Posted 22 November 2009 - 07:15 PM
This concerns a Dell computer at my work that kids have access to (running Windows XP Professional). Had lots of help recently with my own laptop courtesy of the brilliant Mr. AustrAlien on this site, and am hoping for similar success.
Troubles started originally when the little ones inadvertently downloaded a nasty little bug called "PersonalGuard2009". I was unable to uninstall it as it was causing me to be unable to load any other virus programs (AdAware, Spybot, or Malwarebytes), simply freezing up or throwing up random windows, before crashing entirely.
Computer currently won't boot windows at all (in any mode), and goes to the Blue Sceen of Death, giving me the following error message:
STOP: 0x0000007B (0xF8AD3524, 0x00000034, 0x00000000, 0x00000000)
Would appreciate any help as where to begin with this one. Thanks.