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Cannot start RPC service - "Access is denied"


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#1 mfork00

mfork00

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Posted 21 November 2009 - 11:48 AM

I am unable to start the RPC Service - it fails with "Access is denied" - which in turn is causing all the dependent services to fail. This machine was (is?) infected with spyware that I was able to remove with ComboFix. I have tried starting the RPC service manually using the command specified in the registry entry (%SystemRoot%\system32\svchost -k rpcss) and nothing happens, no error message , etc. If I try net start rpcss I get the "Access is denied" message.

My first thought was to replace svchost.exe and explorer.exe with versions expanded from the Service Pack cache. Normally that is straight forward with a CD-ROM drive or the Recovery Console and unfortunately this computer has neither (its a mini). I tried to drag and drop the Recovery Console file onto CF but drag and drop is not functional on this computer (presumably because explorer.exe is not loading right). I also tried running "cf <recovery console file>>" to see if that would install it, but it did not.

So my questions:

1) Any suggestions to troubleshoot the RPC Server "Access is denied error"

2) What steps can I take to manually install the Recovery Console without drag and drop?

Thanks.

Michael

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#2 Guest_Funnel Web_*

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Posted 21 November 2009 - 05:28 PM

Will This Link Help At All??

http://support.microsoft.com/default.aspx?scid=kb;en-us;838428

Edited by Funnel Web, 21 November 2009 - 05:28 PM.





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