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making an HP laserjet4 work in 7


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#1 Cybermel

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Posted 19 November 2009 - 06:17 PM

I have a customer with a very old HP Laserjet 4 printer. They want to use in on their Windows 7 machine. Windows update installs the driver, it shows up in the conrol panel, but when I try to print, it gives me an unspecified error. The built in troubleshooter doesn't have any answers for me. Any and all suggestions are appreciated. THANKS!!!

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#2 Aus Smithy

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Posted 20 November 2009 - 03:03 AM

Try uninstalling the printer - Reboot - reinstall.

#3 Casey_boy

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Posted 23 November 2009 - 05:13 AM

If the above suggestion doesn't work then try manually downloading the driver from HP. If they don't have a Windows 7 driver, try downloading a Vista driver.

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