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Running Mozilla Firefox, Getting IE Popups


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#1 kakistocracy

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Posted 17 November 2009 - 10:03 PM

Firefox is my browser. I run windows on a Dell Latitude D620. I'm pretty sure I have Windows '03.

Less than 4 days ago, I began getting popups in Internet Explorer every 3-10 minutes despite browsing exclusively in Firefox. Each one is an ad, usually vaguely related to the website that I am visiting (a few are surveys). Attempting to rid myself of the problem, I have:
1) Run Temp File Cleaner and removed temp programs.
2) Set a new system restore point
3) Run ERUNT to get a valid registry backup
4) Run Malwarebytes and deleted everything it found
a) Malware bytes was giving me a "code 2" error so I had to download and install the MBAM.exe file under a separate name
5) Uninstalled Norton antivirus and installed Avast antivirus. Ran a full scan and put security on the highest setting
6) checked that my firewall was secure
7) In "Add/Remove Programs", removed uTorrent from my computer
8) Performed a RootRepeal scan

So far I have found and deleted several trojans and other pieces of Malware but the IE popups continue.

I have scans from MBAM, RootRepeal and OTL. Please let me know what I need to post moving forward.

Thank you,

KAK

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#2 boopme

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Posted 18 November 2009 - 12:57 AM

Hello please post the MBAM and Rootrepeal log...
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.


Next run ATF and SAS:
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.

Edited by boopme, 18 November 2009 - 12:58 AM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 kakistocracy

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Posted 18 November 2009 - 08:05 PM

Here are my logs:

MBAM

Malwarebytes' Anti-Malware 1.41
Database version: 2775
Windows 5.1.2600 Service Pack 2

11/16/2009 10:52:28 PM
mbam-log-2009-11-16 (22-52-15).txt

Scan type: Quick Scan
Objects scanned: 108454
Time elapsed: 9 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 2
Registry Values Infected: 5
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\jowujino.dll (Trojan.Vundo.H) -> No action taken.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{9e28f0bc-7c1b-40c3-9171-a605ded837eb} (Trojan.Vundo.H) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{ced9363e-bac4-48af-9a78-b87b71b3360c} (Trojan.Vundo.H) -> No action taken.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\bugoyuvah (Trojan.Vundo.H) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{9e28f0bc-7c1b-40c3-9171-a605ded837eb} (Trojan.Vundo.H) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\bugosonev (Trojan.Vundo.H) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{ced9363e-bac4-48af-9a78-b87b71b3360c} (Trojan.Vundo.H) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\vafiyokiz (Trojan.Vundo.H) -> No action taken.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: c:\windows\system32\jowujino.dll -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: system32\jowujino.dll -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\jowujino.dll (Trojan.Vundo.H) -> No action taken.


RootRepeal

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/11/17 17:58
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP2
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xA9BDF000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF7AF2000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xA8904000 Size: 49152 File Visible: No Signed: -
Status: -

SSDT
-------------------
#: 025 Function Name: NtClose
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa9d3d6b8

#: 041 Function Name: NtCreateKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa9d3d574

#: 065 Function Name: NtDeleteValueKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa9d3da52

#: 068 Function Name: NtDuplicateObject
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa9d3d14c

#: 119 Function Name: NtOpenKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa9d3d64e

#: 122 Function Name: NtOpenProcess
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa9d3d08c

#: 128 Function Name: NtOpenThread
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa9d3d0f0

#: 177 Function Name: NtQueryValueKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa9d3d76e

#: 204 Function Name: NtRestoreKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa9d3d72e

#: 247 Function Name: NtSetValueKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa9d3d8ae

==EOF==

#4 boopme

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Posted 18 November 2009 - 08:35 PM

Hello. a couple things.. you mbam is a bit old and needs to rerun. The No Action Taken in the log may mean you did not click Remove Selected button.
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Please run the ATF and SAS also so we can be sure we get everything.
Rootrepeal was clean.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 kakistocracy

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Posted 19 November 2009 - 03:38 AM

I just ran AFT and SAS as specified and the first 20 minutes of having Firefox open has resulted in 0 IE popups.

Updated MBAM and got this report:

Malwarebytes' Anti-Malware 1.41
Database version: 3195
Windows 5.1.2600 Service Pack 2

11/19/2009 12:28:32 AM
mbam-log-2009-11-19 (00-28-32).txt

Scan type: Quick Scan
Objects scanned: 118606
Time elapsed: 8 minute(s), 7 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\bugoyuvah (Trojan.Vundo.H) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 boopme

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Posted 19 November 2009 - 02:12 PM

Looks good, let me know tomorrow if it's still good and we can mop up.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 kakistocracy

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Posted 19 November 2009 - 09:36 PM

Thanks! I haven't had a popup all day. How do we clean up?

#8 boopme

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Posted 19 November 2009 - 10:48 PM

Great!! Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 kakistocracy

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Posted 20 November 2009 - 01:55 AM

Thanks. When it comes to all of the stuff that I downloaded to fix this problem, should I be uninstalling some of these programs to clear space. I've got:
SuperAntiSpyware
ATF
RootRepeal
OTL
Malwarebytes
ERUNT
TFC

#10 boopme

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Posted 20 November 2009 - 12:22 PM

Keep these,, updating and scan with first 2 weekly
SuperAntiSpyware
Malwarebytes

Save this,use whenever you need to back up registry
ERUNT

We no longer nees these as if needed a new copy is better.
ATF
RootRepeal
OTL
TFC

As new malware is getting stronger and harder to remove, please take a moment to read quietman7's excellent prevention tips in post 6 here
Click >>>> Tips to protect yourself against malware:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 kakistocracy

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Posted 22 November 2009 - 05:53 PM

Thanks. All is clear.




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