.default\
FF - component: c:\program files\mozilla firefox\extensions\browserhighlighter@ebay.com\components\Shim.dll
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 kl1;Kl1;c:\windows\system32\drivers\kl1.sys [2008-7-21 121872]
R0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [2008-1-29 33808]
R1 KLIF;Kaspersky Lab Driver;c:\windows\system32\drivers\klif.sys [2009-10-4 226832]
R2 AVP;Kaspersky Internet Security;c:\program files\kaspersky lab\kaspersky internet security 2009\avp.exe [2008-11-11 208616]
R3 KLFLTDEV;Kaspersky Lab KLFltDev;c:\windows\system32\drivers\klfltdev.sys [2008-3-13 26640]
R3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\system32\drivers\klim5.sys [2008-4-30 24592]
S3 SWNC8U90;Sierra Wireless MUX NDIS Driver (UMTS90);c:\windows\system32\drivers\swnc8u90.sys [2009-10-4 190080]
S3 SWUMX90;Sierra Wireless USB MUX Driver (UMTS90);c:\windows\system32\drivers\swumx90.sys [2009-10-4 148096]

=============== Created Last 30 ================

2009-11-28 06:25:28 0 d-----w- c:\program files\Beach Soccer
2009-11-23 17:54:41 0 d-----w- c:\program files\Trend Micro
2009-11-20 12:48:27 4 ----a-w- C:\timestmp.tmp
2009-11-20 12:47:22 173 ----a-w- c:\windows\KA.INI
2009-11-20 12:47:21 0 d-----w- C:\HI
2009-11-20 12:47:13 269312 ----a-w- c:\windows\uninst.exe
2009-11-20 12:47:04 0 d-----w- c:\documents and settings\dr bilal\WINDOWS
2009-11-13 08:29:08 0 d-----w- c:\program files\Forqan Group
2009-11-10 05:29:40 0 d--h--w- c:\windows\PIF
2009-11-07 06:20:12 0 d-----w- c:\windows\speech
2009-11-07 06:18:22 724992 ----a-w- c:\windows\iun6002.exe
2009-11-07 06:16:47 0 d-----w- c:\program files\Ariss

==================== Find3M ====================

2009-11-28 18:50:35 4576 --sha-w- c:\windows\system32\drivers\fidbox2.idx
2009-11-28 18:50:35 409632 --sha-w- c:\windows\system32\drivers\fidbox2.dat
2009-11-28 18:50:35 1537568 --sha-w- c:\windows\system32\drivers\fidbox.dat
2009-11-28 18:50:35 15188 --sha-w- c:\windows\system32\drivers\fidbox.idx
2009-10-16 17:13:56 157439 ----a-w- c:\windows\hpoins27.dat
2009-10-15 12:36:51 95259 ----a-w- c:\windows\system32\drivers\klick.dat
2009-10-15 12:36:51 108059 ----a-w- c:\windows\system32\drivers\klin.dat
2009-10-05 05:05:38 410984 ----a-w- c:\windows\system32\deploytk.dll
2009-10-05 04:56:34 203776 ----a-w- c:\windows\system32\clrviddc.dll
2009-10-05 04:50:32 348160 ----a-w- c:\windows\system32\msvcr71.dll
2009-10-05 04:50:31 499712 ----a-w- c:\windows\system32\msvcp71.dll
2009-10-04 21:17:51 21425 ----a-w- c:\windows\system32\drivers\AegisP.sys
2009-10-04 21:00:52 33808 ----a-w- c:\windows\system32\drivers\klbg.sys
2009-10-04 18:01:38 21640 ----a-w- c:\windows\system32\emptyregdb.dat

============= FINISH: 22:20:11.13 ===============
"Where's the any key???"
-Homer Simpson
;)

#5 thewall

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Posted 02 December 2009 - 06:07 PM

Hello sommaw :( Welcome to the BC HijackThis Log and Analysis forum. Sorry about your wait, but I will be assisting you in cleaning up your system from here on out.


I ask that you refrain from running tools other than those we suggest while we are performing the clean-up. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.



In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond the your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.



When you ran DDS there should have been two logs generated. I will need the Attach.txt if you can find it. If not run DDS again and just post that one along with the MalwareBytes log you will be posting from running the following:





Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


Please do not post any logs as an attachment unless asked to do so.





Thanks,



thewall
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

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Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#6 sommaw

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Posted 05 December 2009 - 12:40 PM

The computer is acting retarded. When I double clicked the mbam-setup.exe, I get a message from 16bitms-dos subsystem saying: "The ntvdm cpu has encountered an illegal instruction. cs:0000 ip:03d2 op:c4 ea 00 80 90. Choose close to terminate the application."

When I click ignore, it disappears and nothing happens.

