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web browser corrupt


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7 replies to this topic

#1 jsk4224

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Posted 23 November 2009 - 09:47 AM

this dell computer w/2g of ram, 4 yrs old and using ie/firefox w/sandboxie. dell just informed me that my browser is corrupt. if so, how do i fix? just ran eset in safe mode, saw nothing.
any advise would be appreciated.
thank-you,
jsk4224

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#2 hamluis

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Posted 23 November 2009 - 09:55 AM

The standard "remedy" for corrupt programs is uninstall/reinstall.

I'm curious as to how Dell determined that your browser is corrupt and causing problems.

Possibly of interest, http://www.windowsnetworking.com/articles_...rupted-fix.html.

Louis

#3 othersteve

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Posted 23 November 2009 - 09:56 AM

Is this occurring when opening both Firefox and IE?

Could you post the exact wording of the error message you are seeing?

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#4 jsk4224

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Posted 23 November 2009 - 01:27 PM

this dell computer is still under warranty, called dell for assistance cause, my computer while watching video, would freeze, start and stop. dell took control of computer and said browser was corrupt. he tried to send me to dell website that charges a fee to correct. my computer seems to be perfect, no problems except watch video.

#5 hamluis

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Posted 23 November 2009 - 02:06 PM

Well...the question is...are you online every time you have a problem?

No videio playback problems from files on your system?

Louis

#6 jsk4224

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Posted 23 November 2009 - 03:28 PM

i watch video on net only, no files

#7 hamluis

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Posted 23 November 2009 - 03:39 PM

OK...have you tried uninstalling/reinstalling IE yet?

Although running sfc /scannow is listed as a potential step in dealing with the situation...I would just as soon forget that and move on to an attempted repair or rollback-then-update.

How to reinstall or repair Internet Explorer in Windows XP - http://support.microsoft.com/kb/318378
How to uninstall Internet Explorer 7 - http://support.microsoft.com/kb/927177

How to uninstall Internet Explorer 7 - http://support.microsoft.com/kb/927177

Repair Internet Explorer - http://www.updatexp.com/repair-internet-explorer.html

Louis

#8 jsk4224

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Posted 23 November 2009 - 05:10 PM

i just deleted sandboxie and firefox, also a ton of old doucments. i'll see what happens now. thanks to all for your suggestions.
jsk4224




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