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C:\hp\tmp\src\setup\trayapp\


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#1 promo2u

promo2u

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Posted 21 November 2009 - 06:09 PM

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-10-26.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 12/27/2005 7:05:50 PM
System Uptime: 11/18/2009 8:27:43 PM (66 hours ago)

Motherboard: ASUSTek Computer INC. | | Amberine M
Processor: AMD Athlon™ 64 Processor 3500+ | Socket 939 | 1772/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 178 GiB total, 91.71 GiB free.
D: is FIXED (FAT32) - 8 GiB total, 0.877 GiB free.
E: is CDROM (UDF)

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1255: 8/24/2009 2:24:54 PM - System Checkpoint
RP1256: 8/25/2009 3:28:32 PM - System Checkpoint
RP1257: 8/26/2009 3:00:20 AM - Software Distribution Service 3.0
RP1258: 8/27/2009 5:35:02 AM - System Checkpoint
RP1259: 8/28/2009 6:02:03 AM - System Checkpoint
RP1260: 8/29/2009 6:40:06 AM - System Checkpoint
RP1261: 8/30/2009 8:51:29 AM - System Checkpoint
RP1262: 8/31/2009 10:02:49 AM - System Checkpoint
RP1263: 8/30/2009 11:04:50 PM - System Checkpoint
RP1264: 9/1/2009 2:35:01 AM - System Checkpoint
RP1265: 9/2/2009 4:40:17 AM - System Checkpoint
RP1266: 9/3/2009 7:04:49 AM - System Checkpoint
RP1267: 9/4/2009 8:38:53 AM - System Checkpoint
RP1268: 9/5/2009 9:37:10 AM - System Checkpoint
RP1269: 9/7/2009 12:34:00 PM - System Checkpoint
RP1270: 9/8/2009 12:50:02 PM - System Checkpoint
RP1271: 9/9/2009 12:54:57 PM - System Checkpoint
RP1272: 9/10/2009 2:33:56 PM - System Checkpoint
RP1273: 9/11/2009 3:59:14 PM - System Checkpoint
RP1274: 9/12/2009 5:18:36 PM - System Checkpoint
RP1275: 9/13/2009 6:00:30 PM - System Checkpoint
RP1276: 9/14/2009 7:18:42 PM - System Checkpoint
RP1277: 9/15/2009 7:19:46 PM - System Checkpoint
RP1278: 9/16/2009 8:19:36 PM - System Checkpoint
RP1279: 9/17/2009 3:00:24 AM - Software Distribution Service 3.0
RP1280: 9/18/2009 3:27:01 AM - System Checkpoint
RP1281: 9/19/2009 8:13:32 AM - System Checkpoint
RP1282: 9/20/2009 9:21:13 AM - System Checkpoint
RP1283: 9/21/2009 10:22:11 AM - System Checkpoint
RP1284: 9/22/2009 10:30:29 AM - System Checkpoint
RP1285: 9/23/2009 2:46:18 PM - System Checkpoint
RP1286: 9/24/2009 1:27:21 PM - Installed LogMeIn
RP1287: 9/24/2009 1:34:10 PM - Installed VPN Client
RP1288: 9/24/2009 1:35:56 PM - Printer Driver LogMeIn Printer Driver Installed
RP1289: 9/24/2009 1:41:44 PM - Removed VPN Client
RP1290: 9/24/2009 1:47:06 PM - Installed VPN Client
RP1291: 9/24/2009 1:50:59 PM - Removed VPN Client
RP1292: 9/24/2009 1:59:52 PM - Installed Java™ 6 Update 15
RP1293: 9/24/2009 2:05:49 PM - Installed VPN Client