I've attached the file you requested.
"Where's the any key???"
-Homer Simpson
;)

#7 thewall

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Posted 06 December 2009 - 03:39 PM

I don't know what happened to the file you said you attached but it's not showing up. Just post it in the window on your next reply, no need to attach it.


Run the following and then try MBAM again:


RKill by Grinler

Link #1
Link #2
Link #3
Link #4

  • Download Link #1.
  • Save it to your Desktop.
  • Double click the RKill desktop icon.
    If you are using Vista please right click and run as Admin!
  • A black screen will briefly flash indicating a successful run.
  • If this does not occur please delete that application and download Link #2.
  • Continue process until the tool runs.
  • If the tool does not run from any of the links tell me about it.

If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#8 thewall

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Posted 11 December 2009 - 09:17 PM

Are you still there?
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#9 sommaw

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Posted 13 December 2009 - 04:23 AM

yes so sorry lost internet connection for a few days =/

will post in a few minutes...
"Where's the any key???"
-Homer Simpson
;)

#10 sommaw

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Posted 13 December 2009 - 12:29 PM

Ok I ran Mbam and the scan was completed and "no malicious items were detected". I've put it below the DDS attach file, in case u want it:


DDS (Ver_09-12-01.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 04-10-2009 9:09:36 PM
System Uptime: 13-12-2009 3:08:00 AM (17 hours ago)

Motherboard: Dell Inc. | | 0RJ272
Processor: Intel® Pentium® M processor 1.70GHz | Microprocessor | 1695/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 24 GiB total, 2.317 GiB free.
D: is FIXED (NTFS) - 31 GiB total, 30.408 GiB free.
E: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP11: 05-10-2009 8:23:51 AM - Installed Microsoft Office Professional Edition 2003
RP12: 06-10-2009 9:04:14 PM - System Checkpoint
RP13: 07-10-2009 9:22:52 PM - System Checkpoint
RP14: 09-10-2009 4:53:06 AM - System Checkpoint
RP15: 10-10-2009 7:23:17 AM - System Checkpoint
RP16: 11-10-2009 4:28:40 PM - System Checkpoint
RP17: 12-10-2009 7:54:04 PM - System Checkpoint
RP18: 15-10-2009 4:04:54 PM - System Checkpoint
RP19: 16-10-2009 4:26:32 PM - System Checkpoint
RP20: 18-10-2009 4:03:47 AM - System Checkpoint
RP21: 20-10-2009 9:03:22 AM - Installed WinZip 14.0
RP22: 21-10-2009 9:29:14 AM - System Checkpoint
RP23: 24-10-2009 1:15:33 PM - System Checkpoint
RP24: 26-10-2009 7:30:25 PM - System Checkpoint
RP25: 28-10-2009 5:54:45 AM - System Checkpoint
RP26: 30-10-2009 12:02:41 PM - System Checkpoint
RP27: 31-10-2009 4:43:22 PM - System Checkpoint
RP28: 03-11-2009 8:35:10 PM - System Checkpoint
RP29: 05-11-2009 11:51:52 AM - System Checkpoint
RP30: 06-11-2009 11:52:19 AM - System Checkpoint
RP31: 07-11-2009 12:10:57 PM - System Checkpoint
RP32: 09-11-2009 7:16:20 AM - System Checkpoint
RP33: 10-11-2009 7:54:49 AM - System Checkpoint
RP34: 11-11-2009 12:15:30 PM - System Checkpoint
RP35: 13-11-2009 8:25:11 AM - System Checkpoint
RP36: 14-11-2009 4:36:21 PM - System Checkpoint
RP37: 16-11-2009 5:40:58 AM - System Checkpoint
RP38: 17-11-2009 8:24:45 AM - System Checkpoint
RP39: 18-11-2009 8:27:07 AM - System Checkpoint
RP40: 19-11-2009 8:50:47 AM - System Checkpoint
RP41: 20-11-2009 9:10:14 AM - System Checkpoint
RP42: 21-11-2009 10:52:49 PM - System Checkpoint
RP43: 24-11-2009 2:40:31 PM - System Checkpoint
RP44: 25-11-2009 9:28:46 PM - System Checkpoint
RP45: 28-11-2009 10:12:42 PM - System Checkpoint
RP46: 05-12-2009 9:26:38 AM - System Checkpoint
RP47: 05-12-2009 1:22:57 PM - Removed Kaspersky Internet Security 2009.
RP48: 08-12-2009 6:56:25 AM - System Checkpoint
RP49: 08-12-2009 5:38:45 PM - Installed SPC 200NC PC Camera
RP50: 11-12-2009 5:22:54 PM - System Checkpoint
RP51: 13-12-2009 5:56:40 AM - System Checkpoint

