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Random Google Redirects on com with Norton 360 and rest of the stuff


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3 replies to this topic

#1 ratking82

ratking82

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  • Local time:09:53 AM

Posted 17 November 2009 - 05:39 PM

Hi there,

I seem to have an hidden malware infection. I have Norton 360, Anti Malware, Spybot & SuperAntiSpyware installed on my system. Non of the scanners pickup anything but norton's auto protect seems to block "Suspicious,MH690.A" attacks. I have made no changes to the system and it remains like it was when it was infected. Only sympton except for false negatives from the anti malware software is random redirects of links from google search results. While I have torrent software installed on my system, I donot use torrents and it was installed for academic purposes. I am certain the vector of infection is the browser. Also this sympton is not limited to Opera but is prevelent in Firefox and I am afraid to switch IE on.

DDS File:


DDS (Ver_09-10-26.01) - NTFSx86
Run by Sammy at 22:09:16.78 on 17/11/2009
Internet Explorer: 8.0.6001.18828 BrowserJavaVersion: 1.6.0_15
Microsoft® Windows Vista™ Business 6.0.6001.1.1252.44.1033.18.2046.581 [GMT 0:00]

SP: Spybot - Search and Destroy *enabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: SUPERAntiSpyware *enabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Protector Suite QL\upeksvr.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k apphost
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Sony\VAIO Event Service\VESMgrSub.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\Protector Suite QL\psqltray.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
C:\Program Files\Opera 10 Beta\Opera.exe
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
C:\PROGRA~1\MICROS~1\Office12\WINWORD.EXE
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Users\Sammy\AppData\Local\Opera\Opera 10 Beta\temporary_downloads\HijackThis.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Users\Sammy\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://vaio-online.sony.com/
uDefault_Page_URL = hxxp://vaio-online.sony.com/
mDefault_Page_URL = hxxp://vaio-online.sony.com/
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.5.2.11\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.5.2.11\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.5.2.11\coIEPlg.dll
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [ISBMgr.exe] "c:\program files\sony\isb utility\ISBMgr.exe"
mRun: [E-Flyer] "c:\program files\sony\e-flyer\SubFlyer.exe"
mRun: [StartCCC] c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe
mRun: [PSQLLauncher] "c:\program files\protector suite ql\launcher.exe" /startup
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
mRun: [PWRISOVM.EXE] c:\program files\poweriso\PWRISOVM.EXE
mRun: [Skytel] Skytel.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
StartupFolder: c:\users\sammy\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12

\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\toshiba\bluetooth toshiba stack\TosBtMng.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{51fb15f4-ad27-43bc-ad4b-dd0354fb6bbd}

\Icon3E5562ED7.ico
mPolicies-system: DisableCAD = 1 (0x1)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~1\office12\ONBttnIE.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.5.2.11\CoIEPlg.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: psfus - c:\windows\system32\psqlpwd.dll
Notify: VESWinlogon - VESWinlogon.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Notification Packages = scecli psqlpwd

================= FIREFOX ===================

FF - ProfilePath - c:\users\sammy\appdata\roaming\mozilla\firefox\profiles\dwhbduzp.default\
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\opera 10 beta\program\plugins\npqtplugin.dll
FF - plugin: c:\program files\opera 10 beta\program\plugins\npqtplugin2.dll
FF - plugin: c:\program files\opera 10 beta\program\plugins\npqtplugin3.dll
FF - plugin: c:\program files\opera 10 beta\program\plugins\npqtplugin4.dll
FF - plugin: c:\program files\opera 10 beta\program\plugins\npqtplugin5.dll
FF - plugin: c:\program files\opera 10 beta\program\plugins\npqtplugin6.dll
FF - plugin: c:\program files\opera 10 beta\program\plugins\npqtplugin7.dll
FF - plugin: c:\program files\opera\program\plugins\npdivx32.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows

presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-11-17 22:03:01 0 d-----w- c:\programdata\Spybot - Search & Destroy
2009-11-17 22:03:01 0 d-----w- c:\program files\Spybot - Search & Destroy
2009-11-17 13:42:10 0 d-----w- c:\program files\Trend Micro
2009-11-17 13:30:25 0 d-----w- c:\programdata\SUPERAntiSpyware.com
2009-11-17 13:28:47 0 d-----w- c:\program files\SUPERAntiSpyware
2009-11-17 13:28:46 0 d-----w- c:\users\sammy\appdata\roaming\SUPERAntiSpyware.com
2009-11-17 13:27:48 0 d-----w- c:\program files\common files\Wise Installation Wizard
2009-11-17 11:55:05 0 d-----w- c:\program files\ntop-Win32
2009-11-17 11:39:06 26600 ----a-r- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-11-17 11:39:06 107368 ----a-r- c:\windows\system32\GEARAspi.dll
2009-11-17 11:38:55 25648 ----a-r- c:\windows\system32\drivers\SymIMV.sys
2009-11-17 11:38:49 806 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2009-11-17 11:38:49 7456 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2009-11-17 11:38:49 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2009-11-17 11:37:48 0 d-----w- c:\windows\system32\drivers\N360
2009-11-17 11:37:46 0 d-----w- c:\program files\Norton 360
2009-11-17 11:37:33 0 d-----w- c:\program files\NortonInstaller
2009-11-16 17:38:00 0 d-----w- c:\users\sammy\appdata\roaming\Malwarebytes
2009-11-16 17:37:31 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-16 17:37:28 0 d-----w- c:\programdata\Malwarebytes
2009-11-16 17:37:27 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-16 17:37:26 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-11-15 14:34:17 0 d-----w- c:\program files\iPod
2009-11-11 02:54:00 2035712 ----a-w- c:\windows\system32\win32k.sys
2009-11-11 02:52:27 351232 ----a-w- c:\windows\system32\WSDApi.dll
2009-11-07 17:48:41 0 d-----w- c:\program files\TweetDeck
2009-11-04 10:54:06 0 d-----w- c:\program files\FreeCall.com
2009-11-04 03:44:34 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2009-10-28 03:52:16 310784 ----a-w- c:\windows\system32\unregmp2.exe
2009-10-28 03:52:11 8147456 ----a-w- c:\windows\system32\wmploc.DLL
2009-10-21 07:57:27 291231899 ----a-w- c:\windows\MEMORY.DMP
2009-10-20 07:14:36 2421760 ----a-w- c:\windows\system32\wucltux.dll
2009-10-20 07:13:17 87552 ----a-w- c:\windows\system32\wudriver.dll
2009-10-20 07:12:40 33792 ----a-w- c:\windows\system32\wuapp.exe
2009-10-20 07:12:40 171608 ----a-w- c:\windows\system32\wuwebv.dll

==================== Find3M ====================

2009-11-17 11:38:53 86016 ----a-w- c:\windows\inf\infstor.dat
2009-11-17 11:38:53 51200 ----a-w- c:\windows\inf\infpub.dat
2009-11-17 11:38:52 143360 ----a-w- c:\windows\inf\infstrng.dat
2009-11-17 11:38:07 93434 ----a-w- c:\windows\system32\prfc0404.dat
2009-11-17 11:38:07 244620 ----a-w- c:\windows\system32\prfh0404.dat
2009-10-07 08:03:04 94992 ----a-w- c:\windows\system32\drivers\VBoxNetAdp.sys
2009-10-07 08:03:04 41424 ----a-w- c:\windows\system32\drivers\VBoxUSBMon.sys
2009-10-07 08:02:58 115856 ----a-w- c:\windows\system32\drivers\VBoxDrv.sys
2009-10-07 08:02:46 133648 ----a-w- c:\windows\system32\VBoxNetFltNotify.dll
2009-10-07 08:02:40 103568 ----a-w- c:\windows\system32\drivers\VBoxNetFlt.sys
2009-10-01 08:29:14 195440 ------w- c:\windows\system32\MpSigStub.exe
2009-09-10 17:30:12 213504 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 12:24:34 61440 ----a-w- c:\windows\system32\msasn1.dll
2009-08-28 12:39:07 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2009-08-28 10:15:30 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2009-08-27 05:22:28 916480 ----a-w- c:\windows\system32\wininet.dll
2009-08-27 05:17:43 71680 ----a-w- c:\windows\system32\iesetup.dll
2009-08-27 05:17:43 109056 ----a-w- c:\windows\system32\iesysprep.dll
2009-08-27 03:42:29 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2009-05-01 10:31:47 174 --sha-w- c:\program files\desktop.ini
2009-05-01 10:13:01 665600 ----a-w- c:\windows\inf\drvindex.dat
2007-09-04 21:23:27 30674 ----a-w- c:\windows\inf\perflib\0404\perfd.dat
2007-09-04 21:23:27 30674 ----a-w- c:\windows\inf\perflib\0404\perfc.dat
2007-09-04 21:23:27 116540 ----a-w- c:\windows\inf\perflib\0404\perfi.dat
2007-09-04 21:23:27 116540 ----a-w- c:\windows\inf\perflib\0404\perfh.dat
2006-11-02 12:42:07 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:07 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:07 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:07 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-01-13 20:54:19 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2009-01-13 20:54:19 32768 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5

\index.dat
2009-01-13 20:54:19 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat

============= FINISH: 22:18:15.17 ===============

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#2 ratking82

ratking82
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Posted 21 November 2009 - 10:02 AM

*bump*

#3 myrti

myrti

    Sillyberry


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  • Local time:04:53 PM

Posted 25 November 2009 - 07:28 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
  • Please download OTL from following mirror:
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regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#4 myrti

myrti

    Sillyberry


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Posted 01 December 2009 - 10:19 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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