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Suspicious Activities Following "Security Tools" Infection


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6 replies to this topic

#1 IntenseChemist

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Posted 23 November 2009 - 12:49 AM

Earlier today, I was just browsing some websites that I almost always visit daily. However, I clicked on a malicious link (that led to another website) and from there, I believe my laptop was infected. AVG Anti-Virus messages about "rogue" programs popped-up, and then I noticed a new program called "Security Tools" managed to be "downloaded" onto my computer. The program popped up so many security threats, obviously false, about how certain legitimate programs were threats and would seriously not allow me to do anything. I looked up solutions online, and several of them suggested downloading MalwareBytes Anti-Malware and run a full system scan in Safe Mode. I did that, and it seems that the program had disappeared as those constant security messages disappeared and it failed to show up on the Programs under Start. But my computer has not been running as smoothly as it did before. Several effects of "Security Tools" was that it left my desktop background to pure black (but I just changed it back after), and now, suddenly, "My Documents" keeps popping up every few minutes and it is quite annoying. "My Documents" popped up suddenly a few minutes after I realized I was infected. But two folders of "My Documents" pop-up at start up. I have looked up solutions to that too, and a lot of them suggested editing the Registry, but I do not have the problem that these solutions suggest. Also, sometimes Internet Explorer windows have propped up at least 3 times without my consent and I have rarely used IE (I am a Firefox user). The content of two of these websites have been related to games (Gamevance? Play Sushi?) and the content of the third one is not coming to mind right now (it was mostly blank though). I'm very worried, but this laptop is still quite new and it concerns me that I'm already having these problems. I've have computers and laptops over the years, and I have never really experienced anything like this before.


DDS (Ver_09-11-23.01) - NTFSX64
Run by Ky at 19:25:47.53 on Sun 11/22/2009
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3998.1616 [GMT -10:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Program Files (x86)\AVG\AVG9\avgchsva.exe
C:\Program Files (x86)\AVG\AVG9\avgrsa.exe
C:\Windows\system32\lsm.exe
C:\Program Files (x86)\AVG\AVG9\avgcsrva.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_6ef279c8\STacSV64.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_6ef279c8\AESTSr64.exe
C:\Windows\system32\agr64svc.exe
C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\SMINST\BLService.exe
C:\Program Files (x86)\AVG\AVG9\avgnsa.exe
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe
C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe
C:\Program Files (x86)\Viewpoint\Common\ViewpointService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\AVG\AVG9\avgemc.exe
C:\Program Files (x86)\AVG\AVG9\avgcsrvx.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Users\Ky\AppData\Local\Temp\50549.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\System32\rundll32.exe
C:\Users\Ky\.COMMgr\aorwsmexnc.exe
C:\Program Files (x86)\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\Ad-Aware.exe
C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files (x86)\AVG\AVG9\avgtray.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Ky\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

I have read the "Preparation Guide..." but the DDS scan only provided a DDS.txt file to my knowledge (and it did so automatically, I didn't have to save anything). There was no Attach.txt file. Also, when I run the RootRepeal program, a message pops-up stating "RootRepeal does not support 64-bit OSs!" so I cannot attach an Ark.txt file.

Thanks in advance.

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#2 etavares

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Posted 29 November 2009 - 08:13 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Also, please subscribe to this topic, so you are notified when someone replies. Please continue to check manually on occasion, as every now and then the email may be caught by your spam filter.
To enable topic notifications you should do the following:
  • Click on the My Controls link at the top of the page to enter your control panel.
  • Scroll down to the Options category in the left hand side menu bar and click on the Email Settings link.
  • Put a checkmark in the checkbox labeled Enable 'Email Notification' by default?.
  • Set the If ticked, choose default type: menu option to Immediate Email Notification to have an email sent immediately when someone replied.
Information on A/V control HERE


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 IntenseChemist

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Posted 29 November 2009 - 03:29 PM

Please do not apologize for the delay. The team does a wonderful job around here with the massive volume of requests for help. It is certainly no bother at all. :D

Well, within the past week, my laptop has reverted to running smoothly the way it was before the infection. For example, the problems that I noted in my original post, such as the spontaneous opening of the "My Documents" folder and the IE browser, have disappeared. But then again, I've since installed Kaspersky Anti-Virus, perhaps that may have helped, as it detected several trojans. However, I'd still like to go ahead and see if there is anything else wrong (such as residual files from the infection) with my laptop.


