Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

TR/StartPage.HMI Trojan


  • Please log in to reply
3 replies to this topic

#1 BNDAZ

BNDAZ

  • Members
  • 286 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:19 AM

Posted 21 November 2009 - 05:46 AM

seems the machine has something called: TR/StartPage.HMI Trojan
See the Avira log below..
I am acessing my Moms system using teamviewer
Appreciate any guidance.

Avira AntiVir Personal
Report file date: Saturday, November 21, 2009 02:00

Scanning for 1382322 virus strains and unwanted programs.

Licensee : Avira AntiVir Personal - FREE Antivirus
Serial number : 0000149996-ADJIE-0000001
Platform : Windows XP
Windows version : (Service Pack 3) [5.1.2600]
Boot mode : Normally booted
Username : SYSTEM
Computer name : COMPUTER

Version information:
BUILD.DAT : 9.0.0.415 21609 Bytes 11/8/2009 10:00:00
AVSCAN.EXE : 9.0.3.10 466689 Bytes 11/20/2009 07:30:58
AVSCAN.DLL : 9.0.3.0 40705 Bytes 2/27/2009 16:58:24
LUKE.DLL : 9.0.3.2 209665 Bytes 2/20/2009 17:35:49
LUKERES.DLL : 9.0.2.0 12033 Bytes 2/27/2009 16:58:52
VBASE000.VDF : 7.10.0.0 19875328 Bytes 11/6/2009 07:30:58
VBASE001.VDF : 7.10.1.0 1372672 Bytes 11/19/2009 07:30:58
VBASE002.VDF : 7.10.1.1 2048 Bytes 11/19/2009 07:30:58
VBASE003.VDF : 7.10.1.2 2048 Bytes 11/19/2009 07:30:58
VBASE004.VDF : 7.10.1.3 2048 Bytes 11/19/2009 07:30:58
VBASE005.VDF : 7.10.1.4 2048 Bytes 11/19/2009 07:30:58
VBASE006.VDF : 7.10.1.5 2048 Bytes 11/19/2009 07:30:58
VBASE007.VDF : 7.10.1.6 2048 Bytes 11/19/2009 07:30:58
VBASE008.VDF : 7.10.1.7 2048 Bytes 11/19/2009 07:30:58
VBASE009.VDF : 7.10.1.8 2048 Bytes 11/19/2009 07:30:58
VBASE010.VDF : 7.10.1.9 2048 Bytes 11/19/2009 07:30:58
VBASE011.VDF : 7.10.1.10 2048 Bytes 11/19/2009 07:30:58
VBASE012.VDF : 7.10.1.11 2048 Bytes 11/19/2009 07:30:58
VBASE013.VDF : 7.10.1.12 2048 Bytes 11/19/2009 07:30:58
VBASE014.VDF : 7.10.1.13 2048 Bytes 11/19/2009 07:30:58
VBASE015.VDF : 7.10.1.14 2048 Bytes 11/19/2009 07:30:58
VBASE016.VDF : 7.10.1.15 2048 Bytes 11/19/2009 07:30:58
VBASE017.VDF : 7.10.1.16 2048 Bytes 11/19/2009 07:30:58
