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Redirect virus, need help


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1 reply to this topic

#1 mojo53

mojo53

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Posted 19 November 2009 - 01:43 PM

Hi,

My computer has a persistent virus that I need some help in clearing up. It started with the Antivirus System Pro taking over my computer. In msconfig I unchecked a file under the startup tab named "dogjsysguard". This stopped the rogue program from running and then I deleted all files I could find that were associated with it. It still appears in msconfig though with the following command line and location:

C:\Document and Settings\Mike\Local Settings\Application Data\wdjqvh\dogjsysguard.exe
SOFTWARE\Microsoft\Windows\CurrentVersion\Run

Searching in these locations turns up nothing. The Antivirus system Pro has stopped, but now I have the Google redirect virus thing. My first two clicks on Google search results are redirected, but after that everything works normally.

I have been running updated AVG anti-virus, Spybot Search & Destroy, Malwarebyte's anti-malware and Ad-Aware on a daily basis and the only thing that gets found is with AVG. I get the following results:

"C:\Program Files\AVG\AVG9\avgcsrvx.exe (1044):\memory_00260000";"Virus identified Win32/Cryptor"
"C:\Program Files\AVG\AVG9\avgcsrvx.exe (1044)";"Virus identified Win32/Cryptor"

These show up every time I run a scan.

Can anyone point me in the right direction to get this cleaned up? Thanks.

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#2 Orange Blossom

Orange Blossom

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Posted 19 November 2009 - 09:03 PM

Hello

I see that you have an HJT log posted here: http://www.bleepingcomputer.com/forums/t/272216/redirect-virus-help/

We do not allow more than one topic for the same computer and the same issue as this causes confusion, and in this case may make the disinfection process more difficult.

This leaves you with a choice:

1) Have this thread reopened and the HiJack This log topic deleted

OR


2) Keep this thread closed and wait for assistance in the HiJack This log forum. Please note that that forum is VERY busy.

Please send a Private Message indicating your choice.

Assuming you wish assistance in the HiJack This forum, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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