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Please Help


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4 replies to this topic

#1 bb15lb

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Posted 22 November 2009 - 03:11 PM

my internet is slow but its not service because works fine on other computers need to know whats causing this i have a hijack this log attached

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


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Posted 28 November 2009 - 01:08 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 bb15lb

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Posted 29 November 2009 - 06:33 PM

DDS (Ver_09-11-29.01) - NTFSx86
Run by marla at 17:27:42.33 on Sun 11/29/2009
Internet Explorer: 8.0.6001.18828
Microsoft® Windows Vista™ Home Basic 6.0.6000.0.1252.1.1033.18.2038.829 [GMT -6:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
AV: Norton AntiVirus *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
SP: McAfee VirusScan *enabled* (Updated) {C78B3C70-4777-4742-BB91-9D615CC575E6}
SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: Norton AntiVirus *enabled* (Updated) {CBB7EE13-8244-4DAB-8B55-D5C7AA91E59A}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Windows\system32\lxdmcoms.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Norton AntiVirus\Engine\16.7.2.11\ccSvcHst.exe
C:\TOSHIBA\IVP\ISM\pinger.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Norton AntiVirus\Engine\16.7.2.11\ccSvcHst.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\SmoothView\SmoothView.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\SBC\update\SST.exe
C:\Program Files\Samsung\EmoDio\SMSTray.exe
C:\Program Files\Lexmark 5000 Series\lxdmmon.exe
C:\Program Files\Lexmark 5000 Series\lxdmamon.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Synaptics\SynTP\SynToshiba.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Cricket\Cricket Broadband\Cricket Broadband.exe
C:\Program Files\Cricket\Cricket Broadband\bmctl.exe
C:\Program Files\Skype\Toolbars\Shared\SkypeNames.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\marla\Documents\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://att.yahoo.com/
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: IEPlugin Class: {11222041-111b-46e3-bd29-efb2449479b1} - c:\progra~1\arcsoft\mediac~1\intern~1\ARCURL~1.DLL
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\16.7.2.11\IPSBHO.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - No File
uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
uRun: [DAEMON Tools Lite] "c:\program files\daemon tools lite\daemon.exe" -autorun
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
mRun: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
mRun: [NDSTray.exe] NDSTray.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [SBC_McciTrayApp] c:\program files\sbc\update\SST.exe
mRun: [SMSTray] c:\program files\samsung\emodio\SMSTray.exe
mRun: [lxdmmon.exe] "c:\program files\lexmark 5000 series\lxdmmon.exe"
mRun: [lxdmamon] "c:\program files\lexmark 5000 series\lxdmamon.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\users\marla\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\ea_res~1.lnk - c:\users\marla\appdata\local\temp\AutoRun.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\philip~1.lnk - c:\philips\gogear vibe device manager\GoGear_Vibe_DeviceManager.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
Trusted Zone: real.com\rhap-app-4-0
Trusted Zone: real.com\rhapreg
DPF: {00000130-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/ACELPACM.CAB
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.systemrequirementslab.com/srl_bin/sysreqlab_srl.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper20073151.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - hxxp://lads.myspace.com/upload/MySpaceUploader2.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
TCP: {A5032125-E859-4A64-81B9-C43E3322DF5C} = 172.28.221.53 172.28.221.54
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~1\googledesktopnetwork3.dll c:\progra~1\google\google~1\GOEC62~1.DLL

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1007020.00b\SymEFA.sys [2009-9-9 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nav\1007020.00b\BHDrvx86.sys [2009-9-9 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nav\1007020.00b\cchpx86.sys [2009-9-9 482432]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20091111.001\IDSvix86.sys [2009-11-13 343088]
R2 Norton AntiVirus;Norton AntiVirus;c:\program files\norton antivirus\engine\16.7.2.11\ccSvcHst.exe [2009-9-9 117640]
R3 ATMFBUS;A600 USB Composite Device Driver;c:\windows\system32\drivers\ATMFBUS.sys [2009-11-21 38528]
R3 ATMFCVsp;A600 Cricket CM Port;c:\windows\system32\drivers\ATMFCVsp.sys [2009-11-21 54656]
R3 ATMFMdm;A600 Cricket EVDO Modem;c:\windows\system32\drivers\ATMFMdm.sys [2009-11-21 54528]
R3 ATMFNET;A600 Cricket EVDO Network Adapter;c:\windows\system32\drivers\ATMFNET.sys [2009-11-21 103424]
R3 ATMFNVsp;A600 Cricket NMEA Port Serial Port;c:\windows\system32\drivers\ATMFNVsp.sys [2009-11-21 54656]
R3 ATMFVsp;A600 Cricket Diagnostics Port;c:\windows\system32\drivers\ATMFVsp.sys [2009-11-21 54656]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-29 102448]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2007-11-12 7168]
R3 RTL8187B;Realtek RTL8187B Wireless 802.11g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\rtl8187B.sys [2009-3-31 252416]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\system32\drivers\nav\1007020.00b\symndisv.sys [2009-9-9 48688]
S3 ATMFFLT;A600 USB Modem Installation CD;c:\windows\system32\drivers\ATMFFLT.sys [2009-11-21 11520]
S3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2009-6-17 12648]