RP1294: 9/25/2009 8:53:33 PM - System Checkpoint
RP1295: 9/26/2009 11:44:25 PM - System Checkpoint
RP1296: 9/28/2009 12:16:46 AM - System Checkpoint
RP1297: 9/29/2009 3:58:36 PM - System Checkpoint
RP1298: 9/30/2009 4:17:01 PM - System Checkpoint
RP1299: 10/1/2009 5:09:29 PM - System Checkpoint
RP1300: 10/2/2009 3:07:22 PM - Printer Driver LogMeIn Printer Driver Installed
RP1301: 10/3/2009 4:48:28 PM - System Checkpoint
RP1302: 10/4/2009 4:53:12 PM - System Checkpoint
RP1303: 10/5/2009 4:58:53 PM - System Checkpoint
RP1304: 10/6/2009 5:07:18 PM - System Checkpoint
RP1305: 10/7/2009 5:42:45 PM - System Checkpoint
RP1306: 10/8/2009 6:49:59 PM - System Checkpoint
RP1307: 10/9/2009 11:05:18 PM - System Checkpoint
RP1308: 10/10/2009 11:19:21 PM - System Checkpoint
RP1309: 10/12/2009 10:53:07 AM - System Checkpoint
RP1310: 10/13/2009 3:00:19 AM - Software Distribution Service 3.0
RP1311: 10/14/2009 7:23:44 AM - System Checkpoint
RP1312: 10/15/2009 6:49:55 AM - Software Distribution Service 3.0
RP1313: 10/16/2009 7:13:45 AM - Removed Skype™ 3.8
RP1314: 10/17/2009 8:10:35 AM - System Checkpoint
RP1315: 10/18/2009 8:23:05 AM - System Checkpoint
RP1316: 10/19/2009 2:01:58 PM - System Checkpoint
RP1317: 10/20/2009 3:25:24 PM - System Checkpoint
RP1318: 10/21/2009 4:26:05 PM - System Checkpoint
RP1319: 10/22/2009 7:32:13 PM - System Checkpoint
RP1320: 10/23/2009 8:03:32 PM - System Checkpoint
RP1321: 10/24/2009 9:46:05 PM - System Checkpoint
RP1322: 10/25/2009 11:24:15 PM - System Checkpoint
RP1323: 10/27/2009 12:39:31 AM - System Checkpoint
RP1324: 10/28/2009 1:02:23 AM - System Checkpoint
RP1325: 10/29/2009 7:56:10 AM - System Checkpoint
RP1326: 10/30/2009 10:11:34 AM - System Checkpoint
RP1327: 10/31/2009 4:15:23 PM - System Checkpoint
RP1328: 11/1/2009 5:05:50 PM - System Checkpoint
RP1329: 11/2/2009 6:42:27 PM - System Checkpoint
RP1330: 11/3/2009 7:04:56 PM - System Checkpoint
RP1331: 11/4/2009 7:43:55 PM - System Checkpoint
RP1332: 11/5/2009 4:00:15 AM - Software Distribution Service 3.0
RP1333: 11/6/2009 5:17:56 AM - System Checkpoint
RP1334: 11/7/2009 7:31:59 AM - System Checkpoint
RP1335: 11/8/2009 9:32:40 AM - System Checkpoint
RP1336: 11/9/2009 1:47:58 PM - System Checkpoint
RP1337: 11/10/2009 2:58:02 PM - System Checkpoint
RP1338: 11/11/2009 8:31:13 PM - System Checkpoint
RP1339: 11/11/2009 9:22:00 PM - Software Distribution Service 3.0
RP1340: 11/12/2009 10:44:30 PM - System Checkpoint
RP1341: 11/14/2009 8:30:39 AM - System Checkpoint
RP1342: 11/15/2009 9:48:04 AM - System Checkpoint
RP1343: 11/16/2009 12:02:16 PM - System Checkpoint
RP1344: 11/17/2009 1:47:04 PM - System Checkpoint
RP1345: 11/18/2009 3:09:16 PM - System Checkpoint
RP1346: 11/19/2009 5:51:38 PM - System Checkpoint
RP1347: 11/20/2009 6:32:43 PM - System Checkpoint