VBASE018.VDF : 7.10.1.17 2048 Bytes 11/19/2009 07:30:58
VBASE019.VDF : 7.10.1.18 2048 Bytes 11/19/2009 07:30:58
VBASE020.VDF : 7.10.1.19 2048 Bytes 11/19/2009 07:30:58
VBASE021.VDF : 7.10.1.20 2048 Bytes 11/19/2009 07:30:58
VBASE022.VDF : 7.10.1.21 2048 Bytes 11/19/2009 07:30:58
VBASE023.VDF : 7.10.1.22 2048 Bytes 11/19/2009 07:30:58
VBASE024.VDF : 7.10.1.23 2048 Bytes 11/19/2009 07:30:58
VBASE025.VDF : 7.10.1.24 2048 Bytes 11/19/2009 07:30:58
VBASE026.VDF : 7.10.1.25 2048 Bytes 11/19/2009 07:30:58
VBASE027.VDF : 7.10.1.26 2048 Bytes 11/19/2009 07:30:58
VBASE028.VDF : 7.10.1.27 2048 Bytes 11/19/2009 07:30:58
VBASE029.VDF : 7.10.1.28 2048 Bytes 11/19/2009 07:30:58
VBASE030.VDF : 7.10.1.29 2048 Bytes 11/19/2009 07:30:58
VBASE031.VDF : 7.10.1.43 70144 Bytes 11/20/2009 07:30:29
Engineversion : 8.2.1.72
AEVDF.DLL : 8.1.1.2 106867 Bytes 10/6/2009 01:50:39
AESCRIPT.DLL : 8.1.2.45 586108 Bytes 11/18/2009 07:30:34
AESCN.DLL : 8.1.2.5 127346 Bytes 10/6/2009 01:50:37
AESBX.DLL : 8.1.1.1 246132 Bytes 11/20/2009 07:30:58
AERDL.DLL : 8.1.3.2 479604 Bytes 10/6/2009 01:50:36
AEPACK.DLL : 8.2.0.3 422261 Bytes 11/6/2009 07:50:15
AEOFFICE.DLL : 8.1.0.38 196987 Bytes 7/23/2009 15:59:39
AEHEUR.DLL : 8.1.0.180 2093432 Bytes 11/7/2009 07:44:40
AEHELP.DLL : 8.1.7.4 237943 Bytes 11/18/2009 07:30:33
AEGEN.DLL : 8.1.1.75 364918 Bytes 11/20/2009 07:30:58
AEEMU.DLL : 8.1.1.0 393587 Bytes 10/6/2009 01:50:31
AECORE.DLL : 8.1.8.2 184694 Bytes 11/6/2009 07:49:20
AEBB.DLL : 8.1.0.3 53618 Bytes 10/9/2008 20:32:40
AVWINLL.DLL : 9.0.0.3 18177 Bytes 12/12/2008 14:47:59
AVPREF.DLL : 9.0.3.0 44289 Bytes 10/6/2009 06:30:28
AVREP.DLL : 8.0.0.3 155905 Bytes 1/20/2009 20:34:28
AVREG.DLL : 9.0.0.0 36609 Bytes 12/5/2008 16:32:09
AVARKT.DLL : 9.0.0.3 292609 Bytes 3/24/2009 21:05:41
AVEVTLOG.DLL : 9.0.0.7 167169 Bytes 1/30/2009 16:37:08
SQLITE3.DLL : 3.6.1.0 326401 Bytes 1/28/2009 21:03:49
SMTPLIB.DLL : 9.2.0.25 28417 Bytes 2/2/2009 14:21:33
NETNT.DLL : 9.0.0.0 11521 Bytes 12/5/2008 16:32:10
RCIMAGE.DLL : 9.0.0.25 2438913 Bytes 5/15/2009 21:39:58
RCTEXT.DLL : 9.0.73.0 86785 Bytes 11/20/2009 07:30:56

