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Windows Security alert/Antivirus System Pro alert


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4 replies to this topic

#1 jmo1112

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Posted 20 November 2009 - 10:36 PM

When browsing in firefox, I suddenly got a popup in my taskbar from Windows Security Alert. Knowing that was a problem, I immediately came here and downloaded DDS and Rootrepeal. However, this malware will not let me run a program. Every time I try, I get a window popup that says "Security Warning: Application cannot be executed. The file cmd.exeis infected. Do you want to activate your antivirus software now?" And then yes/no boxes. I've since closed firefox, and can no longer open it. I get the same popup for every program I try to open. Any help would be greatly appreciated

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#2 azfreetech

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Posted 21 November 2009 - 11:30 AM

You already stated that no matte rwhat program you try to open, you see that pop up for the scareware. You can try running Rkill first to see if you can kill some of the malware processes that are preventing you from being abel to run other security software. here are some DL links for you.

LINK 1
LINK 2
LINK 3
LINK 4

Once you get it downloaded double click to launch it (With Vista you need to right click and select run as administrator). You should see a little black window open and then close. If you see that box then it worked. If you don't see the black box then delete the file and use another download link and repeat the steps.

Once it runs you should be able to run MBAM and then I would run SUPERAntiSpyware as well. If all else fails try going in to safemode and install MBAM and run the scans from there to get you started.
DJ Digital Gem

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#3 jmo1112

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Posted 21 November 2009 - 01:12 PM

Well here's the problem. I can't open a browser to get to this thread to download that stuff. I literally can't open a single program. I'm having to use my iPhone to post here. Also, the look of my screen has changed...like my start menu, taskbar, windows explorer all look almost like I'm in safe mode, even though I'm not. Any ideas?

#4 jmo1112

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Posted 21 November 2009 - 02:10 PM

Also, I can't open task manager or McAfee

#5 Orange Blossom

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Posted 22 November 2009 - 07:52 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/273229/antivirus-system-pro/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

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