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xp home/viruses removed; still have permissions/security issues


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36 replies to this topic

#31 schrauber

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Posted 12 December 2009 - 09:08 AM

Ok, looks good :(.

Please run junction.exe again and post back with the logfile.
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#32 MacandCheese

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Posted 12 December 2009 - 10:19 AM

Ok Junction.exe part 2 :(


Junction v1.05 - Windows junction creator and reparse point viewer
Copyright © 2000-2007 Mark Russinovich
Systems Internals - http://www.sysinternals.com


Failed to open \\?\c:\\hiberfil.sys: The process cannot access the file because it is being used by another process.



Failed to open \\?\c:\\pagefile.sys: The process cannot access the file because it is being used by another process.



Failed to open \\?\c:\\System Volume Information: Access is denied.


Failed to open \\?\c:\\DRIVERS\MODEM\ADDON\HXFSETUP.EXE: Access is denied.


Failed to open \\?\c:\\Program Files\AVG\AVG8\avgcsrvx.exe: Access is denied.



..
Failed to open \\?\c:\\Program Files\Windows Defender\MsMpEng.exe: Access is denied.



.\\?\c:\\WINDOWS\assembly\GAC_32\System.EnterpriseServices\2.0.0.0__b03f5f7f11d50a3a: JUNCTION
Print Name : C:\WINDOWS\WinSxS\x86_System.EnterpriseServices_b03f5f7f11d50a3a_2.0.0.0_x-ww_7d5f3790
Substitute Name: C:\WINDOWS\WinSxS\x86_System.EnterpriseServices_b03f5f7f11d50a3a_2.0.0.0_x-ww_7d5f3790

.\\?\c:\\WINDOWS\assembly\GAC_MSIL\IEExecRemote\2.0.0.0__b03f5f7f11d50a3a: JUNCTION
Print Name : C:\WINDOWS\WinSxS\MSIL_IEExecRemote_b03f5f7f11d50a3a_2.0.0.0_x-ww_6e57c34e
Substitute Name: C:\WINDOWS\WinSxS\MSIL_IEExecRemote_b03f5f7f11d50a3a_2.0.0.0_x-ww_6e57c34e

.

...

#33 schrauber

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Posted 12 December 2009 - 12:54 PM

We need to reset the permissions altered by the malware on some files.

* Download this tool and save it to your Desktop: <-- Important

Inherit.exe

* Go to Start => Run => Copy and paste the first line of the following lines in the run box and click OK:

"%userprofile%\desktop\inherit" "c:\Program Files\Windows Defender\MsMpEng.exe"
"%userprofile%\desktop\inherit" "c:\Program Files\AVG\AVG8\avgcsrvx.exe"
"%userprofile%\desktop\inherit" "c:\DRIVERS\MODEM\ADDON\HXFSETUP.EXE"
"%userprofile%\desktop\inherit" "c:\WINDOWS\pchealth\helpctr\binaries\helpsvc.exe"

* If you get a security warning select Run.
* You will get a "Finish" popup. Click OK.
* Do the same for the rest of the lines until you have run all the above commands one by one.
regards,
schrauber

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#34 MacandCheese

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Posted 13 December 2009 - 03:22 PM

Wow! It's like magic! All my updates automatically installed last night!

Thanks again for all your help Tom! :(

I am able to run MRT.exe and the icon shows the "scrubbing brush" again!

As far as I can tell, all works as it should. :( :)

Is there anything else we need to verify?

#35 schrauber

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Posted 14 December 2009 - 01:42 PM

Only the cleanup :(



Step 1

Delete ComboFix and Clean Up
Click Start > Run > type combofix /Uninstall > OK (Note the space between combofix and /Uninstall)
Please advise if this step is missed for any reason as it performs some important actions.



Step 2
  • Download OTC to your desktop and run it
  • Click Yes to beginning the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.





Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it Clean :(



Below I have outlined a series of categories that outline how you can increase the security of your computer so that you will not be infected again in the future.


Practice Safe Internet

One of the main reasons people get infected in the first place is that they are not practicing Safe Internet. You practice Safe Internet when you educate yourself on how to properly use the Internet through the use of security tools and good practice. Knowing how you can get infected and what types of files and sites to avoid will be the most crucial step in keeping your computer malware free. The reality is that the majority of people who are infected with malware are ones who click on things they shouldn't be clicking on. Whether these things are files or sites it doesn't really matter. If something is out to get you, and you click on it, it most likely will. Below are a list of simple precautions to take to keep your computer clean and running securely:
  • If you receive an attachment from someone you do not know, DO NOT OPEN IT! Simple as that. Opening attachments from people you do not know is a very common method for viruses or worms to infect your computer.

  • If you receive an attachment and it ends with a .exe, .com, .bat, or .pif do not open the attachment unless you know for a fact that it is clean. For the casual computer user, you will almost never receive a valid attachment of this type.

  • If you receive an attachment from someone you know, and it looks suspicious, then it probably is. The email could be from someone you know infected with a malware that is trying to infect everyone in their address book.

  • If you are browsing the Internet and a popup appears saying that you are infected, ignore it!. These are, as far as I am concerned, scams that are being used to scare you into purchasing a piece of software. For an example of these types of popups, or Foistware, you should read this article: Foistware, And how to avoid it.

    There are also programs that disguise themselves as Anti-Spyware or security products but are instead scams. For a list of these types of programs we recommend you visit this link: Rogue/Suspect Anti-Spyware Products & Web Sites

  • Another tactic to fool you on the web is when a site displays a popup that looks like a normal Windows message or alert. When you click on them, though, they instead bring you to another site that is trying to push a product on you. We suggest that you close these windows by clicking on the X instead of the OK button. Alternatively, you can check to see if it's a real alert by right-clicking on the window. If there is a menu that comes up saying Add to Favorites... you know it's a fake.

  • Do not go to adult sites. I know this may bother some of you, but the fact is that a large amount of malware is pushed through these types of sites. I am not saying all adult sites do this, but a lot do.

  • When using an Instant Messaging program be cautious about clicking on links people send to you. It is not uncommon for infections to send a message to everyone in the infected person's contact list that contains a link to an infection. Instead when you receive a message that contains a link, message back to the person asking if it is legit before you click on it.

  • Stay away from Warez and Crack sites! In addition to the obvious copyright issues, the downloads from these sites are typically overrun with infections.

  • Be careful of what you download off of web sites and Peer-2-Peer networks. Some sites disguise malware as legitimate software to trick you into installing them and Peer-2-Peer networks are crawling with it. If you want to download a piece of software a from a site, and are not sure if they are legitimate, you can use McAfee Siteadvisor to look up info on the site.

  • DO NOT INSTALL any software without first reading the End User License Agreement, otherwise known as the EULA. A tactic that some developers use is to offer their software for free, but have spyware and other programs you do not want bundled with it. This is where they make their money. By reading the agreement there is a good chance you can spot this and not install the software.
Visit Microsoft's Windows Update Site Frequently

It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Make Internet Explorer 7 more secure
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

Update your AntiVirus Software

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.



Follow this list and your potential for being infected again will reduce dramatically.
regards,
schrauber

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#36 MacandCheese

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Posted 14 December 2009 - 10:42 PM

Combofix has been uninstalled and OTC has been ran and pc rebooted. Thanks again for all your help Tom!

:(

Merry Christmas to all, and to all a good night!

:(

#37 schrauber

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Posted 16 December 2009 - 12:22 PM

You're welcome :(.

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :(

If your the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
regards,
schrauber

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