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cannot access my router settings


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#1 jpm1363

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Posted 19 November 2009 - 09:20 PM

hello all,

I am hoping someone can help. I have a linksys router. Occasionally I access my settings and check to see if there are any firmware updates available, however;recently whenever I enter 192.168.1.1 I get the message "cannot connect to the server 192.168.1.1" I have been trying for several days without success.

any ideas?

Thanks,

Jim

I am running windows xp

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#2 CaveDweller2

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Posted 20 November 2009 - 12:45 AM

Can you post what you see when you type ipconfig /all at a command prompt?

Hope this helps thumbup.gif

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#3 jpm1363

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Posted 20 November 2009 - 08:34 AM

Hello CaveDweller,

Thanks for your response.

I tried posting the info you are looking for but it won't let me cut/past. Is there some specific info that would be helpful to you ?

#4 DaffyKantReed

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Posted 20 November 2009 - 11:59 AM

I tried posting the info you are looking for but it won't let me cut/past. Is there some specific info that would be helpful to you ?


Right click in the command prompt window, then left click on Select All. Right click once more to copy the contents to the clip board. Now you can paste to Notepad and edit if you wish.

#5 jpm1363

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Posted 20 November 2009 - 04:41 PM

Thanks Daffy,

Here it is.


icrosoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Mignon family>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : DHF0CL61
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : new.rr.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : new.rr.com
Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connecti
on
Physical Address. . . . . . . . . : 00-11-11-B6-A1-D9
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 209.18.47.61
209.18.47.62
Lease Obtained. . . . . . . . . . : Friday, November 20, 2009 6:32:53 AM

Lease Expires . . . . . . . . . . : Saturday, November 21, 2009 6:32:53
AM

C:\Documents and Settings\Mignon family>

#6 CaveDweller2

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Posted 20 November 2009 - 06:47 PM

Are you sure you typed it correctly? Just checking, its the easiest mistake. Click http://192.168.1.1

I'll assume you've made sure of any typos. Lets try pinging that IP address, at a command prompt type ping 192.168.1.1 and hit Enter. You are looking for the line Packets: Sent = 4, Received = 4, Lost = 0 and you want to see those numbers as well. Can you post what you get please.

Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#7 jpm1363

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Posted 20 November 2009 - 09:06 PM

I checked typos, errors etc. all seems fine...............here is the ping info



Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Mignon family>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:

Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

#8 CaveDweller2

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Posted 21 November 2009 - 01:19 AM

And you are still getting the error?

Is there another PC connected that you can try it on?

What browser are you using? IE? Firefox? something else?

You can surf OK right? To other web pages.

I am baffled lol. You can ping it NP and it is your default gateway, so you should be able to get into the web UI. If you don't have another PC to try it on, unplug the router for a minute or so and plug it back in. Once the lights have settled on it, at a command prompt type ipconfig /release and hit Enter. Then type ipconfig /renew and hit Enter. Then open a browser and try.

Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#9 jpm1363

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Posted 21 November 2009 - 08:03 AM

CaveDweller,

It's fixed!! :thumbsup:


I was not able to access via my other PC so I did the release/renew, and I am now able to access my settings. Thank you for all your help!

P.S. just a side question regarding firmware. If my router is working properly, is it necessary to upgrade the firmware on a regular basis?

#10 DaffyKantReed

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Posted 21 November 2009 - 09:11 AM

P.S. just a side question regarding firmware. If my router is working properly, is it necessary to upgrade the firmware on a regular basis?


If the newer firmware offers security fixes or functionality that you require then yes, upgrade it. Firmware and drivers are two items where newer is not necessarily better

#11 CaveDweller2

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Posted 21 November 2009 - 12:35 PM

Glad its working. Did you also reboot the router?

Daffy hit the nail on the head. I update firmware and drivers only when the piece of hardware doesn't do something I need it to and the update will allow it to happen. Go with the old saying: If it ain't broke don't fix it.

Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#12 jpm1363

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Posted 21 November 2009 - 05:38 PM

Hello CaveDweller,

I did reboot the router, and did not get any results, so I went to the renewing my IP address option and that worked. Thanks again for all of your help :thumbsup:




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