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Anti virus pro


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#1 Jeremyraz2

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Posted 18 November 2009 - 09:18 PM

Hello everybody, how is your day going. I hope it's going better than mine.


Well today after school i received a phone call from my dad saying that we had some sort of virus. I thought, well I'll just come home and use malwarebytes like I had with my previous virus i had attained and everything would be good. Little did I know the virus had been running since I had left 7 hours earlier and the computer was left on. This is where things get complicated and sorry if I don't provide enough information for I am not a computer guy. I get home and antivirus pro is on my computer. I get the same popups at the bottom right corner blah blah you are infected, may be a keylogger, etc. So i run malwarebytez and it finds 2 trojans. I delete them and restart my computer. Sure enough when I logged back on it was back and far from being deleted. Now before I go any further I will tell you that when i bought this comp it came with a backup drive and not a CD. Anyways after letting the computer sit for an hour frustrated I came back to a new problem. Everytime I tried running anything that had to do with an antivirus program or even task bar/ control panel I get a windows file is corrupted and I cant open it up of course. I tried system restore and it couldn't complete. I tried downloading many different anti viruses but to the same corrupted popup. Giving up I settled for a reformat. But what happens? I try doing my back up and i get a backup.exe corrupted i believe is what it said. 1 of the popup errors I am getting is wmiprvse.exe which I have no idea what it means. And no I have no messed with hjt, combofix or any of that stuff for I am afraid my inexperience will cause my computer to become unusable

Any help you can give me is HIGHLY appreciated

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#2 boopme

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Posted 18 November 2009 - 10:14 PM

Hello and welcome.. yes my day was better,but maybe we can help yours.

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
You will need to run the application again if rebooting the computer occurs along the way.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Next run ATF and SAS:
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Jeremyraz2

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Posted 18 November 2009 - 11:17 PM

Hey boopme thanks for your quick reply =]. It is greatly appreciated.
I have some good news I hope but I'll leave that up for you to decide. I'll be posting 2 logs from mbam. The first log is what it found and the 2nd is what i scanned after the reboot


1st scan.

Malwarebytes' Anti-Malware 1.41
Database version: 3195
Windows 5.1.2600 Service Pack 3

11/18/2009 8:58:30 PM
mbam-log-2009-11-18 (20-58-24).txt

Scan type: Quick Scan
Objects scanned: 94668
Time elapsed: 3 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\dpuvbfed (Trojan.FakeAlert.N) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\dpuvbfed (Trojan.FakeAlert.N) -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\iehelper.dll (Trojan.BHO) -> No action taken.
C:\Documents and Settings\Jeremy\Local Settings\Application Data\aosolx\vxatsysguard.exe (Trojan.FakeAlert.N) -> No action taken.


2nd scan.

Malwarebytes' Anti-Malware 1.41
Database version: 3195
Windows 5.1.2600 Service Pack 3

11/18/2009 9:11:52 PM
mbam-log-2009-11-18 (21-11-52).txt

Scan type: Quick Scan
Objects scanned: 93476
Time elapsed: 1 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Now I'm no computer technician but that looks like good news. If you would feel more comfortable for me to run rkill, superanti, sas and atf I will do so. I know it seems like this was a really easy fix and I have no idea why mbam wasn't picking up these other 2 viruses earlier but it did now.

#4 boopme

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Posted 18 November 2009 - 11:27 PM

Hello looks much better .Yoiu ran Rkill once correct?
Yes I would still like you to run ATF and SAS as we are at it,may as well get all if they are there.
SAS will neeed an hour so I'll look back in the morning here..... You're welcome.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Jeremyraz2

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Posted 19 November 2009 - 12:02 AM

I'll be posting the super anti log right now and the others 2morrow on the account of its late and i've got school tomorrow.

Superanti scan

UPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 11/18/2009 at 10:00 PM

Application Version : 4.30.1004

Core Rules Database Version : 4290
Trace Rules Database Version: 2163

Scan type : Complete Scan
Total Scan Time : 00:22:53

Memory items scanned : 505
Memory threats detected : 0
Registry items scanned : 4203
Registry threats detected : 2
File items scanned : 20011
File threats detected : 6

Adware.Gamevance
HKCR\AppId\GamevanceText.DLL
HKCR\AppId\GamevanceText.DLL#AppID

Trojan.Agent/Gen-IExplore[Fake]
C:\SYSTEM VOLUME INFORMATION\_RESTORE{0594888D-EFE5-46C0-A5DA-8CB4B605D1CE}\RP300\A0052265.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{0594888D-EFE5-46C0-A5DA-8CB4B605D1CE}\RP300\A0052273.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{0594888D-EFE5-46C0-A5DA-8CB4B605D1CE}\RP300\A0052297.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{0594888D-EFE5-46C0-A5DA-8CB4B605D1CE}\RP301\A0052367.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{0594888D-EFE5-46C0-A5DA-8CB4B605D1CE}\RP301\A0052414.DLL

Trojan.Agent/Gen-Nullo[Short]
C:\SYSTEM VOLUME INFORMATION\_RESTORE{0594888D-EFE5-46C0-A5DA-8CB4B605D1CE}\RP301\A0052428.EXE

#6 boopme

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Posted 19 November 2009 - 12:13 AM

OK ,I'm out now too. Will lookat all the logs then.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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