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No Sound on HP Pavillion


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8 replies to this topic

#1 BWE007

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Posted 22 November 2009 - 09:54 PM

I have a HP Pavillioin dv2500...i was recently infected with a virus that was fixed thanks to the help of this website. You guys are the best. Anyway...i have updated all drivers, the mute is unselected and still no sound. I'm running windows vista business...when I go to Services then Windows Audio it seems to me like I need to start the driver. (I would show you what I mean but I can't figure out how to paste a print screen onto this message). I click start and and the audio service starts but still no sound. Please advise. Thanks in advance.

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#2 syscorpsecure

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Posted 22 November 2009 - 10:46 PM

There are specific model identifiers included in the model type (ex: dv2500, dv2500t CTO, dv2500 CTO). What are yours?

I need them to help you further.

#3 Sneakycyber

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Posted 22 November 2009 - 11:30 PM

Dito :thumbsup:
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#4 BWE007

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Posted 23 November 2009 - 09:41 AM

it is a dv2500

#5 Sneakycyber

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Posted 23 November 2009 - 05:05 PM

Have you tried uninstalling the the audio drivers from the hardware menu and the controll panel and the re-installing with the driver set from HP
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#6 syscorpsecure

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Posted 24 November 2009 - 11:54 PM

Sorry for the delay...

If you are running 32-bit Vista -

Go to the HP support website at http://www.hp.com/#Support

Enter your product number: dv2500 and click GO

Choose DV2500 CTO as your product model

Choose Microsoft Windows Vista as your operating system

Install the Intel Chipset Utility for ICH8 for Microsoft Windows Vista

Then install the Conexant HD-Audio SmartAudio 221 Driver

If you are running 64-bit Vista -

Choose Microsoft Windows Vista 64-bit as your operating system

Install the Intel Chipset Utility for ICH8 for Microsoft Windows Vista

Then install the Conexant HD-Audio SmartAudio 221 Driver

The reason you need to install the Intel Chipset Utility in order to have sound work is that your motherboard controls the functioning of all devices, but your motherboard can not properly handle devices such as onboard video, network adapters and sound until after the motherboard has been correctly configured by the operating system. Once XP recognizes the specifics about the motherboard, it can manage the devices.

Come back and update me on your status...

#7 BWE007

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Posted 05 January 2010 - 07:56 AM

I could not find anything to work for the sound issue...i think it was b/c of some kind of virus. I needed to start fresh anyway so I just backed up my files and renistalled my OS (Vista Buisness). I do have sound again now however I can not connect to the internet wirelessly. If I plug in directly to the router I can get online but can not even search for networks. Any advice?

Thanks
BWE

#8 Sneakycyber

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Posted 05 January 2010 - 08:14 AM

RE install the wireless drivers You can get them on Hp's support website.
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#9 syscorpsecure

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Posted 09 January 2010 - 08:48 PM

SneakyCyber has it right. When you reinstalled your operating system, you wiped out all of your current settings and drivers. You need to reinstall the driver for your wireless adapter and restore your settings to connect to your router.

To verify this:

If you haven't installed the driver for your wireless network card already, go to the Network and Internet properties in the Control Panel and Click on Network and Internet Sharing Center. Look to see if you have a wireless network adapter installed under the Connections heading.

If its not there, its not installed.




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