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infected with Advanced Virus Removal - how to remove?


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#1 rhgirl

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Posted 20 November 2009 - 11:58 PM

How can I removed Advance Virus Removal - it's playing havoc on my computer.



DDS (Ver_09-10-26.01) - FAT32x86
Run by rs at 20:34:47.81 on Fri 11/20/2009
============= Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
SVCHOST.EXE
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Rogers Online Protection\Rogers Online Protection\Fws.exe
C:\WINDOWS\system32\svchost.exe -k NetworkService
SVCHOST.EXE
C:\WINDOWS\system32\spoolsv.exe
SVCHOST.EXE
C:\Acer\eManager\anbmServ.exe
SVCHOST.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Rogers Online Protection\Rogers Online Protection\rps.exe
C:\Program Files\Rogers Online Protection\Rogers Servicepoint Agent\RogersServicepointAgentComHandler.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\igfxtray.exe
C:\acer\epm\epm-dm.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\WINDOWS\VM_STI.EXE
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Rogers Online Protection\Rogers Servicepoint Agent\RogersServicepointAgent.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-ca\bin\WindowsSearch.exe
C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-ca\bin\WindowsSearchIndexer.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\Rogers Online Protection\Rogers Online Protection\RpsSecurityAwareR.exe
C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Documents and Settings\rs\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page =
uSearch Page = hxxp://g.msn.ca/0SEENCA/SAOS01?FORM=TOOLBR
uSearch Bar = hxxp://g.msn.ca/0SEENCA/SAOS01?FORM=TOOLBR
uSearchMigratedDefaultURL = hxxp://search.live.com/results.aspx?q={searchTerms}&src={referrer:source?}
uSearchURL,(Default) = hxxp://g.msn.ca/0SEENCA/SAOS01?FORM=TOOLBR
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: c:\windows\system32\ul9ykk8.dll: {b45a4b16-23f2-41ad-f4e4-00aac39c0004} - c:\windows\system32\ul9ykk8.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: MSN Search Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\msn toolbar suite\tb\02.05.0000.1082\en-ca\msntb.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {4E7BD74F-2B8D-469E-85B2-BC27FE9AAE2E} - No File
uRun: [Update Manager] "c:\program files\rogers\update manager\UpdateManager.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [LaunchApp] Alaunch
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [EPM-DM] c:\acer\epm\epm-dm.exe
mRun: [ePowerManagement] c:\acer\epm\ePM.exe boot
mRun: [LManager] c:\program files\launch manager\QtZgAcer.EXE
mRun: [BigDogPath] c:\windows\VM_STI.EXE USB(VGA) Camera
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [RogersServicepointAgent.exe] "c:\program files\rogers online protection\rogers servicepoint agent\RogersServicepointAgent.exe" /AUTORUN
mRun: [calc] rundll32.exe c:\windows\system32\calc.dll,_IWMPEvents@0
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
uPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
uPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: EnableLUA = 0 (0x0)
IE: &MSN Search - c:\program files\msn toolbar suite\tb\02.05.0000.1082\en-ca\msntb.dll/search.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\PartyPoker.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\ssv.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\progra~1\yahoo!\common\yiesrvc.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Handler: intu-res - {9CE7D474-16F9-4889-9BB9-53E2008EAE8A} - c:\program files\common files\intuit\intu-res.dll
Notify: igfxcui - igfxsrvc.dll
Notify: __c0035897 - c:\windows\system32\__c0035897.dat
Notify: __c0069E - c:\windows\system32\__c0069E.dat
Notify: __c006B6E0 - c:\windows\system32\__c006B6E0.dat
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
STS: c:\windows\system32\ul9ykk8.dll: {b45a4b16-23f2-41ad-f4e4-00aac39c0004} - c:\windows\system32\ul9ykk8.dll
SEH: Eudora's Shell Extension: {edb0e980-90bd-11d4-8599-0008c7d3b6f8} - c:\program files\qualcomm\eudora\EuShlExt.dll

============= SERVICES / DRIVERS ===============

R1 SMBHC;Microsoft SM Bus Host Controller Driver;c:\windows\system32\drivers\smbhc.sys [2004-8-30 6784]
R2 EpmPsd;Acer EPM Power Scheme Driver;c:\windows\system32\drivers\epm-psd.sys [2005-2-9 4096]
R2 EpmShd;Acer EPM System Hardware Driver;c:\windows\system32\drivers\epm-shd.sys [2005-2-9 78208]
R2 NwSapAgent;SAP Agent;c:\windows\system32\svchost.exe -k netsvcs [1980-1-1 14336]
R2 osaio;osaio;c:\windows\system32\drivers\osaio.sys [2004-6-1 10594]
R2 osanbm;osanbm;c:\windows\system32\drivers\osanbm.sys [2004-6-1 4054]
R3 Radialpoint Security Services;Rogers Online Protection;c:\program files\rogers online protection\rogers online protection\RpsSecurityAwareR.exe [2009-2-27 97520]
R3 SMBBATT;Microsoft Smart Battery Driver;c:\windows\system32\drivers\smbbatt.sys [2004-8-30 16000]
S3 cpuz128;cpuz128;\??\c:\docume~1\rs\locals~1\temp\cpuz_x32.sys --> c:\docume~1\rs\locals~1\temp\cpuz_x32.sys [?]
S3 IPN2220;acer IPN2220 Wireless LAN Card Driver;c:\windows\system32\drivers\i2220ntx.sys [1980-1-1 140288]
S3 ZSMC302;USB(VGA) Camera;c:\windows\system32\drivers\usbvm302.sys [2006-3-31 90845]

