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Infected with Windows Protection Suite


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2 replies to this topic

#1 HenTam

HenTam

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Posted 21 November 2009 - 01:41 PM

I've already done everything as described in

http://www.bleepingcomputer.com/virus-remo...rotection-suite,

but the Suite is still here.




DDS (Ver_09-10-26.01) - NTFSx86
Run by HenTam at 9:18:04.59 on Sat 11/21/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2037.945 [GMT -8:00]

AV: Windows Protection Suite *On-access scanning enabled* (Updated) {F36AE18F-3E1E-4F1E-BC42-D1D1350D69F5}
FW: Windows Protection Suite *enabled* {85B67291-644C-4B4D-8FF4-658BDABDC7D8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Creative\Creative Live! Cam\VideoFX\StartFX.exe
C:\WINDOWS\system32\V0230Mon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Creative\Creative Live! Cam\Live! Cam Manager\CTLCMgr.exe
C:\Program Files\Dell Network Assistant\ezi_hnm2.exe
svchost.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Nick Pekker\Local Settings\Temporary Internet Files\Content.IE5\IU1DNH2W\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.ynet.co.il/
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=1080319
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=dsl&cd=TBD&bm=wl_welcome
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us-smb
mURLSearchHooks: H - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Creative Live! Cam Manager] "c:\program files\creative\creative live! cam\live! cam manager\CTLCMgr.exe"
uRun: [NoAdware5] "c:\program files\anti-virus professional\Anti-Virus Professional.exe" :Scan:
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SunJavaUpdateSched] c:\program files\java\jre1.5.0_06\bin\jusched.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [RoxioDragToDisc] "c:\program files\roxio\drag-to-disc\DrgToDsc.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [PD0620 STISvc] RunDLL32.exe P0620Pin.dll,RunDLL32EP 513
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [AVFX Engine] c:\program files\creative\creative live! cam\videofx\StartFX.exe
mRun: [V0230Mon.exe] c:\windows\system32\V0230Mon.exe
mRun: [Verizon Custom Uninstall Tracking] c:\docume~1\nickpe~1\locals~1\temp\InstallHelper.exe /uninstalltrackingvendor=Verizon
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dellne~1.lnk - c:\windows\installer\{0240bdfb-2995-4a3f-8c96-18d41282b716}\Icon0240BDFB3.exe
IE: &??? ?- Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: aol.com\free
DPF: {474F00F5-3853-492C-AC3A-476512BBC336} - hxxp://picasaweb.google.com/s/v/30.66/uploader2.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://www.creative.com/softwareupdate/su2/ocx/15106/CTPID.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
IFEO: image file execution options - svchost.exe

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-10-6 64160]
R2 datunidr;DellAutomatedPCTuneUp UniDriver;c:\windows\system32\drivers\datunidr.sys [2007-8-23 5376]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-7-3 1028432]
R3 V0230Vfx;V0230Vfx;c:\windows\system32\drivers\V0230Vfx.sys [2008-10-17 6272]
R3 V0230VID;Live! Cam Video IM Pro;c:\windows\system32\drivers\V0230VID.sys [2008-10-17 498464]
S2 gupdate1c9c93532fa8ba0;Google Update Service (gupdate1c9c93532fa8ba0);c:\program files\google\update\GoogleUpdate.exe [2009-4-29 133104]
S3 Avgfwdx;Avgfwdx;c:\windows\system32\drivers\avgfwdx.sys [2009-9-5 30104]
S3 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwdx.sys [2009-9-5 30104]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-3-19 29744]

=============== Created Last 30 ================

2009-11-21 11:36:57 0 d-----w- c:\docume~1\nickpe~1\applic~1\Malwarebytes
2009-11-21 11:36:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-21 11:36:53 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-21 11:36:53 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-11-21 11:36:53 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-11-21 11:22:38 0 d-----w- c:\docume~1\alluse~1\applic~1\avg9
2009-11-12 05:02:55 118 ----a-w- c:\windows\system32\MRT.INI

==================== Find3M ====================

2009-11-21 11:22:42 50968 ----a-w- c:\windows\system32\avgfwdx.dll
2009-11-21 11:22:42 30104 ----a-w- c:\windows\system32\drivers\avgfwdx.sys
2009-10-22 09:19:04 5939712 ------w- c:\windows\system32\dllcache\mshtml.dll
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-11 14:18:39 136192 ------w- c:\windows\system32\dllcache\msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-09-04 21:03:36 58880 ------w- c:\windows\system32\dllcache\msasn1.dll
2009-09-02 13:47:19 848712 ----a-w- c:\program files\avg_free_stb_all_8_32_cnet.exe
2009-08-28 10:35:52 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-26 08:00:21 247326 ------w- c:\windows\system32\dllcache\strmdll.dll
2009-07-27 10:16:20 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009072720090728\index.dat

============= FINISH: 9:18:21.95 ===============

Attached Files


Edited by HenTam, 21 November 2009 - 01:43 PM.


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#2 Buckeye_Sam

Buckeye_Sam

    Malware Expert


  • Members
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  • Gender:Male
  • Location:Pickerington, Ohio
  • Local time:10:43 AM

Posted 21 November 2009 - 05:28 PM

Hello! :(
My name is Sam and I will be helping you.

In order to see what's going on with your computer I will ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.


Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.




We need to create an OTL Report
  • Please download OTL from here
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Under the Custom Scan box paste this in

    netsvcs
    %systemdrive%\*.exe
    %SYSTEMDRIVE%\eventlog.dll /s /md5
    %SYSTEMDRIVE%\nvstor.sys /s /md5
    %SYSTEMDRIVE%\atapi.sys /s /md5
    %SYSTEMDRIVE%\viasraid.sys /s /md5
    %SYSTEMDRIVE%\AGP440.sys /s /md5
    %SYSTEMDRIVE%\vaxscsi.sys /s /md5
    %SYSTEMDRIVE%\nvatabus.sys /s /md5
    %SYSTEMDRIVE%\viamraid.sys /s /md5
    %SYSTEMDRIVE%\nvata.sys /s /md5
    %SYSTEMDRIVE%\tdl*.dll /s /md5
    CREATERESTOREPOINT



  • Click the "Quick Scan" button.
  • The scan should take just a few minutes.
  • Please copy and paste both logs back here in your next reply.

Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#3 Buckeye_Sam

Buckeye_Sam

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Posted 13 December 2009 - 11:45 AM

As there has been no response, this topic will now be closed.

If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you.
Include the address of this topic in your request.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================




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