DDS (Ver_09-11-29.01) - NTFSX64
Run by Ky at 10:19:35.23 on Sun 11/29/2009
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3998.1115 [GMT -10:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_6ef279c8\STacSV64.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_6ef279c8\AESTSr64.exe
C:\Windows\system32\agr64svc.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\SMINST\BLService.exe
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe
C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe
C:\Program Files (x86)\Viewpoint\Common\ViewpointService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\ehome\ehmsas.exe
C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe
c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\splwow64.exe
C:\Program Files (x86)\uTorrent\uTorrent.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Windows Media Player\wmplayer.exe
C:\Program Files (x86)\Microsoft Office\Office12\EXCEL.EXE
C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE
C:\Users\Ky\Downloads\dds(2).scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files (x86)\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files (x86)\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files (x86)\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files (x86)\avg\avg9\avgssie.dll
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - c:\program files (x86)\kaspersky lab\kaspersky anti-virus 2009\ievkbd.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files (x86)\norton internet security\engine\16.7.2.11\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files (x86)\norton internet security\engine\16.7.2.11\IPSBHO.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files (x86)\java\jre1.6.0_07\bin\ssv.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files (x86)\msn\toolbar\3.0.0541.0\msneshellx.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files (x86)\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files (x86)\norton internet security\engine\16.7.2.11\coIEPlg.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files (x86)\msn\toolbar\3.0.0541.0\msneshellx.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files (x86)\yahoo!\companion\installs\cpn\yt.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [LightScribe Control Panel] c:\program files (x86)\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [HPAdvisor] c:\program files (x86)\hewlett-packard\hp advisor\HPAdvisor.exe autorun=AUTORUN
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
mRun: [DVDAgent] "c:\program files (x86)\hewlett-packard\media\dvd\DVDAgent.exe"
mRun: [TSMAgent] "c:\program files (x86)\hewlett-packard\touchsmart\media\TSMAgent.exe"
mRun: [CLMLServer for HP TouchSmart] "c:\program files (x86)\hewlett-packard\touchsmart\media\kernel\clml\CLMLSvc.exe"
mRun: [TVAgent] "c:\program files (x86)\hewlett-packard\media\tv\TVAgent.exe"
mRun: [UCam_Menu] "c:\program files (x86)\hewlett-packard\media\webcam\muitransfer\muistartmenu.exe" "c:\program files (x86)\hewlett-packard\media\webcam" update

"software\hewlett-packard\media\Webcam"
mRun: [UpdateLBPShortCut] "c:\program files (x86)\cyberlink\labelprint\muitransfer\muistartmenu.exe" "c:\program files (x86)\cyberlink\labelprint" updatewithcreateonce

"software\cyberlink\labelprint\2.5"
mRun: [UpdatePSTShortCut] "c:\program files (x86)\cyberlink\dvd suite\muitransfer\muistartmenu.exe" "c:\program files (x86)\cyberlink\dvd suite" updatewithcreateonce

"software\cyberlink\PowerStarter"
mRun: [QlbCtrl.exe] "c:\program files (x86)\hewlett-packard\hp quick launch buttons\QlbCtrl.exe" /Start
mRun: [UpdateP2GoShortCut] "c:\program files (x86)\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files (x86)\cyberlink\power2go" updatewithcreateonce

