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Problem with RAM upgrade


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#1 tacomatom

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Posted 17 November 2009 - 11:49 AM

i have a HP Pavilion a820n it came with 512mb of ram and Windows XP.

Now the problem. I bought 2x 1gb sticks and i cant get it to work with both sticks. It works fine with 1 stick and it works fine with the 512 but not with both 2gb sticks or any combination of the 1gb and the 2x 256mb sticks.

If i use more than 1 of the 1gig sticks it will work great for a while. Sometimes a few hours sometimes a few minutes but eventually it will lock up.

The 1 gig sticks are the same brand style ect. Shouldnt i be able to use both? According to crucial i should be able to use 4 gigs??


Is there any setting or something i am doping wrong?


PS i have tried reseating several times, its not that.


Thanks in advance.


EDIT: Moved to Internal Hardware-MG

Edited by garmanma, 17 November 2009 - 12:13 PM.


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#2 dpunisher

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Posted 17 November 2009 - 01:06 PM

http://oca.microsoft.com/en/windiag.asp

Download, follow directions and burn it to CD, or make a boot floppy. Boot from the CD (or floppy) and run the test for awhile to see if it finds any memory errors.

Sometimes memory just has incompatabilities. If a stick turns out bad, RMA it.

Do you have any provision in the BIOS to change your memory timings or voltage?

I am a retired Ford tech. Next to Fords, any computer is a piece of cake. (The cake, its not a lie)

3770K @4.5, Corsair H100, GTX780, 16gig Samsung, Obsidian 700 (yes there is a 700)


#3 hamluis

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Posted 17 November 2009 - 02:14 PM

You have 4 memory slots on that board, per specs, http://h10025.www1.hp.com/ewfrf/wc/documen...cname=c00280649.

Are you installing your RAM in adjacent slots? Have you tried installing in alternating slots? Have you tried all the motherboard slots...with just your two new modules?

Louis

#4 tacomatom

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Posted 17 November 2009 - 10:56 PM

I dont know any thing about bios. As for trying in different slots i have tried it every way i can think of. I will run the test and let you know what it finds

#5 ThunderZ

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Posted 17 November 2009 - 11:21 PM

Direct download for mobo manual in PDF.

#6 syscorpsecure

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Posted 18 November 2009 - 12:11 AM

Questions:
  • Name of the manufacturer for your memory?
  • Memory type (RIMM, DDR, DDR2, DDR3, etc)
  • Memory speed (PC1600, PC2700, PC 3200, etc.)
The specs for your machine state that you need DDR memory and the speed ranges are PC-2100 to PC-3200. Because you have four slots on your motherboard, you need to replace them in pairs but note the following:

If you use two memory dimms at a time, install them in the following configuration -
  • Install one in position one, the other in position three, OR
  • Install one in position two, the other in position four
Your motherboard DOES NOT support double-sided 16-bit DDR Memory

One last thing, you have to make sure that your memory frequency (clock speed) matches the clock speed on your Front Side Bus (FSB).

If this sounds confusing, refer to your owners manual for how to check this:

http://h10025.www1.hp.com/ewfrf/wc/documen...uct=443070#N920

and the motherboard manual for the Asus PTGD1-LA (codenamed "Goldfish-GL8E")

http://www.elhvb.com/mboards/OEM/HP/manual...uper_manual.pdf

#7 tacomatom

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Posted 18 November 2009 - 01:07 PM

[quote name='syscorpsecure' date='Nov 17 2009, 09:11 PM' post='1503849']
Questions:
  • Name of the manufacturer for your memory?
  • Memory type (RIMM, DDR, DDR2, DDR3, etc)
  • Memory speed (PC1600, PC2700, PC 3200, etc.)
The brand is Super-Talent
There is a model number of D32PB1GN on them
It also says PC3200

Edited by tacomatom, 18 November 2009 - 01:08 PM.


#8 syscorpsecure

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Posted 19 November 2009 - 07:08 PM


Questions:

  • Name of the manufacturer for your memory?
  • Memory type (RIMM, DDR, DDR2, DDR3, etc)
  • Memory speed (PC1600, PC2700, PC 3200, etc.)

The brand is Super-Talent
There is a model number of D32PB1GN on them
It also says PC3200


Now I think we're getting somewhere...

According to the Super-Talent web site (http://www.supertalent.com/products/product_detail.php?PN=D32PB1GN), the memory you are using is made specifically to be used in an APPLE computer, not a HP Pavilion a820n.

Follow me for a second:

Any hardware specifically designed for an Apple platform will not work properly in an Intel, AMD, or x86 machine unless it is specifically designed to do so. I don't think in this case that your memory is compatible in a PC (x86 or i86) computer.

Using the memory configurator on the Super Talent web site, if you want to use 1GB sticks in your computer - you need the following part numbers:
  • S1GDU8DHX
  • S1GDU9DLX
  • D32PB1GX
Super Talent Memory Configurator Tool:

http://www.supertalent.com/tools/memoryFinder.php

Super Talent Memory Configurator Tool for your specific machine:

http://www.supertalent.com/tools/memoryFin...2FCompaq#finder

#9 hamluis

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Posted 20 November 2009 - 12:13 PM

Nice catch, syscorpsecure :thumbsup:.

FWIW: http://www.amazon.com/dp/B001TOD4PO/ref=as...ASIN=B001TOD4PO AND http://www.newegg.com/Product/Product.aspx...LENT-_-20609049

Louis

#10 syscorpsecure

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Posted 20 November 2009 - 05:53 PM

Thanks HamLouis:

I've seen a lot of your work in the forum and you do a lot of good for other people. I appreciate your compliment.

#11 tacomatom

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Posted 20 November 2009 - 09:58 PM

Thanks alot for the info. Whats weird is that i can use 1 of the sticks at a time with no problem. Its when i try to use both. Oh well i guess i will use 1 stick untill i can afford to get another 2 of the right stuff. Still better that the 2 x 256 i had before lol


Again thanks.

#12 hamluis

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Posted 21 November 2009 - 10:23 AM

Well...I would try to return it...for the correct type of RAM.

You never know if you don't ask.

Louis

#13 acedzer0

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Posted 12 October 2010 - 05:06 PM


Questions:

  • Name of the manufacturer for your memory?
  • Memory type (RIMM, DDR, DDR2, DDR3, etc)
  • Memory speed (PC1600, PC2700, PC 3200, etc.)

The brand is Super-Talent
There is a model number of D32PB1GN on them
It also says PC3200


Now I think we're getting somewhere...

According to the Super-Talent web site (http://www.supertalent.com/products/product_detail.php?PN=D32PB1GN), the memory you are using is made specifically to be used in an APPLE computer, not a HP Pavilion a820n.

Follow me for a second:

Any hardware specifically designed for an Apple platform will not work properly in an Intel, AMD, or x86 machine unless it is specifically designed to do so. I don't think in this case that your memory is compatible in a PC (x86 or i86) computer.

I apologize for bringing up such an old thread. I was searching and found this thread and noticed that my dad was having a very similar issue, same part number and all. The Super-Talent website mentioned does not mention anything specific about only to be used in an Apple computer? I have attempted to search the part number on Google, and cannot find anything that supports this claim? Can someone clarify this please? Thanks.




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