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Redirect virus and Java not working


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7 replies to this topic

#1 jaceth

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Posted 22 November 2009 - 01:19 PM

Good afternoon.

I'm having a problem getting rid of a virus on my computer. I've had a few viruses over the last few months (I finally d/l ZoneAlarm this week) and I've been able to remove them after reading your forums and using your advice. I now, however, have one that I just can't remove.

While surfing the net last week I was infected with another redirect virus. Whenever I search on Google or other sites, when I click on a link it directs me to different sites. It takes about 3 or 4 tries to get to the correct site I'm looking for. This happens on both Firefox and IE. I had IE7 installed and it kept getting errors and shutting down, so I deleted it thinking that was one of the problems. No such luck. IE6 and Firefox have both shut down occasionally, but not as bad as IE7. On top of the redirects, when I try to play Pogo games, it tells me "oops, java not found or not working". I downloaded the sunjava update to the newest one, but that didn't help. I deleted it completely and reinstalled. Still gives me the error msg that java not found (I'm a pogoholic and that's killing me!).

I've run Malwarebytes in both normal and safe mode and it says everything is fine. I ran AdAware and did a full, complete scan which took almost 9 hours, and that came up with 304 cookies and 1 hostfile entry. I deleted those but it didn't make any difference. I'm not too computer literate, but I can usually figure out how to get rid of most things....but this one has me stumped. I've run HijackThis and have a log for it if/when needed.

I'd appreciate any help you could give. I'm running XP home SP2.

Thanks for your time.

Lisa.

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#2 tomerms

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Posted 22 November 2009 - 01:42 PM

I would first update windows to SP3 & then you will be able to install IE8. Are you running any antivirus software? I am using AVG 9.0 free edition. Sometimes you have to run several different adware, spyware, malware removal tools to get rid of the virus.

Marlon Tomera

#3 jaceth

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Posted 22 November 2009 - 02:02 PM

Yeah, I've run quite a few programs to try to remove it. Nothing has worked so far. I did have IE8 but didn't like it, so I went back to IE7. I'm back to IE6 because 7 kept closing. I'll get it again once I get rid of this thing.

I'm using ZoneAlarm now.

Lisa.

#4 garmanma

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Posted 23 November 2009 - 09:52 PM

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

----------------------------------

Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High

Also try: right-click on rootrepeal.exe and rename it to tatertot.scr
Mark
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#5 jaceth

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Posted 24 November 2009 - 03:31 PM

Thanks Garmanma. I downloaded and ran a scan. Here's the log.


ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/11/23 23:44
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP2
==================================================

Drivers
-------------------
Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xB1E4E000 Size: 49152 File Visible: No Signed: -
Status: -

Name: srescan.sys
Image Path: srescan.sys
Address: 0xF8673000 Size: 81920 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

SSDT
-------------------
#: 031 Function Name: NtConnectPort
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb26edfc0

#: 037 Function Name: NtCreateFile
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb26eac80

#: 041 Function Name: NtCreateKey
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb2705170

#: 046 Function Name: NtCreatePort
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb26ee580

#: 047 Function Name: NtCreateProcess
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb2702900

#: 048 Function Name: NtCreateProcessEx
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb2702b10

#: 050 Function Name: NtCreateSection
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb2706b10

#: 056 Function Name: NtCreateWaitablePort
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb26ee670

#: 062 Function Name: NtDeleteFile
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb26eb210

#: 063 Function Name: NtDeleteKey
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb27059f0

#: 065 Function Name: NtDeleteValueKey
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb27057a0

#: 068 Function Name: NtDuplicateObject
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb2702280

#: 098 Function Name: NtLoadKey
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb2705f10

#: 099 Function Name: NtLoadKey2
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb2705f90

#: 116 Function Name: NtOpenFile
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb26eb070

#: 122 Function Name: NtOpenProcess
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb2704180

#: 128 Function Name: NtOpenThread
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb2703f40

#: 192 Function Name: NtRenameKey
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb27066f0

#: 193 Function Name: NtReplaceKey
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb2706150

#: 200 Function Name: NtRequestWaitReplyPort
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb26edbe0

#: 204 Function Name: NtRestoreKey
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb2706540

#: 210 Function Name: NtSecureConnectPort
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb26ee190

#: 224 Function Name: NtSetInformationFile
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb26eb440

#: 247 Function Name: NtSetValueKey
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb27054e0

#: 255 Function Name: NtSystemDebugControl
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb2703200

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb2703080

Shadow SSDT
-------------------
#: 460 Function Name: NtUserMessageCall
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb26ece70

#: 475 Function Name: NtUserPostMessage
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb26ecf20

#: 476 Function Name: NtUserPostThreadMessage
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb26ecfe0

#: 491 Function Name: NtUserRegisterRawInputDevices
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb26ebd60

#: 502 Function Name: NtUserSendInput
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb26ed250

==EOF==

#6 garmanma

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Posted 24 November 2009 - 09:46 PM

Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xb26eac80
Not a very good sign


Now that you were successful in creating a Root Repeal log you need to post it in our HJT forum There they will help you with the removal through some custom scripts and programs that we cannot run here in this forum

First, run a DDS / HJT log as outlined in our preparation guide:
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

If it won't run, don't worry, just give a brief description and tell them that these logs were all you could get to run successfully

Post them here:
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

The HJT team is extremely busy, so be patient and good luck
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#7 jaceth

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Posted 25 November 2009 - 12:26 AM

Thank you very much for your help. I've followed your instructions and hopefully I can get this fixed.

I appreciate your time.

Regards.

#8 Orange Blossom

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Posted 25 November 2009 - 09:47 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/273808/redirect-virusjava-not-workingvsdatantsys/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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