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CANNOT INSTALL SPYBOT!?


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5 replies to this topic

#1 thewoah57

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Posted 21 November 2009 - 05:16 PM

:thumbsup: someone help

I cannot install spybot it gets all the way done when it creates a registry entry wont work also cannot fully run HiJackThis


is there any other FREE anti Spyware i can use to rid this?
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#2 thewoah57

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Posted 21 November 2009 - 05:19 PM

HIJACKTHIS how do i edit this file?
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#3 Orange Blossom

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Posted 21 November 2009 - 06:38 PM

Hello,

I am moving this topic from the Windows 7 forum to the Am I Infected forum where they can address your questions. I am also deleting your duplicate topic in the HiJack This forum to avoid confusion. If it is determined that you need to post there, you will receive specific instructions at that time.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#4 Wendy K. Walker

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Posted 21 November 2009 - 08:22 PM

Hi thewoah57, Welcome to the Bleeping Computer help forums.

I'm not trying to sound too off the cuff here..., but I have a feeling that if you follow the instructions presented to you, in the Screen Capture that you attached, you will find the answer to this question -->

HIJACKTHIS how do i edit this file?



So having said that I want to ask "Have you tried doing as that alert instructed you to do, AND are you logged on as an ADMINISTRATOR?

I mean you didn't say it but just reading those alerts kind of tells me that you are trying to install something while being logged onto your PC on a Limited Account and if that is the case it isn't going to work.

Wendy
TRUST NO ONE...! EXCEPT For The Beloved Computer Geek Helping You In The MALWARE FORUMS.

Do Unto Others Before They Have A Chance To Do Unto You.

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#5 thewoah57

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Posted 22 November 2009 - 12:43 AM

yes I am logged in as admin i will try to do hijackthis eventually but i would rather get rid of whats causing it


EDIT: I am making newer topic in malware

Edited by thewoah57, 22 November 2009 - 12:45 AM.


#6 Orange Blossom

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Posted 22 November 2009 - 12:09 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/273105/hello-all-who-can-help-i-got-logs/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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