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fake windows security center


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3 replies to this topic

#1 Charli_girl

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Posted 21 November 2009 - 09:40 PM

hi all-

im in desperate need of help, i have NO idea how to get rid of this virus, it wont let me run any kind of anti virus, anti spyware or anything of that nature, it wont let me do a system restore.. please help me, this is waaaaay out of my league.

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#2 Orange Blossom

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Posted 21 November 2009 - 09:46 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 Charli_girl

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Posted 21 November 2009 - 10:11 PM

sorry about that, if someone could help me figure out how to get logs that would be really helpful

#4 m0le

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Posted 22 November 2009 - 08:18 PM

Hi Charli_girl,

Let's see what you've got here.

Please save this file to your desktop. Click on Start->Run, and copy-paste the following command (the bolded text) into the "Open" box, and click OK.

"%userprofile%\desktop\win32kdiag.exe" -f -r

When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please open it with notepad and post the contents here.

Thanks :thumbsup:
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