"software\cyberlink\power2go\6.0"
mRun: [UpdatePDIRShortCut] "c:\program files (x86)\cyberlink\powerdirector\muitransfer\muistartmenu.exe" "c:\program files (x86)\cyberlink\powerdirector"

updatewithcreateonce "software\cyberlink\powerdirector\7.0"
mRun: [SunJavaUpdateSched] "c:\program files (x86)\java\jre1.6.0_07\bin\jusched.exe"
mRun: [HP Health Check Scheduler] c:\program files (x86)\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [HP Software Update] c:\program files (x86)\hp\hp software update\HPWuSchd2.exe
mRun: [WirelessAssistant] c:\program files (x86)\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files (x86)\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files (x86)\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [AVP] "c:\program files (x86)\kaspersky lab\kaspersky anti-virus 2009\avp.exe"
StartupFolder: c:\users\ky\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files (x86)\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~3\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files (x86)\hp\digital imaging\bin\hpqtra08.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~2\micros~2\office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\progra~2\java\jre16~1.0_0\bin\ssv.dll
IE: {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - {85E0B171-04FA-11D1-B7DA-00A0C90348D6} - c:\program files (x86)\kaspersky lab\kaspersky anti-virus 2009\SCIEPlgn.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~2\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~2\micros~2\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files (x86)\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files (x86)\norton internet security\engine\16.7.2.11\CoIEPlg.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files (x86)\common files\lightscribe\LSRunOnce.exe"
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - c:\program files (x86)\avg\avg9\avgssiea.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: IEVkbdBHO Class: {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - c:\program files (x86)\kaspersky lab\kaspersky anti-virus 2009\x64\ievkbd.dll
BHO-X64: IEVkbdBHO - No File
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
mRun-x64: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun-x64: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun-x64: [Persistence] c:\windows\system32\igfxpers.exe
mRun-x64: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun-x64: [SmartMenu] %ProgramFiles%\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
mRun-x64: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun-x64: [SysTrayApp] c:\program files\idt\wdm\sttray64.exe

================= FIREFOX ===================

FF - ProfilePath - c:\users\ky\appdata\roaming\mozilla\firefox\profiles\9jrkwktj.default\
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files (x86)\mozilla firefox\plugins\npbittorrent.dll
FF - plugin: c:\program files (x86)\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files (x86)\viewpoint\viewpoint media player\npViewpoint.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nppl3260.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nprjplug.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nprpjplug.dll
FF - plugin: c:\users\ky\program files (x86)\dna\plugins\npbtdna.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation

foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 KLBG;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [2008-1-29 38416]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-11-22 69152]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nisx64\1007020.00b\SymEFA64.sys [2009-9-8 402992]
R1 BHDrvx64;Symantec Heuristics Driver;c:\windows\system32\drivers\nisx64\1007020.00b\BHDrvx64.sys [2009-9-8 334384]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nisx64\1007020.00b\cchpx64.sys [2009-9-8 583296]
R1 IDSVia64;IDSVia64;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20090810.001\IDSviA64.sys [2009-8-11 397360]
R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;c:\windows\system32\drivers\klim6.sys [2008-7-9 26128]
R2 {55662437-DA8C-40c0-AADA-2C816A897A49};Power Control [2009/05/30 19:07:00];c:\program files (x86)\hewlett-packard\media\dvd\000.fcl [2008-11-28 146928]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt64.inf_6ef279c8\AESTSr64.exe [2009-3-2 89600]
R2 AVP;Kaspersky Anti-Virus;c:\program files (x86)\kaspersky lab\kaspersky anti-virus 2009\avp.exe [2008-7-29 208616]
R2 hpsrv;HP Service;c:\windows\system32\hpservice.exe [2008-3-18 23040]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files (x86)\lavasoft\ad-aware\AAWService.exe [2009-9-24 1169232]
R2 Norton Internet Security;Norton Internet Security;c:\program files (x86)\norton internet security\engine\16.7.2.11\ccSvcHst.exe [2009-9-8 117640]
R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files (x86)\sminst\BLService.exe [2009-2-22 365952]
R2 TVCapSvc;TV Background Capture Service (TVBCS);c:\program files (x86)\hewlett-packard\media\tv\kernel\tv\TVCapSvc.exe [2008-11-26 296320]
R2 TVSched;TV Task Scheduler (TVTS);c:\program files (x86)\hewlett-packard\media\tv\kernel\tv\TVSched.exe [2008-11-26 116096]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files (x86)\viewpoint\common\ViewpointService.exe [2009-7-6 24652]
R3 enecir;ENE CIR Receiver;c:\windows\system32\drivers\enecir.sys [2008-9-4 64000]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-29 132656]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-7-14 126464]
S3 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;c:\windows\microsoft.net\framework64\v2.0.50727\mscorsvw.exe [2009-8-21 93184]
S3 Com4QLBEx;Com4QLBEx;c:\program files (x86)\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2009-2-22 222512]
S3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [2008-7-21 145496]
S3 NETw3v64;Intel® PRO/Wireless 3945ABG Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\drivers\NETw3v64.sys [2008-1-20 3154432]
S3 PerfHost;Performance Counter DLL Host;c:\windows\syswow64\perfhost.exe [2008-1-20 19968]
S3 yukonx64;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk60x64.sys [2006-11-2 273408]

