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XP Opens 15-40 System32 windows at Startup


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#1 Dave_D

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Posted 08 August 2005 - 10:28 AM

Dell 600m laptop running XP Home opens a bunch (15-40+) of System32 windows at startup. Use McAfee (from AOL), Counterspy, Spybot, AdAwareSE and Microsoft Anti-Spy regularly.

Also, when I try to update McAfee, it says "internet connection not available", even though I can be on line in an IE window at the same time. I can also use AOL, but when I try to go to the AOL anti virus pages, I get only a blank window. I used McAfee's online Freescan and found 3 viruses; I cleaned them with the online Stinger. I have tried booting in Safe Mode to get the McAfee updates, but haven't been able to get them their either.

I also cannot access Task Mgr to see what processes are running. (haven't tried that in Safe Mode as an Admin, though, will try that tonight when I get home)

I may have more than one bad actor at play here. Where should I go next?

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#2 unrepper

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Posted 08 August 2005 - 10:36 AM

Sounds like you're infested with malware, and spyware/adware. I recommend downloading, update, run and post a Hijackthis log to the board on this forum or one of the other forums listed. Be patient these hijackthis forums are extremely busy but they will assist you.

HijackThis:
http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Jim Eshelman
http://www.bleepingcomputer.com/forums/ind...showtutorial=42 - HijackThis tutorial
http://aumha.net/viewforum.php?f=30
http://spywarewarrior.com/viewforum.php?f=5 - Spyware Warrior HijackThis forum
http://www.wilderssecurity.com/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
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#3 Papakid

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Posted 08 August 2005 - 01:34 PM

To be more specific on how to get a log posted, here's my canned speech: :thumbsup:
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Click on the link below and follow the steps in that tutorial so you can get a log posted:
How to post a HijackThis Log

You can of course skip step 1. But be sure to follow all the other steps and use the links in the tutorial to:

1. Download the self-extracting HijackThis.
2. Open the HijackThis Logs and Analysis forum to start a new Topic in that forum. It is important that you post your log into a new topic in that forum. If you have any problems here is a link again:
http://www.bleepingcomputer.com/forums/ind...?act=SF&s=&f=22

It may be a day or two before you get an answer. But it is also important that you not post again to the topic you started asking for help or wondering if you will get help or otherwise "bumping" your thread/topic. In order to work on a first come-first served basis, helpers look for the oldest topics with zero replies.

BUT, once you receive a reply, stay in the topic that you have started. Do not start another thread.
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If you have some experience with malware removal, then by all means check out BC's and the other HijackThis tutorials unrepper has linked you to. But if you have any doubts it is always better to seek the advice of those who have experience in this area.

Another resource you can use if you would like to figure it out yourself is BC's Spyware Removal & Malware Self-Help and Reading Room

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