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cannot access network properties


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21 replies to this topic

#1 jmartens2

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Posted 20 November 2009 - 04:11 PM

i cannot access the properties of my network connections, all i get is a popup window
saying "unexpected error has occured"
i've tried microsoft suggestion of registering ole32 and netshell but these did not help.
i've scanned with av and malwarebytes and nothing shows in event viewer at the times i
try to access the properties button of any of my network connections.
please help
thank you for your time

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#2 Guest_Funnel Web_*

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Posted 20 November 2009 - 06:54 PM

Dont know if you have a wireless connection or no, but have you read this from microsoft??

Here

#3 jmartens2

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Posted 20 November 2009 - 07:35 PM

i have no problems with accessing internet
my problem is i cannot access the properties section of
network connections. all i get is "an unexpected erroe has occured"
when i go to start
then to connect to
then to show all connections
it takes me to network connections
if i right click on wireless network connection
then left click on properties
it gives me the error
i cannot access the properties section of network connections
therefore i cannot adjust my settings
please help if you can
and thanks for your help

#4 Ken-in-West-Seattle

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Posted 20 November 2009 - 08:46 PM

Are the settings you want to change those other than the ones you can change via ipconfig?

Do you get the error on all network connections or just the wireless?

Do you have any errors showing in any tab of event viewer at the time the error is triggered?

Does it give the same error in safe mode?

Have you run a malware scan under safe mode?

#5 jmartens2

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Posted 20 November 2009 - 09:00 PM

yes i get error with all connections
no errors in event viewer at same time i try to access
will check if error comes in safe mode
and rum mbam in safe mode

#6 jmartens2

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Posted 20 November 2009 - 09:39 PM

errors still there in safe mode


Malwarebytes' Anti-Malware 1.41
Database version: 3204
Windows 5.1.2600 Service Pack 3 (Safe Mode)

11/20/2009 8:19:35 PM
mbam-log-2009-11-20 (20-19-35).txt

Scan type: Quick Scan
Objects scanned: 116646
Time elapsed: 4 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\BITS\ImagePath (Hijack.WindowsUpdates) -> Bad: (%fystemRoot%\system32\svchost.exe -k netsvcs) Good: (%SystemRoot%\System32\svchost.exe -k netsvcs) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\wuauserv\ImagePath (Hijack.WindowsUpdates) -> Bad: (%fystemroot%\system32\svchost.exe -k netsvcs) Good: (%SystemRoot%\System32\svchost.exe -k netsvcs) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

i am running full scan now

#7 jmartens2

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Posted 21 November 2009 - 12:39 PM

ran full scan same results as above

#8 Ken-in-West-Seattle

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Posted 21 November 2009 - 07:04 PM

"hijack windows update" is a complex piece of malware and may mask or be part of a rootkit. Google the phrase and you will see it is on the rise recently.

This thread should be moved to the "am I infected" section and perhaps a moderator will do so asap.

Alternately, if you have all you data backed up and the media available for a reinstall or recovery, I usually go right to that since every time I get a machine with a bad infection, either the infection or sometimes the repair process buggers core windows files.

So evaluate your backup strategy, decide what you want to do and post back here.

#9 garmanma

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Posted 21 November 2009 - 09:27 PM

Let's see what's going on


:trumpet:
Update mbam and run a FULL scan
Please post the results
==================


:flowers:

Please download Dr.Web CureIt, the free version & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)
=============================

:thumbsup:
We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

----------------------------------

Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High

Also try: right-click on rootrepeal.exe and rename it to tatertot.scr
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#10 jmartens2

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Posted 24 November 2009 - 02:59 PM

Malwarebytes' Anti-Malware 1.41
Database version: 3223
Windows 5.1.2600 Service Pack 3 (Safe Mode)