=============== Created Last 30 ================

2009-11-28 19:07:02 90112 ----a-w- c:\windows\syswow64\hpqnt.dll
2009-11-28 19:07:02 45056 ----a-w- c:\windows\syswow64\hpBat.cpl
2009-11-26 22:55:58 226688 ------w- c:\windows\system32\MpSigStub.exe
2009-11-26 22:07:34 143387 ----a-w- c:\windows\system32\drivers\klin.dat
2009-11-26 22:07:33 104987 ----a-w- c:\windows\system32\drivers\klick.dat
2009-11-26 22:05:46 7236156 --sha-w- c:\windows\system32\drivers\fidbox.dat
2009-11-26 22:05:46 70884 --sha-w- c:\windows\system32\drivers\fidbox.idx
2009-11-26 22:05:46 475196 --sha-w- c:\windows\system32\drivers\fidbox2.dat
2009-11-26 22:05:46 3988 --sha-w- c:\windows\system32\drivers\fidbox2.idx
2009-11-26 22:05:45 0 d-----w- c:\programdata\Kaspersky Lab
2009-11-26 22:05:45 0 d-----w- c:\program files (x86)\Kaspersky Lab
2009-11-26 21:49:56 0 d-----w- c:\programdata\Kaspersky Lab Setup Files
2009-11-25 13:02:21 2048 ----a-w- c:\windows\syswow64\tzres.dll
2009-11-25 13:02:21 2048 ----a-w- c:\windows\system32\tzres.dll
2009-11-25 02:50:02 1875456 ----a-w- c:\windows\system32\msxml3.dll
2009-11-25 02:50:01 1794560 ----a-w- c:\windows\system32\msxml6.dll
2009-11-25 02:50:00 1399296 ----a-w- c:\windows\syswow64\msxml6.dll
2009-11-25 02:50:00 1257472 ----a-w- c:\windows\syswow64\msxml3.dll
2009-11-25 02:48:53 880640 ----a-w- c:\windows\system32\timedate.cpl
2009-11-25 02:48:52 714240 ----a-w- c:\windows\syswow64\timedate.cpl
2009-11-23 04:44:36 69152 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-11-23 04:43:08 0 d-----w- c:\programdata\Lavasoft
2009-11-23 04:43:08 0 d-----w- c:\program files (x86)\Lavasoft
2009-11-23 01:08:39 0 d-----w- c:\programdata\SUPERAntiSpyware.com
2009-11-23 01:07:34 0 d-----w- c:\users\ky\appdata\roaming\SUPERAntiSpyware.com
2009-11-23 01:07:34 0 d-----w- c:\program files (x86)\SUPERAntiSpyware
2009-11-23 00:36:16 0 d-----w- c:\program files (x86)\Trend Micro
2009-11-23 00:27:42 0 d-----w- c:\programdata\Spybot - Search & Destroy
2009-11-23 00:27:42 0 d-----w- c:\program files (x86)\Spybot - Search & Destroy
2009-11-23 00:11:48 0 dc-h--w- c:\programdata\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}
2009-11-22 22:56:59 0 d-----w- c:\users\ky\appdata\roaming\Malwarebytes
2009-11-22 22:56:54 22104 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-22 22:56:54 0 d-----w- c:\programdata\Malwarebytes
2009-11-22 22:56:54 0 d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2009-11-22 21:56:16 0 d-sh--w- c:\users\ky\.COMMgr
2009-11-22 21:55:43 0 d-----w- c:\programdata\e7bddf3
2009-11-21 05:04:12 0 d-----w- c:\programdata\Real
2009-11-19 16:44:25 65536 --sha-w- c:\users\ky\NTUSER.DAT{8d596c7c-d52a-11de-9db0-00235aa66b47}.TM.blf
2009-11-19 16:44:25 524288 --sha-w- c:\users\ky\NTUSER.DAT{8d596c7c-d52a-11de-9db0-00235aa66b47}.TMContainer00000000000000000002.regtrans-ms
2009-11-19 16:44:25 524288 --sha-w- c:\users\ky\NTUSER.DAT{8d596c7c-d52a-11de-9db0-00235aa66b47}.TMContainer00000000000000000001.regtrans-ms
2009-11-11 05:37:55 437248 ----a-w- c:\windows\system32\WSDApi.dll
2009-11-11 05:37:55 351232 ----a-w- c:\windows\syswow64\WSDApi.dll
2009-11-11 05:37:51 2749952 ----a-w- c:\windows\system32\win32k.sys
2009-11-04 05:10:59 3584000 ----a-w- c:\windows\syswow64\mshtml.dll
2009-10-31 02:16:34 0 d--h--w- C:\$AVG
2009-10-31 02:15:49 0 d-----w- c:\program files (x86)\AVG

