Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Corrupt Connection?? Can't delete Trojans


  • Please log in to reply
1 reply to this topic

#1 TrickyRicky43

TrickyRicky43

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:12:08 PM

Posted 20 November 2009 - 07:52 AM

I'm running windows xp home edition sp2 on a dell 3000. My computer started acting up about a week ago. My security center says I have no anti-virus protection, but my antivir desktop says it is activated. I also get an error message in the firewall advanced setting saying my connection is corrupt and need to make a new connection which I cant do either. My other problems are like the others, popups, sluggish computer, redirection, bad search results when trying to find help. When I try and log onto my account the browser area turns red and it says something like https:\\ppsecure....com and then a message comes up saying website is unsafe enter at own risk. This is my account I log onto 100 times a day and have never seen this message before. I found a lot of people with the same problems as me, and I tried to fix my computer by following the instructions given to them. some helped some didn't. Hope to hear something soon. Thank you in advance

BC AdBot (Login to Remove)

 


#2 Computer Pro

Computer Pro

  • Members
  • 2,448 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:08 PM

Posted 20 November 2009 - 10:34 AM

Hello and welcome to Bleeping Computer. First, never run tools suggested for another person to run as their infections are most likely different than yours. You could ruin your machine.

Please subscribe to your topic so that you will be notified as soon as I post a reply, instead of you having to check the topic all of the time. This will allow you to get an email notification when I reply.

To subscribe, go to your topic, and at the top right hand corner by your first post, click the Options button and then click Track this topic. The bullet the immediate notification bubble. Then press submit.


Lets take a look with Malwarebytes

Please download Malwarebytes' Anti-Malware from here:
Malwarebytes
Please rename the file BEFORE downloading to zztoy.exe instead of mbam-setup.exe

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

Double Click zztoy.exe to install the application.
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.


If Malwarebytes won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
Computer Pro




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users