Configuration settings for the scan:
Jobname.............................: Local Hard Disks
Configuration file..................: c:\program files\avira\antivir desktop\alldiscs.avp
Logging.............................: low
Primary action......................: interactive
Secondary action....................: ignore
Scan master boot sector.............: on
Scan boot sector....................: on
Boot sectors........................: C:,
Process scan........................: on
Scan registry.......................: on
Search for rootkits.................: off
Integrity checking of system files..: off
Scan all files......................: Intelligent file selection
Scan archives.......................: on
Recursion depth.....................: 20
Smart extensions....................: on
Macro heuristic.....................: on
File heuristic......................: medium
Deviating risk categories...........: +APPL,+GAME,+JOKE,+PCK,+SPR,

Start of the scan: Saturday, November 21, 2009 02:00

The scan of running processes will be started
Scan process 'avscan.exe' - '1' Module(s) have been scanned
Scan process 'logon.scr' - '1' Module(s) have been scanned
Scan process 'aoltpsd3.exe' - '1' Module(s) have been scanned
Scan process 'shellmon.exe' - '1' Module(s) have been scanned
Scan process 'waol.exe' - '1' Module(s) have been scanned
Scan process 'Acrobat.exe' - '1' Module(s) have been scanned
Scan process 'avgnt.exe' - '1' Module(s) have been scanned
Scan process 'avguard.exe' - '1' Module(s) have been scanned
Scan process 'sched.exe' - '1' Module(s) have been scanned
Scan process 'aolsoftware.exe' - '1' Module(s) have been scanned
Scan process 'alg.exe' - '1' Module(s) have been scanned
Scan process 'TeamViewer.exe' - '1' Module(s) have been scanned
Scan process 'TeamViewer_Service.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'RichVideo.exe' - '1' Module(s) have been scanned
Scan process 'MDM.EXE' - '1' Module(s) have been scanned
Scan process 'LSSrvc.exe' - '1' Module(s) have been scanned
Scan process 'AOLacsd.exe' - '1' Module(s) have been scanned
Scan process 'explorer.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'spoolsv.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'lsass.exe' - '1' Module(s) have been scanned
Scan process 'services.exe' - '1' Module(s) have been scanned
Scan process 'winlogon.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'smss.exe' - '1' Module(s) have been scanned
31 processes with 31 modules were scanned

Starting master boot sector scan:
Master boot sector HD0
[INFO] No virus was found!
Master boot sector HD1
[INFO] No virus was found!
Master boot sector HD2
[INFO] No virus was found!
Master boot sector HD3
[INFO] No virus was found!
Master boot sector HD4
[INFO] No virus was found!

Start scanning boot sectors:
Boot sector 'C:\'
[INFO] No virus was found!

Starting to scan executable files (registry).
The registry was scanned ( '54' files ).


Starting the file scan:

Begin scan in 'C:\'
C:\hiberfil.sys
[WARNING] The file could not be opened!
[NOTE] This file is a Windows system file.
[NOTE] This file cannot be opened for scanning.
C:\pagefile.sys
[WARNING] The file could not be opened!
[NOTE] This file is a Windows system file.
[NOTE] This file cannot be opened for scanning.
C:\Program Files\Common Files\aol\Backup\ACS\Rollback\Suite\comps\acsrollb.exe
[0] Archive type: NSIS
--> [PluginsDir]/utility.dll
[DETECTION] Is the TR/StartPage.HMI Trojan

Beginning disinfection:
C:\Program Files\Common Files\aol\Backup\ACS\Rollback\Suite\comps\acsrollb.exe
[WARNING] The file was ignored!


End of the scan: Saturday, November 21, 2009 02:20
Used time: 20:42 Minute(s)

The scan has been done completely.

6143 Scanned directories
166918 Files were scanned
1 Viruses and/or unwanted programs were found
0 Files were classified as suspicious
0 files were deleted
0 Viruses and unwanted programs were repaired
0 Files were moved to quarantine
0 Files were renamed
2 Files cannot be scanned
166915 Files not concerned
1294 Archives were scanned
3 Warnings
2 Notes

BC AdBot (Login to Remove)

 


#2 rigel

rigel

    FD-BC


  • Members
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:04:19 AM

Posted 21 November 2009 - 10:24 AM

:trumpet: Please download TFC by Old Timer and save it to your desktop.
alternate download link
  • Save any unsaved work. TFC will close ALL open programs including your browser!
  • Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
:flowers: Please download RKill by Grinler

Link #1
Link #2
Link #3
Link #4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Download Link #1.
  • Save it to your Desktop.
  • Double click the RKill desktop icon.
    If you are using Vista please right click and run as Admin!
  • A black screen will briefly flash indicating a successful run.
  • If this does not occur please delete that application and download Link #2.
  • Continue process until the tool runs.
  • If the tool does not run from any of the links tell me about it.
:thumbsup: Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 BNDAZ

BNDAZ
  • Topic Starter

  • Members
  • 286 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:19 AM

Posted 23 November 2009 - 04:28 PM

Thank you , i will be following your recommendations, i will post back.
I am throttled by numerous issues at the moment and my result response my not be timely.

#4 rigel

rigel

    FD-BC


  • Members
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:04:19 AM

Posted 23 November 2009 - 07:59 PM

No problem.. we will be here when you are ready...

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users