Go to Device Manager (Start/Run...type devmgmt.msc and hit Enter) and click the plus sign in front of Disk Drives.
This should allow you see summary data re each hard drive attached to the motherboard.
If you get a model number rather than the name of a given manufacturer...just google the model number and you'll find out who the manufacturer is.
After finding out who the manufacturer is...go to the proper website
Hard Drive Installation and Diagnostic Tools - http://www.bleepingcomputer.com/forums/t/28744/hard-drive-installation-and-diagnostic-tools/
The diagnostic utility should be spellled out and downloadable from the manufacturer's website...in .iso format (for CD
). Download that.
Then you need to select one of the following methods for burning the .iso file into a bootable CD
How to successfully burn or write an ISO-image to cd or dvd - http://iso.snoekonline.com/iso.htm
. FWIW, I use Active@ Iso Burner but just use a program that seems easy to use.
How to write a CD-DVD image or ISO - http://www.bleepingcomputer.com/tutorials/write-a-cd-dvd-image-or-iso/
After the bootable CD is produced, insert it in the optical drive. Reboot the system...enter the BIOS/Setup and change the boot order so that the optical drive is the first boot device.
Save the change made by hitting the F10 key and the system will reboot.
You will get some options...just remember that if a long and a short test are offered...you want to run the long diagnostic.
Please don't select any other options that the diagnostic may present to you
When it completes, it should provide summary data. If it reflects "0x00' or something similar, the drive has no problems. If errors are noted, write down recommendations and the code (if one is used).