11/24/2009 1:54:50 PM
mbam-log-2009-11-24 (13-54-37).txt

Scan type: Full Scan (C:\|)
Objects scanned: 227283
Time elapsed: 47 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\BITS\ImagePath (Hijack.WindowsUpdates) -> Bad: (%fystemRoot%\system32\svchost.exe -k netsvcs) Good: (%SystemRoot%\System32\svchost.exe -k netsvcs) -> No action taken.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\wuauserv\ImagePath (Hijack.WindowsUpdates) -> Bad: (%fystemroot%\system32\svchost.exe -k netsvcs) Good: (%SystemRoot%\System32\svchost.exe -k netsvcs) -> No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#11 garmanma

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Posted 24 November 2009 - 09:37 PM

This is what you have
http://www.bleepingcomputer.com/startups/pnpsvc-8206.html

Don't forget the remaining scan logs

Edited by garmanma, 24 November 2009 - 09:37 PM.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#12 jmartens2

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Posted 24 November 2009 - 10:34 PM

dr. web sez no virus found

#13 jmartens2

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Posted 24 November 2009 - 11:30 PM

ROOTREPEAL © AD, 2007-2009
==================================

================
Scan Start Time:

2009/11/24 22:11
Program Version:

Version 1.3.5.0
Windows Version:

Windows XP SP3
==================================

================

Drivers
-------------------
Name: 8z8o8EgM.sys
Image Path: C:\DOCUME~1\CHRIST~1

\LOCALS~1\Temp\8z8o8EgM.sys
Address: 0xB93A2000 Size:

207744 File Visible: No

Signed: -
Status: -

Name: atapi.sys
Image Path: atapi.sys
Address: 0xBA7F3000 Size:

96512 File Visible: - Signed: -
Status: Hidden from the Windows

API!

Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32

\Drivers\dump_atapi.sys
Address: 0xBA017000 Size:

98304 File Visible: No

Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32

\Drivers\dump_WMILIB.SYS
Address: 0xBADF0000 Size: 8192

File Visible: No Signed: -
Status: -

Name: ftdisk.sys
Image Path: ftdisk.sys
Address: 0xBA80B000 Size:

125056 File Visible: - Signed: -
Status: Hidden from the Windows

API!

Name: Ntfs.sys
Image Path: Ntfs.sys
Address: 0xBA70A000 Size:

574976 File Visible: - Signed: -
Status: Hidden from the Windows

API!

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32

\drivers\rootrepeal.sys
Address: 0xB9425000 Size:

49152 File Visible: No

Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\Program Files\Yahoo!

Games\Jojo's Fashion

Show\JojosFashionShow.exe:

{EE335C16-4D90-19D4-5568-

61736CDA3840}
Status: Visible to the Windows

API, but not on disk.

Hidden Services
-------------------
Service Name: MBAMSwissArmy
Image Path: C:\WINDOWS\system32

\drivers\mbamswissarmy.sys

==EOF==

#14 garmanma

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Posted 25 November 2009 - 07:04 PM

Read this tutorial and give it a try


http://www.bleepingcomputer.com/virus-remo...se-smitfraudfix

might have to run twice
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#15 jmartens2

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Posted 28 November 2009 - 08:59 PM

tried fix no luck
SmitFraudFix v2.424

Scan done at 19:38:51.45, Sat 11/28/2009
Run from C:\Documents and Settings\christina martens\My Documents\malware software\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

Killing process


hosts



127.0.0.1 localhost

VACFix

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.
Generic Renos Fix

GenericRenosFix by S!Ri


Deleting infected files


IEDFix

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


RK


DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{2F28E80A-FA24-4A4D-B951-AF505B653131}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{2F28E80A-FA24-4A4D-B951-AF505B653131}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS2\Services\Tcpip\..\{2F28E80A-FA24-4A4D-B951-AF505B653131}: DhcpNameServer=68.94.156.1 151.164.8.201
HKLM\SYSTEM\CS3\Services\Tcpip\..\{2F28E80A-FA24-4A4D-B951-AF505B653131}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=68.94.156.1 151.164.8.201
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1


Deleting Temp Files


Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

"System"=""


RK.2



Registry Cleaning

Registry Cleaning done.

SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


End




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