=============== Created Last 30 ================

2009-11-21 03:39:10 0 d-----w- c:\program files\Enigma Software Group
2009-11-20 00:07:23 6440 ----a-w- c:\windows\system32\drivers\kgpcpy.cfg
2009-11-20 00:04:56 0 d-sh--w- C:\FOUND.002
2009-11-19 03:28:08 0 d-----w- c:\docume~1\alluse~1\applic~1\SITEguard
2009-11-19 03:25:05 0 d-----w- c:\program files\common files\iS3
2009-11-19 03:25:02 0 d-----w- c:\docume~1\alluse~1\applic~1\STOPzilla!
2009-11-19 02:57:04 498 ----a-w- c:\windows\system32\Compress.res
2009-11-19 02:56:33 230 ----a-w- c:\windows\reimage.ini
2009-11-19 02:55:50 0 d-----w- c:\program files\Reimage
2009-11-19 02:46:07 0 d-----w- c:\docume~1\alluse~1\applic~1\CA-SupportBridge
2009-11-19 02:26:26 0 d-----w- c:\program files\AdvancedVirusRemover
2009-11-19 01:40:54 0 d-sh--w- C:\FOUND.001
2009-11-18 12:55:45 0 ----a-w- c:\windows\system32\16827.exe
2009-11-18 12:35:41 0 ----a-w- c:\windows\system32\23281.exe
2009-11-18 12:15:41 0 ----a-w- c:\windows\system32\28145.exe
2009-11-18 11:55:38 0 ----a-w- c:\windows\system32\5705.exe
2009-11-18 11:35:19 0 ----a-w- c:\windows\system32\24464.exe
2009-11-18 11:15:15 0 ----a-w- c:\windows\system32\26962.exe
2009-11-18 10:55:09 0 ----a-w- c:\windows\system32\29358.exe
2009-11-18 10:35:06 0 ----a-w- c:\windows\system32\11478.exe
2009-11-18 10:14:59 0 ----a-w- c:\windows\system32\15724.exe
2009-11-18 09:54:58 0 ----a-w- c:\windows\system32\19169.exe
2009-11-18 09:34:58 0 ----a-w- c:\windows\system32\26500.exe
2009-11-18 09:14:54 0 ----a-w- c:\windows\system32\6334.exe
2009-11-18 08:54:54 0 ----a-w- c:\windows\system32\18467.exe
2009-11-16 07:27:50 0 d-----w- c:\docume~1\alluse~1\applic~1\42831018
2009-11-16 07:23:59 0 ----a-w- c:\windows\system32\41.exe
2009-11-16 07:21:24 40960 ----a-w- C:\aywdthl.exe
2009-11-11 02:48:02 0 d-----w- c:\program files\CONEXANT
2009-11-09 22:59:34 0 d-sh--w- C:\FOUND.000
2009-11-08 18:38:15 0 d-----w- c:\program files\common files\Windows Live

==================== Find3M ====================

2009-11-21 02:56:32 32 --sha-w- c:\windows\system32\drivers\fidbox2.idx
2009-11-21 02:56:32 32 --sha-w- c:\windows\system32\drivers\fidbox2.dat
2009-11-21 02:56:30 32 --sha-w- c:\windows\system32\drivers\fidbox.idx
2009-11-21 02:56:30 32 --sha-w- c:\windows\system32\drivers\fidbox.dat
2009-09-17 11:53:46 1380403 ----a-w- c:\windows\system32\avgsdk.dll
2009-09-11 15:18:40 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-11 15:18:40 136192 ------w- c:\windows\system32\dllcache\msv1_0.dll
2009-09-04 22:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-09-04 22:03:36 58880 ------w- c:\windows\system32\dllcache\msasn1.dll
2009-08-29 08:36:24 133120 ----a-w- c:\windows\system32\dllcache\extmgr.dll
2009-08-28 11:35:52 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2009-08-28 11:29:00 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2009-08-26 09:00:22 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-26 09:00:22 247326 ----a-w- c:\windows\system32\dllcache\strmdll.dll
2009-03-21 15:06:58 0 --sha-w- c:\windows\system32\calc.dll
2008-10-04 18:39:00 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008100420081005\index.dat

============= FINISH: 20:37:40.16 ===============

Attached Files



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#2 DocSatan

DocSatan

    Bleepin' Wanna-Be


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Posted 28 November 2009 - 07:55 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

#3 SpySentinel

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Posted 07 December 2009 - 02:04 PM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with the link to this thread.

Everyone else please start a new topic.
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