Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Redirected to Dell search page in IE8


  • This topic is locked This topic is locked
4 replies to this topic

#1 AndyMandy

AndyMandy

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:07:33 PM

Posted 17 November 2009 - 11:23 AM

Recently when using internet explorer some pages have been having trouble displaying. When I go to a page it will load for several seconds then immediately go to the Dell search page which says "Sorry, we couldn't find .... some crazy long address that I wasn't going to anyway". A little research on my part makes me think it may be spyware but I've used Malwarebytes, spybot and spywareblaster and they didn't find anything. The reason I decided to post was because now when I open any web browser (I have google chrome, mozilla and IE8) my homepage, which is a secure server, says "The site's security certificate has expired!" and looks all scary and it freaked me out. I've been to questionable sites and such but I don't know what might have caused this problem. Thanks for any help.

DDS (Ver_09-10-26.01) - NTFSx86
Run by Trip at 10:55:28.93 on Thu 12/17/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_14
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.1967 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Outdated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\CDBurnerXP\NMSAccessU.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\SIMULIA\Documentation\monitor.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe
C:\SIMULIA\Documentation\monitor.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\stsystra.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LMPDPSRV.EXE
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Lexmark X125\LEX125SU.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\iPod\bin\iPodService.exe
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Trip\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Trip\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Trip\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Trip\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = https://49erexpress.uncc.edu/cp/home/displaylogin
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [Google Update] "c:\documents and settings\trip\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [LMPDPSRV] c:\windows\system32\spool\drivers\w32x86\3\LMPDPSRV.EXE
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\lexmar~1.lnk - c:\program files\lexmark x125\LEX125SU.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
uPolicies-system: EnableProfileQuota = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: {61104A36-5002-4EE3-9975-8F703F80195D} = 24.25.5.148,24.25.5.147
TCP: {62B52165-EC49-402D-A287-55A0CDBC02BB} = 192.168.1.1,192.168.1.3
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\trip\applic~1\mozilla\firefox\profiles\p6xmhzgh.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.express.uncc.edu/cp/home/loginf
FF - plugin: c:\documents and settings\trip\local settings\application data\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============

R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2008-10-28 156968]
R2 Texis Monitor;Texis Monitor;c:\simulia\documentation\monitor.exe [2009-7-9 4493312]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-28 102448]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-10-24 116416]

=============== Created Last 30 ================


==================== Find3M ====================

2009-01-04 19:10:50 8 --sh--r- c:\windows\system32\9F66AB9B65.sys
2009-04-28 21:22:18 2828 -csha-w- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 10:56:46.15 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 syler

syler

  • Malware Response Team
  • 8,150 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Warrington, UK
  • Local time:12:33 AM

Posted 25 November 2009 - 10:37 AM

Hello,

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and
we are trying our best to keep up.

My name is Syler and I will be helping you to solve your Malware issues. If you have since resolved your issues I would appreciate if you
would let me no so I can close this topic, if you still need help please let me no what issues you are still having, in your next reply.

  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)
Then please post back here with the following:
  • log.txt
  • info.txt
Thanks

unite.jpg


#3 AndyMandy

AndyMandy
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:07:33 PM

Posted 29 November 2009 - 11:03 AM

Syler,
Thank you for your reply but I believe I have found a solution to my malware issue. If you have any information on reformatting a hard drive and installing a new operating system (a link would suffice) I believe that is the course of action I am going to take. If not, happy holidays and thanks again.

#4 syler

syler

  • Malware Response Team
  • 8,150 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Warrington, UK
  • Local time:12:33 AM

Posted 29 November 2009 - 11:18 AM

Thanks for letting me know :(

The following link is a good guide to reinstalling windows and it has screen shots of the whole process.

http://www.buildeasypc.com/sw/windows_xp.htm

unite.jpg


#5 syler

syler

  • Malware Response Team
  • 8,150 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Warrington, UK
  • Local time:12:33 AM

Posted 29 November 2009 - 11:20 AM

Since this issue appears resolved ... this Topic is closed. Glad we could help.

If you need this topic reopened, please request this by sending me a PM
with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

unite.jpg





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users