==== Installed Programs ======================

2006 FIFA World Cup ™
32 Bit HP CIO Components Installer
Adobe Flash Player 10 Plugin
Adobe Reader 9.1
Al-Mushaf for Desktop Publishing
Apple Mobile Device Support
Apple Software Update
Beach Soccer
Bonjour
Broadcom 440x 10/100 Integrated Controller
BufferChm
Conexant HDA D110 MDC V.92 Modem
Copy
CustomerResearchQFolder
Destination Component
DeviceDiscovery
DeviceManagementQFolder
DJ_AIO_03_F2200_ProductContext
DJ_AIO_03_F2200_Software
DJ_AIO_03_F2200_Software_Min
DVD Decoder Pak for Windows XP
EA SPORTS online 2006
eSupportQFolder
F2200
F2200_Help
GPBaseService
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
HP Customer Participation Program 10.0
HP Deskjet F2200 All-In-One Driver Software 10.0 Rel .3
HP Imaging Device Functions 10.0
HP Photosmart Essential 2.5
HP Smart Web Printing
HP Solution Center 10.0
HP Update
HPProductAssistant
HPSSupply
Intel® Graphics Media Accelerator Driver for Mobile
Intel® PROSet/Wireless Software
iTunes
Java™ 6 Update 14
JumpStart First Grade v2.4
Macromedia Flash Player 8
Malwarebytes' Anti-Malware
MarketResearch
mCore
mDriver
mDrWiFi
mHlpDell
Microsoft Office Professional Edition 2003
MioNet
mIWA
mLogView
mMHouse
Mozilla Firefox (3.5.5)
MP3 Creation Pack for WinXP
mPfMgr
mPfWiz
mProSafe
mSCfg
mSSO
MSXML 6.0 Parser
mWlsSafe
mWMI
mZConfig
Pentafusion 1.0
Pet Soccer
Philips SPC 200NC PC Camera
Professional Typing
PSSWCORE
Qtel Mobile Broadband
QuickTime
Rainlendar2 (remove only)
RealPlayer
Scan
Shop for HP Supplies
SigmaTel Audio
SIPPS
Skype web features
Skype˘ 4.1
SmartWebPrintingOC
SolutionCenter
Status
Toolbox
TrayApp
UnloadSupport
VideoToolkit01
VLC media player 0.9.9
WebFldrs XP
WebReg
Windows Internet Explorer 8
Windows Media Format Runtime
Windows Media Player 10
WinRAR archiver
WinZip 14.0

==== Event Viewer Messages From Past Week ========

11-12-2009 12:07:05 PM, error: NetBT [4321] - The name "BILAL :0" could not be registered on the Interface with IP address 192.168.1.6. The machine with the IP address 192.168.1.7 did not allow the name to be claimed by this machine.
11-12-2009 1:32:09 PM, error: ialm [108] - The driver ialmrnt5 for the display device \Device\Video0 got stuck in an infinite loop. This usually indicates a problem with the device itself or with the device driver programming the hardware incorrectly. Please check with your hardware device vendor for any driver updates.
10-12-2009 6:47:36 AM, error: Service Control Manager [7022] - The HP CUE DeviceDiscovery Service service hung on starting.
08-12-2009 5:28:32 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
06-12-2009 4:15:50 PM, error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{FA8ADFF2-CA55-469A-91B3-C609219140F7} because another computer on the network has the same name. The server could not start.
06-12-2009 4:15:50 PM, error: NetBT [4321] - The name "BILAL :20" could not be registered on the Interface with IP address 192.168.1.9. The machine with the IP address 192.168.1.7 did not allow the name to be claimed by this machine.
06-12-2009 4:15:50 PM, error: NetBT [4321] - The name "BILAL :0" could not be registered on the Interface with IP address 192.168.1.9. The machine with the IP address 192.168.1.7 did not allow the name to be claimed by this machine.

==== End Of File ===========================







Malwarebytes' Anti-Malware 1.42
Database version: 3289
Windows 5.1.2600 Service Pack 2
Internet Explorer 8.0.6001.18702

13-12-2009 8:18:24 PM
mbam-log-2009-12-13 (20-18-23).txt

Scan type: Quick Scan
Objects scanned: 114634
Time elapsed: 11 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
"Where's the any key???"
-Homer Simpson
;)

#11 thewall

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Posted 13 December 2009 - 12:50 PM

Nothing is showing up yet. Try running the following:

Download GMER Rootkit Scanner from here to your desktop.
  • Double click the exe file.
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO, then use the following settings for a more complete scan.


    Posted Image
    Click the image to enlarge it


  • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
[*]Save it where you can easily find it, such as your desktop, and post it in reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#12 thewall

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Posted 19 December 2009 - 12:53 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact my by PM. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you




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