=============== Created Last 30 ================

2009-11-27 16:55:19 77312 ----a-w- c:\windows\MBR.exe
2009-11-27 16:51:33 0 d-----w- C:\ComboFix
2009-11-27 16:48:18 320000 ----a-w- c:\windows\system32\CF16907.exe
2009-11-26 09:02:34 2048 ----a-w- c:\windows\system32\tzres.dll
2009-11-25 15:10:55 2048 ----a-w- c:\windows\system32\msxml6r.dll
2009-11-25 15:10:55 1406464 ----a-w- c:\windows\system32\msxml6.dll
2009-11-25 15:10:55 1260032 ----a-w- c:\windows\system32\msxml3.dll
2009-11-25 15:10:54 2048 ----a-w- c:\windows\system32\msxml3r.dll
2009-11-25 15:10:49 713728 ----a-w- c:\windows\system32\timedate.cpl
2009-11-23 03:10:20 56 ---ha-w- c:\programdata\ezsidmv.dat
2009-11-23 02:55:05 0 d-----r- c:\program files\Skype
2009-11-23 02:54:54 0 d-----w- c:\programdata\Skype
2009-11-21 20:31:03 0 d-----w- c:\users\marla\appdata\roaming\Cricket
2009-11-21 20:29:00 54656 ----a-w- c:\windows\system32\drivers\ATMFVsp.sys
2009-11-21 20:29:00 11520 ----a-w- c:\windows\system32\drivers\ATMFFLT.sys
2009-11-21 20:28:57 54656 ----a-w- c:\windows\system32\drivers\ATMFNVsp.sys
2009-11-21 20:28:57 103424 ----a-w- c:\windows\system32\drivers\ATMFNET.sys
2009-11-21 20:28:55 54656 ----a-w- c:\windows\system32\drivers\ATMFCVsp.sys
2009-11-21 20:28:53 54528 ----a-w- c:\windows\system32\drivers\ATMFMdm.sys
2009-11-21 20:28:49 38528 ----a-w- c:\windows\system32\drivers\ATMFBUS.sys
2009-11-21 20:28:14 0 d-----w- c:\program files\Cricket
2009-11-18 03:06:45 21648 ----a-w- c:\windows\system\CTL3DV2.DLL
2009-11-18 03:06:44 0 d-----w- C:\IDAPI
2009-11-18 03:04:45 0 d-----w- C:\XFORMSCD
2009-11-18 03:04:36 20976 ----a-w- c:\windows\system\CTL3D.DLL
2009-11-14 00:08:51 2031104 ----a-w- c:\windows\system32\win32k.sys
2009-11-14 00:00:03 321536 ----a-w- c:\windows\system32\WSDApi.dll
2009-11-13 23:50:06 2421760 ----a-w- c:\windows\system32\wucltux.dll
2009-11-13 23:49:02 87552 ----a-w- c:\windows\system32\wudriver.dll
2009-11-13 23:48:26 33792 ----a-w- c:\windows\system32\wuapp.exe
2009-11-13 23:48:26 171608 ----a-w- c:\windows\system32\wuwebv.dll
2009-11-06 18:13:13 1638912 ----a-w- c:\windows\system32\mshtml.tlb

==================== Find3M ====================

2009-11-27 17:27:57 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-11-21 20:29:46 86016 ----a-w- c:\windows\inf\infstrng.dat
2009-11-21 20:29:46 86016 ----a-w- c:\windows\inf\infstor.dat
2009-11-21 20:29:46 51200 ----a-w- c:\windows\inf\infpub.dat
2009-11-14 07:47:57 260608 ----a-w- c:\windows\PEV.exe
2009-09-10 17:40:11 4096 ----a-w- c:\windows\system32\dxmasf.dll
2009-09-10 17:39:44 7680 ----a-w- c:\windows\system32\spwmp.dll
2009-09-10 17:38:29 216576 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-10 15:29:54 8147968 ----a-w- c:\windows\system32\wmploc.DLL
2009-09-10 15:29:34 311296 ----a-w- c:\windows\system32\unregmp2.exe
2009-09-04 12:38:11 60928 ----a-w- c:\windows\system32\msasn1.dll
2009-04-01 13:52:46 665600 ----a-w- c:\windows\inf\drvindex.dat
2009-04-01 13:50:55 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:39:34 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:39:34 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:39:34 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:39:34 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-03-31 06:24:24 6 --sh--r- c:\windows\system32\drivers\taishop.sys

============= FINISH: 17:28:55.57 ===============

Attached Files



#4 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:04:35 AM

Posted 30 November 2009 - 12:54 PM

Hello, bb15lb and again
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 5 days, we will have to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.




Your log(s) show that you are using so called peer-to-peer or file-sharing programmes (in your case Utorrent). These programmes allow to share files between users as the name(s) suggest. In today's world the cyber crime has come to an enormous dimension and any means is used to infect personal computers to make use of their stored data or machine power for further propagation of the malware files. A popular means is the use of file-sharing tools as a tremendous amount of prospective victims can be reached through it.

It is therefore possible to be infected by downloading manipulated files via peer-to-peer tools and thus suggested to be used with intense care. Some further readings on this subject, along the included links, are as follows: "File-Sharing, otherwise known as Peer To Peer" and "Risks of File-Sharing Technology."

It is also important to note that sharing entertainment files and proprietary software infringes the copyright laws in many countries over the world and you are putting yourself at risk of being indicted through organisations watching over the rights of the authors of such files (i.e. the RIAA for music files, or the MPAA for movie files in the USA) or the authors of the files themselves.

Naturally there are also legal ways to use these services, such as downloading Linux distributions or office suites such as "Open Office."







Step 1

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.






Step 2
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image

#5 schrauber

schrauber

    Mr.Mechanic


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Posted 06 December 2009 - 10:20 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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