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Reinstall Outlook Express 6


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#1 acklan

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Posted 08 August 2005 - 03:00 AM

I was attempting to move message rules from one computer to and other when I deleted the registry key for Outlook Express. I receive the "Identity Switch Canceled" error box. I still have the org. info on the old computer and would like to just reinstall OE. I have installed OE and reinstalled via the Add/Remove Programs feature , but I still get the error box"Identity Switch Canceled".
I was told tweaking the registry is like riding a motorcycle. There are those who have crashed and those who will. I just hit the wall.
FYI- Everything else appears to be working properly.

Windows 2000 sp4 with all the current MS updates.
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#2 jgweed

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Posted 08 August 2005 - 12:16 PM

1. Make sure you read and understand this MS knowledgebase article:

http://support.microsoft.com/?kbid=224463

2. Make a back up of your registry. This process is documented in another MS KB article:

http://support.microsoft.com/default.aspx?...b;en-us;Q322755

3. Make the registry change recommended by MS.

Following these step should make the process go smoothly and without problems, and will give you a disaster recovery should it be needed.
Regards,
John
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#3 acklan

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Posted 08 August 2005 - 12:43 PM

Very good. Worked for me.

Thank you J
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#4 acklan

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Posted 08 August 2005 - 01:29 PM

This started with me trying to move my wifes OE setting from one computer to another. It ended up with me modifying things I did not fully understand.
The fix was as simple as copying (not cutting) the Key from the old computer. Moving it (via LAN) to the new computer, and double clicking. It's all better now.
"2007 & 2008 Windows Shell/User Award"




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