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Please Help MB cannot remove


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2 replies to this topic

#1 jticks

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Posted 22 November 2009 - 10:28 AM

Thank you in advance for any help- I am stuck and
in desperate need of any advice.

I am Running a Dell Inspiron 9300 laptop with XP.
I tried to restore to earlier date and virus locked me out
with administator message. I tried safe mode and would not
let me. I am not a techie but would appreciate any other
suggestion to kill the virus located by Mbam.. below is my
log. thanks JP

Malwarebytes' Anti-Malware 1.41
Database version: 2775
Windows 5.1.2600 Service Pack 2

11/22/2009 8:49:34 AM
mbam-log-2009-11-22 (08-49-26).txt

Scan type: Quick Scan
Objects scanned: 127174
Time elapsed: 4 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\Temp\csrss.exe (Trojan.Agent) -> No action taken.
C:\WINDOWS\Temp\nsrbgxod.bak (Trojan.Agent) -> No action taken.
C:\Documents and Settings\Jonathan\Local Settings\Temp\nsrbgxod.bak (Trojan.Agent) -> No action taken.
C:\WINDOWS\Temp\taskmgr.exe (Trojan.Downloader) -> No action taken.

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#2 Orange Blossom

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Posted 22 November 2009 - 11:55 AM

Since the above is an MBAM log, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST OTHER LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 garmanma

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Posted 23 November 2009 - 09:37 PM

Update mbam and run a FULL scan
Please post the results

==========================


We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

----------------------------------

Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High

Also try: right-click on rootrepeal.exe and rename it to tatertot.scr
Mark
Posted Image
why won't my laptop work?

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