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freezes when I try to move files?


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5 replies to this topic

#1 don wolfani

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Posted 22 November 2009 - 12:19 PM

ok So I know my computer running slow is probably malware but I have run both MBAM and McAffe virus scans several times and gotten nothing

now for the weird part whenever I try to move or copy files it usually works fine but recently I have noticed that it will choose a random folder and freeze whenever I try to do this using that folder, then it will repeat this process with another folder later, no matter what even after I had McAffe completly shred a folder that was doing this and created a new one with the same name it immediately froze when I triede to place files in it.

is this some kind of worm or malware I cant remove with antivirus and if so how do I get rid of it

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 Guest_Funnel Web_*

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Posted 22 November 2009 - 12:53 PM

has it only just started to do this to you??

if so can you put your computer back say a couple day's with system restore??

#3 don wolfani

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Posted 22 November 2009 - 09:37 PM

no this has been going on for a while now but only recently has it actually caused me to have to cut all power to my machine and restart it

#4 yrch

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Posted 22 November 2009 - 10:33 PM

Sounds like it could be a hard drive issue.

Try This:

Start>run>chkdsk /r
It will ask you if you want the "volume to be checked the next time the system restarts".

Type: y <enter>

Reboot
Upon booting, your computer will take a couple minutes to find and repair file system and disk errors.

Hope that helps.

Edited by yrch, 23 November 2009 - 12:12 AM.


#5 don wolfani

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Posted 25 November 2009 - 12:32 PM

I have noticed 2 problem of late.

please no one say try sytem restyore because it doesn't work. it only screws up my antivirus worse

first of all McAffe real time virus scanning shuts down for a moment when I first login but then after a minute it says it works
so I go into safe mode and it says it's off again but does not turn it back on. when i try to reenable it in security center's window it says it can not be turned back on because of an error.

I tried running malware bytes in safe mode and it did not find anything. then I tried to go with microsofts malware removal tool but it says it can not acccess it at all.

what the #%^$&& is wrong here because I am getting tired of wondering whether I can fix this and I don't have the money to replace McAffe with norton

#6 garmanma

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Posted 25 November 2009 - 01:13 PM

:trumpet:
Update mbam and run a FULL scan
Please post the results
=====================

:flowers:
SAS, may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
    First
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

================================

:thumbsup:
We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

----------------------------------

Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High

Also try: right-click on rootrepeal.exe and rename it to tatertot.scr
Mark
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