==== Installed Programs ======================

1300
1300_Help
1300Tour
1300Trb
Acrobat.com
Ad-Aware
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.1.3
Adobe Shockwave Player 11
Adobe® Photoshop® Album Starter Edition 3.0
AiO_Scan
AiOSoftware
AppCore
Apple Software Update
ATI Control Panel
ATI Display Driver
AutoUpdate
Backup
Bonjour
BufferChm
CameraDrivers
ccCommon
CCleaner (remove only)
Cobian Backup 8
Cobian Backup 9
CopySafe Plugin
Copysafe Plugin IE 3.0.0.5
CP_AtenaShokunin1Config
CP_CalendarTemplates1
CP_Package_Basic1
CP_Package_Variety1
CP_Package_Variety2
CP_Package_Variety3
CP_Panorama1Config
CueTour
Destinations
DeviceManagementQFolder
DocProc
DocumentViewer
DocumentViewerQFolder
Fax
GdiplusUpgrade
GearDrvs
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
HP Boot Optimizer
HP Deskjet Printer Preload
HP DigitalMedia Archive
HP Image Zone for Media Center PC
HP Photosmart Cameras 5.0
HPProductAssistant
HpSdpAppCoreApp
InstantShareDevices
IntelliMover Data Transfer Demo
InterVideo FilterSDK for Hauppauge
InterVideo WinDVD Player
iPod for Windows 2006-01-10
iTunes
J2SE Runtime Environment 5.0
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 6
Java™ 6 Update 15
Java™ 6 Update 2
Java™ 6 Update 3
Java™ 6 Update 5
Java™ 6 Update 7
Language Arts
Leap Ahead Preschool
LightScribe 1.4.42.1
LimeWire PRO 4.12.11
LiveUpdate (Symantec Corporation)
LogMeIn
Macromedia Shockwave Player
Math
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional 2007
Microsoft Office Professional 2007 Trial
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Software Update for Web Folders (English) 12
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Motorola SM56 Speakerphone Modem
Mozilla Firefox (3.0.14)
Mozilla Thunderbird (2.0.0.23)
MSN Toolbar
muvee autoProducer 4.0
muvee autoProducer unPlugged 1.1 - HPD
NewCopy
Norton 360
Norton 360 (Symantec Corporation)
Norton 360 HTMLHelp
Norton Confidential Core
Norton Security Scan
Norton Security Scan (Symantec Corporation)
Palmcorder USB Device Driver 2.00
PanoStandAlone
Phonics and Reading
PhotoCardMaker 1.0.1
PhotoGallery
Picasa 3
ProductContext
PS2
PSPrinters08
PSTAPlugin
QFolder
Quicken 2005
RandMap
Readme
Rhapsody Player Engine
Scan
ScannerCopy
SDFormatter
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB973704)
Security Update for Microsoft Office Excel 2007 (KB973593)
Security Update for Microsoft Office Outlook 2007 (KB972363)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB969693)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB969604)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
SkinsHP1
Social Studies and Science
SolutionCenter
Sonic Encoders
Sonic Update Manager
Sonic_PrimoSDK
SPBBC 32bit
Status
Symantec Real Time Storage Protection Component
Symantec Technical Support Controls
SymNet
TrayApp
Unload
Update for 2007 Microsoft Office System (KB967642)
Update for Outlook 2007 Junk Email Filter (kb975960)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB953356)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973815)
Update Rollup 1 for Windows XP Media Center Edition 2005 with HDTV Support (KB873369)
Updates from HP (remove only)
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VPN Client
WebFldrs XP
WebReg
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Media Player 10
Windows Media Player 10 Hotfix [See KB889858 for more information]
Windows XP Media Center Edition 2005 KB888316
Windows XP Media Center Edition 2005 KB890629
Windows XP Media Center Edition 2005 KB895678
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3
Yahoo! Toolbar

==== Event Viewer Messages From Past Week ========

11/16/2009 5:10:30 PM, error: TermDD [50] - The RDP protocol component X.224 detected an error in the protocol stream and has disconnected the client.
11/16/2009 10:03:43 AM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
11/14/2009 7:43:48 AM, error: Service Control Manager [7003] - The Cisco Systems IPsec Driver service depends on the following nonexistent service: DNE
11/14/2009 7:43:35 AM, error: Service Control Manager [7000] - The Panasonic Digital Palmcorder service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

==== End Of File ===========================

Attached Files

  • Attached File  DDS.zip   5.11KB   2 downloads
  • Attached File  ark.txt   7.87KB   3 downloads


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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
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  • Local time:03:58 PM

Posted 28 November 2009 - 12:46 PM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log
  • GMER log


Please give me some time to review your logs and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay
.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#3 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,249 posts
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  • Gender:Female
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Posted 03 December 2009 - 06:49 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic re-opened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





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