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Can't boot up XP desktop


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#1 paulo342

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Posted 17 November 2009 - 01:31 PM

My sons computer won't start. It goes through the first few
stages but the keyboards I've tried (which work elsewhere)
aren't recognised so i can't make any choices.
It sometimes gets as far as the windows page but it always restarts again.
I downloaded the iso file from this site but that didnt open when I put it in.

Can anybody help?

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#2 hamluis

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Posted 17 November 2009 - 01:55 PM

System manufacturer and model?

Any error messages?

Louis

#3 paulo342

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Posted 17 November 2009 - 02:36 PM

I can't see any markings on it.
The only thing it has is two stickers
one saying gigabyte and the other athlon xp
We bought it from a guy who puts computers together so
there could be anything inside.
the gigabyte recovery page does comes up now
but I cant choose any of the options.

I dont know what the error messages were as it happened
a while ago.

Sorry, not much help maybe.

#4 hamluis

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Posted 17 November 2009 - 03:16 PM

If you have an XP install CD...I suggest using it to get to the Recovery Console...and running the chkdsk /r command from there.

How to use CHKDSK in the XP Recovery Console - http://pirules3.14.googlepages.com/recovery_console_chkdsk

Louis

#5 paulo342

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Posted 17 November 2009 - 04:02 PM

I've got a copy of xp but it didnt do anything when i turned the computer on.
the main problem is that the keyboard doesnt seem to be working so we cant
chose options on anything.

#6 Ken-in-West-Seattle

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Posted 17 November 2009 - 07:09 PM

Do you have a usb keyboard (flat rectangular)? or a ps2 (round)

try the other kind from what you are using.


Gigabyte is a mainboard maker. I am pretty sure they don't have a recovery cd or partition.
You should have gotten a full retail xp disk with the system or the guy owes you one.

Gigabyte does make barebones systems which some entrepreneurs could turn into "retail" systems by adding a drive, processor and ram...
http://www.gigabyte.us/Products/Barebone/Default.aspx

But the bulk of their support is not geared towards end users.

#7 paulo342

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Posted 18 November 2009 - 02:33 AM

Do you have a usb keyboard (flat rectangular)? or a ps2 (round)

try the other kind from what you are using.


Gigabyte is a mainboard maker. I am pretty sure they don't have a recovery cd or partition.
You should have gotten a full retail xp disk with the system or the guy owes you one.

Gigabyte does make barebones systems which some entrepreneurs could turn into "retail" systems by adding a drive, processor and ram...
http://www.gigabyte.us/Products/Barebone/Default.aspx

But the bulk of their support is not geared towards end users.

I've got two USB keyboards but no ps2 one.
There's no way of contacting the guy we bought it from because he lives 1000 miles away.

#8 Ken-in-West-Seattle

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Posted 18 November 2009 - 11:02 PM

any pc recycler will have bins full of them. cheap. maybe free.

craigslist is an option if you are not too rural.

but mostly anyone you know who has more than one computer will probably have one in a closet. I am finally down to one box full having given them away for several years.

Your computer store may have a purple usb to ps2 adapter but I think they only work with microsoft branded usb keyboards.

I have not seen any full size motherboards that don't have a ps2 port yet but it could happen.

If you cannot get a keyboard to work your kinda dead in the water.
Amazon search shows they are really cheap:
http://www.amazon.com/gp/search/ref=sr_nr_...amp;rnid=172493

#9 paulo342

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Posted 19 November 2009 - 02:21 AM

Ok thanks Ken :thumbsup:
I'll start hunting for one.
If the battery was flat would that affect the start up?

One more question.
Do you know how I can reinstall movie maker on my laptop?

Edited by paulo342, 19 November 2009 - 02:25 AM.


#10 Ken-in-West-Seattle

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Posted 19 November 2009 - 09:59 AM

What kind of battery?

I am assuming this is a desktop since we are talking about keyboards and gigabyte...

Mainboards have a coin battery to provide power for CMOS/bios settings, a few have more functions like instant on and linux in rom and larger batteries.

Coin batteries can lose their charge if not used for a while but usually that means you have to reset the bios date and time and get a message saying so on boot.

If this is a desktop, you can open the side panel and read the mainboard manufacturer model number (and rev number if any) off the board. You may have to hunt a bit.

If this is not a desktop, or is an all-in-one hybrid, we may have to re-evaluate what we are thinking.
Look around this site and see if you recognize a pic of the unit.

http://www.gigabyte.us/

#11 paulo342

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Posted 26 November 2009 - 10:08 AM

What kind of battery?

I am assuming this is a desktop..

Mainboards have a coin battery

Hi. Sorry for the delay in replying. I've had man flu and have been laid up for ages.
Yes this is a desktop and yes i was talking about the coin battery.
I wondered about that because the clock kept changing time when it was last on.
I tried loading the iso file on there and reached a page with options but couldnt choose them
because of the keyboard problem.
I will try and buy a ps2 keyboard in a couple of weeks. Can't do it before then I'm afraid.
The number I found on the motherboard in GN-7N400 Pro2 and there other gigabyte components
on there I guess it's original.

I think I know why it must have gone wrong too.
It was going slowly before so I ran ccleaner on there and ran the option to clean
the registry. I didnt back it up either and next time he turned it on msn wasnt working
anymore and then it got more and more difficult to start.




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