Posted 20 November 2009 - 04:03 AM
I looked through past posts and didn't see this addressed, so if it is, please just send me a link.
Is there a systematic way to find out who is right if you scan your system with one product (call it A) which tells you you have a trojan, a keylogger, and several vulnerabilities, but doesn't offer any more advice other than "do something to fix this". Then, I uninstalled "A" via control panel and downloaded free AVG which didn't find anything, because I remember reading here not to have multiple antivirus/security programs at the same time.
So, how should I go about determining which is correct? Do I have a clean system, or am I infested with all the above stuff I mentioned? I probably need a third opinion, but from whom? Is there a rational step by step procedure or product to help me? I am not made of money, although I will buy something after a free trial if I am happy with it (which is how I ended up with "A" on my computer to start with).
And I am getting my other computer back tomorrow after a hard drive crash, so want to install something reliable to keep it clean, but . . . My judgment isn't the best in the world, I guess. I've been just floundering and have probably been making things worse.
Thanks in advance for any advice on how to figure this out.