==================== Find3M ====================

2009-11-26 22:31:38 38416 ----a-w- c:\windows\system32\drivers\klbg.sys
2009-11-26 22:07:05 51200 ----a-w- c:\windows\inf\infpub.dat
2009-11-26 22:07:04 86016 ----a-w- c:\windows\inf\infstrng.dat
2009-11-26 22:07:04 86016 ----a-w- c:\windows\inf\infstor.dat
2009-09-10 17:53:48 268800 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-10 17:33:02 10624000 ----a-w- c:\windows\syswow64\wmp.dll
2009-09-10 17:30:12 213504 ----a-w- c:\windows\syswow64\msv1_0.dll
2009-09-10 15:48:45 8147968 ----a-w- c:\windows\system32\wmploc.DLL
2009-09-10 15:48:17 372736 ----a-w- c:\windows\system32\unregmp2.exe
2009-09-10 15:21:53 8147456 ----a-w- c:\windows\syswow64\wmploc.DLL
2009-09-10 15:21:07 310784 ----a-w- c:\windows\syswow64\unregmp2.exe
2009-09-04 12:52:46 82944 ----a-w- c:\windows\system32\msasn1.dll
2009-09-04 12:24:34 61440 ----a-w- c:\windows\syswow64\msasn1.dll
2009-02-23 06:12:21 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-01-21 03:21:59 174 --sha-w- c:\program files\desktop.ini
2008-01-21 03:21:59 174 --sha-w- c:\program files (x86)\desktop.ini
2006-11-02 15:14:56 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 15:14:56 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 15:14:56 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 15:14:56 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 10:52:12 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 10:52:12 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 10:52:10 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 10:52:10 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-02-23 05:57:19 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 10:21:44.23 ===============

Attached Files


Edited by IntenseChemist, 29 November 2009 - 03:34 PM.


#4 schrauber

schrauber

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Posted 30 November 2009 - 12:30 AM

Hello, IntenseChemist
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 5 days, we will have to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.






Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#5 IntenseChemist

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Posted 30 November 2009 - 03:13 AM

The log seems rather short, so I hope it ran correctly.

GMER 1.0.15.15252 - http://www.gmer.net
Rootkit scan 2009-11-29 22:08:49
Windows 6.0.6001 Service Pack 1
Running: ws1n9nsg.exe


---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys\002186cab1d2
Reg HKLM\SYSTEM\ControlSet003\Services\BTHPORT\Parameters\Keys\002186cab1d2 (not active ControlSet)

---- EOF - GMER 1.0.15 ----

#6 schrauber

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Posted 30 November 2009 - 01:01 PM

Hi,

  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

regards,
schrauber

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Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#7 schrauber

schrauber

    Mr.Mechanic


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  • Local time:05:43 PM

Posted 06 December 2009 - 10:20 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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